Service and Support Representative – Intuit: Resolve customer inquiries by phone. Learn and utilize specific software tools and problem-solving strategies to solve for customer issues and continuously improve processes. Must possess basic computer skills including MS Office Suite.
Technical Support Representative – KellyConnect: You’ll interact with up to 5 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Starting pay of $16.50 with increased compensation to $17.33 within first 60 days of production.
Remote Customer Care Representative (12:30p- 9p CST) – Bank of Blue Valley: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area. Experience using Microsoft Office Suite.
Customer Service Supervisor: Amazon – Must live in in AZ, PA, TX or FL. Monitor team performance metrics to ensure that the call center goals are consistently exceeded. Coach, develop, and motivate team members to exceed department goals. Write and conduct performance evaluations as well as monitor attendance and performance of each employee. Maintain harmony among employees and resolve grievance to create a Ring-worthy atmosphere. Adapt and champion consistent changes in a technical startup environment.
Specialist Casino Sales and Support: Carnival: Handle a high volume of inbound sales and service calls with varying degrees of complexity from casino guests. Serves as the primary customer service representative in processing or responding to customer concerns and/or inquiries. Perform this by achieving productivity standards and goals set by the department while maintaining a high level of customer service. Perform moderate decision-making functions as it concerns updating promotions on reservations and/or waiving penalties and fees to resolve issues and maintain guest’s goodwill. Must collaborate with cross-functional departments and respond in a positive and expedited manner.
Logistics Customer Service Representative – Teleperformance: Handle and carefully respond to all customer inquiries. Provide excellent customer service through active listening. Work with confidential customer information and treat it sensitively. Aim to resolve issues on the first call by being proactive. Appropriately communicate with customers.
Customer Service Representative – Corvel: Responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. Intake representative will gather information from either the injured worker, employer or attorney and then input information into system for the scheduling assistant to make appointments for necessary treatment. This position is fully remote.