Group Benefits Customer Service RepThe Hartford: Demonstrates ability to be tech savvy to assist customers with website and troubleshoot technical issues. Build rapport and maintain positive relationships with our internal customers. Take inbound customer calls using your active listening skills, understanding their individual needs, personalizing a solution of value, and creating a memorable customer experience.

Full-Time Verification & Authorization Specialist Ivyrehab Network: Submit authorization requests timely within EMR, following payer and state specific guidelines. Partner with front desk teammates within clinics to ensure appropriate and accurate documentation for authorization submission is completed and uploaded for submission. Provide regular feedback to front desk teammates and A&V vendor regarding areas of opportunity in authorization or verification timeline or process. Address and respond to authorization or verification related queries from front desk teammates or A&V vendor.

Medical Billing & Collections SpecialistCorridor: Ensures the coordination of collection activities for designated accounts, leading to the timely reimbursement of receivables using available resources including internal/external databases, payer portals/websites, and telephone.

Remote Consumer Relationship Consultant- Outbound Sales – Key Bank: Make manual outbound calls daily with the assistance of KeyBank issued telephony tools for the purpose of effectively selling consumer and lending products and services with a focus on consumer banking clients. Meet and exceed sales, quality monitoring, client experience, and efficiency goals while contributing to the overall sales success of the team, Call Center Sales & Service, and KeyBank.

Disability Consultant IIMetlife: Responsible for consultative support of multiple complex clients, provides clients with alternative solutions to requests and identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams. Works with the Disability Sales Support, Product Development team and Sales partners on the preparation of RFPs and delivery of the claim process at Customer Finalist meetings; supports implementation of new complex clients and additional MetLife product lines to existing clients.

Customer Service Representative CVS:  Answers questions and resolves issues as a “single-point-of-contact” based on phone calls, plan sponsors, PSS/ISO, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection with our members by understanding and engaging the member to the fullest.

Work at Home Part Time Customer Service SpecialistZulily: Problem solves and de-escalates unique situations while sustaining a high-paced call volume. Learn and work well in a virtual environment with a set schedule and structured day. Navigate multiple systems and screens while assisting customers.