Patient Accounting Representative – UCHealth: Assists the manager in all daily activities associated with the financial assistance and support functions for Patient Financial Services. Responsible for processing patient financial assistance applications, process attorney requests for itemized bills or settlements, process bankruptcy notices, estate flings, Medicaid eligibility scrubs, completing assigned Epic work queues in Epic and other tasks to support the goals of the department. High school diploma or GED. 2-5 years’ experience in collections or medical collections.
Bilingual Call Center Escalations Specialist – Bread Financial: De-escalate a variety of inbound customer service calls to include outbound follow-up as needed. Leverage resources to deliver unwelcome information to customers regarding late fees, finance charges, and policies to remain compliant with regulatory and procedural requirements. Hiring in: OH, ID, GA, Mo, NM, UT, AZ, KS, NC, IN, TX. Must pass bilingual (Spanish/English) assessment.
Telephone Interviewer – Dynata: As a telephone interviewer you will be responsible for conducting surveys over the phone as well as recording the responses you receive with accuracy. There are NO sales or collections. Telephone interviewers earn $11 an hour.
Eligibility Consultant – CVS Health: Verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns. Maintains enrollment databases and coordinates transfer of non-electronic eligibility data. Completes data entry requirements for finalizing new enrollment information as well as for changes and/or terminations. Pay range $17.00 – $27.16 per hour.
Inbound Customer Service Agent – Consumer Relations: GE Appliances: Follow up with customers using phone, email or text to resolve appliance related concerns and close out the cases with appropriate actions taken. Create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolution. Research and review information needed to resolve inconsistencies in procedures.
Phone Agent – VeraFast : Your core responsibilities will include making outbound calls/receiving inbound calls across various types of campaigns which may include: Verification Calls, Survey Questionnaires, Customer Service Overflow, Appointment Setting.
Customer Service Representative – Dialog Direct: Answer incoming calls and assist customers Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a fast-paced environment. Handle multiple responsibilities at one time. 100% attendance during training. 12/hr to $14/hr.
Authorization Representative – Help at Home: This position performs general data entry & keying tasks for the Revenue Cycle Management Department’s authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems. 1-2 years’ experience of data entry, record keeping or similar experience in the healthcare field. Knowledge of Medicaid/ Managed Care Organization (MCO), insurance verification and authorization management.