Customer Service Representative (Remote) – Contractor/1099 – RCC: Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile.
Technology Specialist – Ascension: Foster and grow a positive, collaborative and inclusive architecture community with all AT teams. Ensure communication flows and collaboration happens. Build trust and respect with architect peers. Facilitate open and candid assessment of proposed architectures, leading to a solution that provides dependable service to our clinicians. Above all else, do what is right for patient care.
Customer Care Representative – Unison: Analyze, validate, and respond to client queries, issues, or requests in a timely and accurate manner via e-mail, ticket system, phone, and virtual meetings. Escalate issues to higher levels of support as needed, as well as set customer expectations for follow-up and resolution. Work collaboratively across multiple teams to get to the bottom of customer-reported issues. Pivot between supporting customers utilizing multiple platforms. Document support articles to further self-service collateral for customers.
Billing Support Specialist – RR Donnelley: The Billing Support Specialist III will be responsible for the collection, compilation and distribution of documents required to successfully complete the accurate and timely invoicing and payment of shipped orders for plants assigned. While this is not a Shared Services position, the role provides a shared service to a group of assigned plants for the order-to-cash workstream.
Account Coordinator, Contact Center – Kar Global: You are the first impression to for our clients, taking both phone and email inquiry as needed PAR is looking for a customer-focused, detail-oriented professional to join our Contact Center team. In this role, you will build on any existing customer service skills you have and act as a liaison for internal and external communications. If you love problem solving in a highly collaborative environment, please apply! $19/hr.
Technical Customer Support Advisor – Cigna: Managing the intake process of user reported issues (triage process). Providing technical and administrative support to users, responding to users and investigating issues on their behalf. Fielding support calls, chat, email, and/or other communication from users with inquiries regarding the portal. Salary of $84,100 – 140,100 USD / yearly.
Intuit Customer Service Representative: Sykes: Handle inbound service calls and provide accurate account and product information. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications
Multitask and navigate through multiple systems. Read client legal disclosures verbatim. $15/hour.
Customer Service Representative– Atlas Systems: Handle outbound and inbound calls. Interact with medical offices, healthcare providers and office administrators. Read script and verify affiliated Provider Data. Perform data entry to update Provider Data. Maintain confidentiality. Follow-up calls where necessary. Identify and escalate any issues. $13.50/hour
Technical Support Rep – CGS: Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools.
Recognize customer’s problems that should be escalated to the next level for resolution following established protocols. Apply understanding and knowledge of information systems products and services to assist customers on technical matters. Performs other duties and tasks as assigned by the Team Lead.
Customer Service Representative – EasyPay Finance: Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and de-escalating situations involving dissatisfied customers, as needed.