Billing Customer Care Specialist – Lumen: Principal billing consultant for pooled customer base, analyze and resolve all billing related issues for pooled customers. Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience. Collaborate with the customer, sales and other internal departments to resolve routine billing related issues, such as any billing inquiry and dispute issues within the customer’s established service level agreements. Research and resolve customer disputes relating to issues such as incorrect rates, tax/surcharge and disconnect issues. Salary: $36450 to $81000
Claims Associate I – Premera Blue Cross: The Claims Associate I is responsible for the accurate and timely review, entry, and resolution of simple to moderate complexity claims. This position is responsible for interpreting procedures and policies to ensure accurate claims resolution. Hiring from WA, OR, ID, MT, AZ, TX, and AK States Only
Dispatch Specialist – AAA: Dispatches roadside assistance requests in a timely manner to service providers using a variety of communication channels. Engage with AAA Members by providing an exceptional customer experience. Communicates to service providers the pertinent information needed to provide timely assistance to AAA Members.
Insurance Authorization Specialist – Piper Companies: Verify patient eligibility, obtain prior authorizations, and maintain patient authorizations. Ability to track, manage, and follow-up on pending authorizations. Ensure that authorization quantities and effective dates are returned and processed correctly by the payers, and loaded correctly in all systems. Salary Range: Up to $24/hour
Healthcare Call Center Representative – Western Growers Family of Companies – Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility and claims in a confidential, professional, and ethical manner. Analyze problems and provides information/solutions. Research and resolve aged Customer Service open calls within company standards.
Remote Chat Support Specialist – CGS: Prompt chat and email response to customers. · Create documentation to help customers resolve their issues. Empower users with the knowledge to do things for themselves in the future. Navigate live chat software with ease, leverage customer data effectively to provide meaningful support.
Remote Customer Service Representative – Liberty Mutual: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer. Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. Salary:-$42,300.00-$54,600.00