Customer Support/Data Entry – CareMetx: Handle incoming customer service inquiries from patients, prescribers, insurance companies, external partners, or internal partners. Research and resolve problems in a timely manner. Assist the callers by helping them understand the need for additional information to complete the benefits investigation process, or transfer of the case to the pharmacy partner.
Sales Representative – Red Ventures: You will be working in a remote call center environment, taking inbound calls selling home services such as TV/Internet, Phone and Security products on behalf of our brand partners. These calls are transferred over to you by our Utility Partners from customers that have just moved or getting ready to move.
Senior Data Entry Clerk – UnitedHealth Group: Responsible for data entry of material from source documents to a computer-connected terminal. May operate an alphabetical/ numerical keypunch machine. Verifies data and performs clerical tasks in the data processing function. Examines, revises, approves and dispatches input and output materials according to established specifications. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Customer Service Representative – EmpowerAI: Requests records and information from providers. Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Understands and resolves provider’s questions and provide analysis of situation to determine best use of resources. Serves as liaison between the providers and the various departments or team members in response to inquiries. Responds to all written inquiries (letter, fax, e-mail) in a professional manner.
SCA Data Entry Operator II – Data Dimensions: Logs into a computer and accesses work queues to review computer images of documents and code documents using an established list of codes. Verify, if required, whether previously extracted information is correct and make corrections to previously extracted information as needed.
Member Services Coordinator-Remote – Premise Health: Answers patient inquiries by clarifying desired information; researching, locating, and providing information. Schedules patient appointments based on client-specific services. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Fulfills requests by clarifying desired information, completing transactions, and forwarding requests.
Inside Sales Associate – Work from home – PCI: Sales professionals work from home generating sales from 40-50 inbound and outbound calls daily. Experience pitching products and creating value propositions to clients. Update client’s contact records for their school or organization’s directory.
Call Center Retention Agent – Pet Insurance – fetch: Handle a high volume of incoming and outgoing customer communications (calls and emails) to full completion. Probe to establish the root cause of customer concerns, determine customer needs and resolve with innovative solutions. Act as a customer liaison, empowered to resolve customer issues and amplify the customer’s voice throughout Fetch.
Customer Service Representative – Greendot: Receive inbound contacts calls and complete outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Maintain personal and team accountability for productivity and efficiency.