Benefits Verification Specialist – AmerisourceBergen: Reviews all patient insurance information needed to complete the benefit verification process. Triages cases with missing information to appropriate program associate. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.
Sales Representative – Work from Home – Teleperformance: Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate.
Customer Service Specialist – Direct to Consumer – Brooks: Answer calls up to 8 hours a day and respond via other written contact channels. Communicate to customers with a passion for service and a sincere desire to help. Seek positive, timely solutions to all customer’s questions and concerns, using a variety of system resources.
Senior Customer Support Services Specialist – Trinet: The senior specialist serves as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources.
Technical Customer Support Representative – SupportNinja: We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers.
Healthcare Customer Service – Remote – Sutherland: Handle inbound calls and perform a variety of duties related to A/R and collections including but not limited to reimbursement, cash and denial application of assigned third party accounts. Resolve patient accounts and accurately document the outcome of related call.