Transaction Support Specialist I – Cardinal Financial: Order, collect, review and finalized all appropriate requirements in regards to verbal verifications, written verifications, and payoffs associated with mortgage loan life cycle.

Technical Support Represenative– Lumen:  Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.

Customer Service Representative – Otter Products: Efficiently assist consumers through multiple contact channels (phone, email and chat) with a positive attitude and desire to help in a thorough manner.  Wholeheartedly assist consumers with warranties while providing a unique, positive, and overall delightful experience.

Customer Support Specialist – Payroll – Rippling: Leverage chat, email functionality, and video conferencing to help our customers optimize Rippling to administer payroll processing, taxation & filing, banking & payment inquiries, and group health & welfare plans.

Customer Care Rep – Skygen: Servicing our Dental, Medical and Vision callers with information regarding their eligibility, benefit coverage, authorizations, claims, and assisting them with locating a provider in their area. Utilize knowledge of claim adjustments and resubmission processes to determine appropriate resolution to provider requests.