Payment Posting Specialist – Change Healthcare: Posts payments, rejections and LOAs to accounts. Makes corrections to misapplied payments. Answers inquiries. Updates accounts. Reconciles postings on billing system against the bank transactions in clients’ accounts.
(Remote) Healthcare Call Center Representative – Western Growers: Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility and claims in a confidential, professional, and ethical manner. Analyze problems and provides information/solutions. Research and resolve aged Customer Service open calls within company standards.
US Rater – (Non-phone Work): Telus International: We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone.
Data Specialist, Import – Restaurant365: Manage client data files. Configure, import, and crosswalk historical client data. Partner with Implementation and Customer Success Managers to ensure a smooth and complete project. Contribute to ongoing process documentation. Create macros and process improvements to drive efficiency.
Technical Customer Service Representative – Work from Home – Everise: Provide customers with excellent service and support using your training and technical skills. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously. Be dependable and meet all attendance requirements. Resolve customer issues via one call resolution guidelines and/or escalated process.
FEP Contact Specialist – Florida Blue: Review members’ enrollment or claims history ensuring accuracy of billing and enrollment and application of deductible and member responsibility.
Utilize the Florida Blue Call Strategy to provide outstanding customer service and call resolution to our members; follow-up on issues to ensure resolution for customer.
Claims Customer Care Associate – Liberty Mutual Insurance: Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)