Affordable Connectivity Program Enrollment and Support Specialist – WOW: responsible for answering inbound customer calls to provide assistance to enroll in the Affordable Connectivity Program (ACP) or receive support for ACP-related billing and general inquiry topics. The role of the ACP Enrollment & Support Specialist is critical in shaping the overall perception of the company and the support of customers in ACP, as the people in this role are the voice of WOW!

Credit Resolution Specialist – MultiCare: The Credit Resolution Specialist researches billing and payment posting issues initiated by patients, insurance carriers or others and notifies customers of findings in accordance with department policies and procedures. The incumbent corrects payment postings; adjusts accounts; processes refunds and contractual adjustments; balances reports and documents findings.

Insurance Verification/Authorization Specialist – Multicare: The Insurance Verification/Authorization Specialist for Specialty Services is responsible for identifying and securing financial resources for complex, high dollar, inpatient specialty services including authorizations, referrals, benefits and estimates for anticipated healthcare services.

Customer Service Representative – Remote USA – TTEC: Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues.

Technical Support Representative – KellyConnect: Locating music, apps, and movies on various devices. Billing issues. Fraud management. Product feature inquiries. Resolving username and password difficulties. Troubleshooting email, wi-fi connectivity and web browser issues.

PaySimple – Customer Care Professional – Evercommerce: Reducing cancellations by solving problems and offering solutions to customers experiencing any issues. Takie calls, emails, and chat requests from existing PaySimple customers, answering questions, working to resolve issues, and processing account changes