Consumer Support Specialist I – Remote – TrueCar: Maintain required average Quality Assurance scores. Ensure issues are resolved timely and that unresolved issues are escalated to the appropriate team lead or contact. Document call activity in CRM as required. Receive and process consumer privacy requests.

Remote Healthcare Customer Service Representative (unlicensed) – Foundever: Excellent written and verbal communicator who likes to solve problems and connect with people via phone. Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism. Proficient and experienced PC skills with Microsoft Office, dual screens, and toggling between multiple systems (6 months or more of computer data entry experience).

Prayer Line Associate – Billy Graham Evangelistic Association: Answer incoming calls as they are recieved. Handle calls and constituents with dispatch, but balanced with tact and courtesy, and according to the procedures and policies set down by the department. Prompty analyze requirements of the call or needs of the caller, and generate a prompt connection to the proper solution by listening, locating information, and answering questions. Analyze and appropriately respond to the spiritual needs of callers, praying with them, and leading them to Christ when necessary.

Test Scorer – Pearson: Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide. Successfully internalizes training and customer scoring guide. May be required to pass qualifying test before scoring. Must be able to put aside personal biases and apply scoring guide according to customer requirements.

Work From Home Reservation Sales Representative – Enterprise: Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations.

Inside Sales Representative – GoDaddy: Field inbound calls and exhibit the behaviors of WOW throughout the entire interaction. Provide consultation to customers regarding new products and services that will help their businesses succeed. Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.