Healthcare Customer Service Support Representative – University of Colorado Medicine: The individual in this position will handle and bring resolution for up to 60 calls per day from callers including but not limited to patients, affiliate partners, payers, and healthcare providers. Interact in a positive, caring manner when communicating. Collect payments and/or offer and set-up payment arrangements on outstanding balances. Utilize analytical thinking for account research and reconciliation, update accounts with new or corrected information and request itemized statements or re-bill claims when appropriate. Explain medical bill and identify deductible, coinsurance, copays and other patient financial responsibility. Performs specialized tasks as assigned by the manager and/or supervisor.
This job is 100% remote and out of state candidates will be considered.
Financial Aid Advisor – American College of Healthcare Sciences: This position is responsible for processing applications for federal financial aid assistance including providing entrance and exit counseling for students, promoting responsible borrowing, preparing financial aid award letters based on eligibility, and completing verification procedures required by the Department of Education. This position works with a dedicated team of financial aid professionals who are committed to communicating information about the College and its financial programs in an accurate, professional, and ethical manner at all times. Pay Range: $24 – $26/hour
Call Center Representative – Aspen Dental: Respond to high volume inbound calls while compassionately handling questions/concerns. Schedule new patient appointments. Use trained sales techniques to reach company goals of appointments set and customer satisfaction. Various duties as assigned by the Call Center Leadership team. $14.50 + monthly bonus earning potential .
Customer Service Ambassador Benefits Support –Activus Connect: Responding to calls, emails, or chats from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries. Assisting with website or application related issues in regards to accessing their benefits. Answering questions regarding products or services the customer may have. Documenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation. Transferring data from documents into the client’s system. Making outbound calls to follow up and resolve customer issues as needed.
Seasonal Customer Service Representative – Williams-Sonoma: Address customer questions and concerns regarding product and delivery information. Provide product information, review alternative solutions if an item is out of stock and place orders for the customer. Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines. Check inventory, process returns, issue replacements and credits for damaged or defective merchandise. Perform other duties as assigned. Pay = $15.00/hr. Monthly performance bonuses up to $500!
Customer Service Representative – ResultsCX: You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you! Communicate with customers over the phone, via email, and/or online chat.
Part- Time Customer Support Agent – LTVplus: You choose your favorite spot to work and help customers every day. It’s all up to you. You choose your favorite spot to work and help customers every day. It’s all up to you. Respond promptly to customer inquiries. Communicate with customers through online portals/systems.
Outbound Sales – Rupa Health: – 1-2 years experience in a cold sales role. 2-4+ total sales experience, strong preference in SaaS sales. Capable of learning our product/industry. Strong negotiation and relationship building skills. Exceptional communication skills. Tech Proficiency, must be capable of using Zoom, Slack, and the tools to do your job.
Trainer I – Everise: Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures. Deliver new hire or upskilling in virtual or brick and mortar facility. Maintain a throughput rate of 85% graduates per training class. Partner with Everise leadership in curriculum feedback and modification. Assist in developing associated supporting materials.