Fan Happiness Associate – Gametime: As Fan Happiness Associate you will communicate with customers through various channels including Voice, Chat, SMS, and Email. The main focus of this role is to ensure Gametime’s customers have a simple and fast purchase experience.
Customer Service Intake Representative – Cigna: You will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians’ offices and sites where the procedures will take place, as well as capturing and entering the necessary demographic and medical information in order to build the case file. $17 per hour.
Customer Experience Associate – Home Chef: The Customer Experience Associate is primarily responsible for handling fundamental customer issues such as making account updates, assisting with the use of the platform, and documenting incidents via live support channels. You will train and learn the platform’s basics and use in-house resources, problem-solving, and people skills to support customers. We aim to live our values in every interaction and are looking for customer experience associates who care deeply about making cooking easier. Salary range: $32058 to $41721.
NDC Electronic Document Processor (NON PHONE) – Farmers Insurance: Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary. Reorients and reorders document pages as needed. Ensures that copies of envelopes are included with documents when needed for regulatory compliance.
Customer Service Specialist – CafeMedia: Support customers on various topics, including payment issues, customer dashboard questions, internal account transfers, and other product support needs, ensuring happiness and satisfaction in every interaction. Use research skills and collaborate with internal teams to solve customer issues.
Customer Care New Accounts Associate – BreadFinancial: Answer a variety of inbound calls from customers, brand partners, and internal calls from peers. Efficiently resolve inquiries with care and by providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve inquiries. Recognize when to leverage resources to accurately follow procedures as documented to resolve inquiries. Demonstrate ownership and accountability without placing blame. Strong attention to detail.
Connected Care Support Specialist – Included Health: Answering inbound calls from members, providers, and vendors on our dedicated CCP lines. Verify member’s account information including insurance and PCP information. Conduct provider matching to ensure members are with in network (INN) providers and are of high quality. Composing letters and mailings to members and providers.
Billing Operations Representative – Lumen: Audits and fixes billing orders, including installation, changes, disconnects, and renewals from the order entry system to the billing system.
Generates manual invoices consolidates billing information by generating input files and processing them into the corporate tool. Generates interims to release the invoices before customer’s bill cycle. Generates proforma (draft invoices) and gets pre-approval from the requestor. Salary Min :36450 – Salary Max :81000
Phone Claim Analyst I – Mutual of Omaha: Analyzes claims documentation and correspondence in order to process claim transactions, or assists with customer requests to determine appropriate outcomes. Keys and documents data accurately.
Customer Service Representative – ResultsCX: Provide excellent customer service. Communicate with customers over the phone, via email, and/or online chat. Navigate a computer with multiple windows and screens. Resolve any customer issues while providing an exceptional customer experience.