Customer Solutions Specialist – Wex: Customer Solutions Specialists work primarily on the phone connecting with customers. They often manage over 75 calls a day.  Our teams are available 24/7 to support active accounts, answer billing questions and respond to general inquiries.

Customer Service Representative – Adtalem: The Customer Service Representative will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based on their need(s) to appropriate group(s). CSR’s are responsible for providing excellent customer service, documentation or communications and appropriate follow up.

Product Support Specialist – Perrigo: This position is responsible for performing the functions associated with responding to and handling of questions, complaints and inquiries for assigned product lines owned, manufactured or distributed by Perrigo or its subsidiaries.

RCM Customer Service Agent – Allscripts: Manage a large amount of inbound and outbound calls in a timely manner. Strong customer service skills. Responsible for positive communication with patients.

Customer Service & Sales Rep – Quaflon: Do you have great computer skills? Do you thrive on multi-tasking? Do you love helping others? If so, we are searching for you! Our elite clients demand the best! Come join our team where excellence and high performance are recognized!

Remote Fraud Support Call Center Representative – Jack Henry: Answering inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions, assisting those cardholders according to policy and referring them to their financial institution when necessary.

Cust Service Support Rep – Labcorp: ·Answer 80+ inbound calls per day from patients, doctor’s office and/or private insurance carriers. ·Initiate payment plans for patients for outstanding balances. Routinely utilize multiple resources to resolve patient inquiries while on the phone. Maintain performance goals.

Employee Records Specialist – Leidos: Perform data entry of any Workday transactions where employees or managers are unable to complete them via Employee Self Service or Manager Self Service. Process personnel changes in Workday (i.e. employee transfers, promotions, salary, status and address changes, terminations, benefits enrollments, etc. based on input from internal and external customers). Pay Range $36,400.00 – $75,600.00

Representative, Customer Contact Center – Whirpool: Support customer questions regarding their extended service plan contract. Support Whirlpool Service Network regarding service dispatch questions. Provide assistance to Team Advisors on special projects as assigned. Inbound contacts via multiple channels – phone, email, chat.

Customer Success Manager – Tettra: You’ll own keeping our help center updated and managing our support inbox workflows. Perform one-on-one product trainings and one-to-many product webinars so our customers & prospects can learn how to use Tettra more effectively.

Customer Service Rep – Carvana: Communicate with customers via email, over the phone or face to face. Listen to customer needs, identify issues quickly, and act to assist in a prompt, courteous, professional manner. Advise the designated supervisor of all serious complaints and incidents before they escalate.

Technical Customer Service Representative – Kelly Connect: Familiarity with iOS and/or MacOS, or comparable technology, is preferred. Help customers with their Apple devices: Locating music, apps, and movies on various devices. Billing issues. Fraud management. Product feature inquiries. Resolving username and password difficulties. Troubleshooting email, wi-fi connectivity and web browser issues.

Chat/Email Specialist – NRG Energy: Participate in sales of products and services. Actively promote the company and the value of its products and services. Interact with customers, issue orders, and analyze accounts to resolve billing inquiries, negotiate payment options/deposits and provide customers with assistance in obtaining various company products and services.

Full list of GE Appliances  Remote Jobs: – Inbound Customer Service Agent and other jobs available!

Data Entry Specialist – Slang Worldwide: Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements. Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.  This position can be done entirely remotely as long as the team member has access to a fast, reliable internet connection and a dependable cell phone connection. A quiet/uninterrupted work space will be needed as well.

Customer Care Rep – Aegon: This role is responsible for providing accurate and complete information to callers regarding retirement, life, and annuity investment products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.

Payment Posting Specialist – Zotec Partners: As a Payment Posting Specialist, you will be responsible for researching payment posting issues and making sure that payments are applied to the patient’s accounts in a timely and accurate manner. This position will require effective communication with Banks, Clients, Attorneys and Insurance Carriers to resolve posting issues.

Customer Service Representative – Everise: Hiring from 33 locations. Check link to see if your state is listed. Professionally handle a high volume of incoming calls. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously.

Clerical Support – Sarvona: No experience necessary! In this role for Digitech, you are our brand ambassador for our clients and the patients that they serve. You impact your line of business by ensuring that claims are paid in a quick and timely manner by working with internal departments and external parties, while all HIPAA rules and regulations are adhered to.

Customer Service Rep – Restorix Health: The Remote OUT Customer Service Representative will be responsible for the ordering process for ostomy, urological and tracheostomy supply orders including checking facility EMR for qualifying residents, checking resident/patient insurance eligibility, reviewing supporting documentation to place the order, and completing order entry.

Hiring Agent – Hiring Support Center – CVS: As a Hiring Agent, you will be working with retail store managers on the administrative recruiting function for store level positions. Using the Applicant Tracking System as well as other HR systems and predefined business processes to hire candidates in accordance with the company hiring practices.

Oncology Data Specialist – UPMC: The Oncology Data Specialist will interact effectively, courteously, and tactfully with physicians and other health care professionals to promote the registry and motivate its use. In this position, you will perform daily registry operations in accordance with UPMC Network Registry policies and procedures, abstract and code core clinical data using appropriate classifications systems, analyze medical records according to published guidelines and requirements of UPMC.

Associate Customer Service Representative – Symetra: Answer incoming phone calls from agents and customers. Assist with a variety of inquiries, including status on pending new business applications and pending in-force transactions. Help with specific in-force policy questions, product information, current rates, and service issue resolution.

Lead Specialist-Fraud Case Analyst – Key Bank: Take precautionary measures on accounts and/ or transactions to mitigate risk to KeyBank and/ or Key Bank clients and provide direction to all lines of businesses supported by Fraud Services. Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management.

Claims Intake Representative – New York Life: Field incoming calls from customers to initiate the setup of Family Medical Leave, Paid Family Leave, Workplace Accommodation, Short-Term Disability and Long-Term Disability claims. Enters information gathered via telephone to open the requested leave/claim with high level of accuracy. Ensures successful transmission of this information to the appropriate location within targeted time frames. All activities for this position are performed under the guidance of the Team Leader, Senior Intake Specialist, and Trainer. $35,000 – $40,000.

Dental Insurance Collections Specialist – Dental Views: The Insurance Collections Specialist is responsible for coordinating with insurance carriers to ensure the receipt of outstanding insurance claim payments, and performs a variety of insurance billing, data entry, and duties including, but not limited to generating and billing out claims and benefits eligibility verification. Follow-up on claims payment status averaging around 25-35 accounts per day.

Claims Customer Care Associate  – Liberty Mutual: Working with internal and external partners, you’ll support policyholders while their claims are being processed. Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset).

Sr Customer Service Rep – Carenet Health: Handlescomplex customer care/answering service calls based on training guidelines and respondsaccording to the client protocol Must maintain key performance indicators and acceptable performance levels to support the assigned customer base. Utilizes intermediate or advanced technical skills and operates multiple remote systems or software simultaneously.

Chat Specialist – Percepta: Maneuver effortlessly through various digital communication channels (chat, email, and social media) to provide the customer with prompt, courteous, and accurate information including. Accurately respond to customer inquiries through instant messaging software. Utilize available resources to respond to customer inquiries. Communicate clearly and timely with two customers at a time.

Scheduling Coordinator – UpStream: Review patient data from different healthcare systems’ EMRs to assess patient eligibility for our programs and to understand their needs
Proactive outreach to schedule patients to speak with an UpStream healthcare professional. Review and maintain the healthcare professionals’ schedules to fill gaps or openings to ensure capacity and productivity standards are being met.

Card Fraud and Disputes Associate I – SVB: Responsible for processing and assessing MasterCard debit and credit card transaction chargebacks and representment of accounts in Card Services Portfolio. Interpret changes to dispute resolution rules as mandated by MasterCard resolution. $42,790.00 – $54,281.00′

Insurance Verification/Authorization Specialist – MultiCare: The Specialist verifies insurance information (eligibility and benefits); processes referrals and prior authorizations; completes pre-registration as required by patient type and anticipated service; submits and monitors pre-authorizations; creates price estimates; communicates Advance Beneficiary Notice (ABN) issues to referring providers, and works with referring providers to resolve pre-service authorization denials.

Member Services Representative – VersantHealth: The Member Services Representative is responsible for receiving, answering, and/or resolving calls received through a Call Center. The Call Center receives phone calls from insured’s and their dependents, providers and their staff, employer/group staff, and brokers. The MSR will use companies Claims / Eligibility database to inquire on the status of claims, ID cards, addresses, and other issues as queried by the caller. The MSR is the primary source for issuing authorizations when eligible for services. In addition, the MSR performs duties consistent with customer/provider service. Starting pay rate $19-$21 per hour.

Customer Support – Phones, Emails – Online Property Tax Solution –MODSQUAD: In this project, you will help in answering questions about the service, the sign-up process, and providing updates on current account status via phone and email support.

Inbound Customer Service Agent – GE Appliances: Assist consumers and customers in setting up service repair for their appliances, check the availability of technicians and make appointments for service calls. Utilize Case-Based-Reasoning (CBR) to save the service call. Reschedule service calls for customers by communicating with dispatchers for special requests and customer concerns about parts. $15.00/hour+ weekly incentives based on your quality scores.

Facility Edit Coder – Managed Resources: The Facility Edit Coder is responsible for maintaining a high level of ICD-10-CM and CPT coding for reviewing and resolving edits related to therapies, ancillary services, labs, and other departments as needed. Edit Coders will ensure optimal reimbursement for facility coding and billing for facility and outpatient in compliance with State and Federal Guidelines. Pay Range: $23-$26 per hour.

Contact Center Agent – College of American Pathologists: Receive, investigate, and resolve customer inquiries originating from phone, chat, fax, written correspondence, and email, concerning all CAP services and products.

Customer Service Representative II – Authorizer – Front Door: Responsible for authorizing repair/replacement of covered systems or appliances. Negotiates pricing with contractors. Informs customers of non-covered claims when applicable. Provides any necessary follow-up.

Insurance Sales Agent, Inbound Call Center – The Hartford: As a teammate of The Hartford in the Personal Lines Direct Sales organization, you will provide insurance recommendations, quotes, and issue policies to individual consumers seeking automobile, homeowners, and personal umbrella coverages across the United States. $32,240 – $48,360

Admissions Representative – Bryan University: Resolving students’ questions and concerns throughout the enrollment process. Utilizing students outreach methods such as outbound calls, emails, and text messaging to provide proactive guidance and support. Effectively utilize the call center management system statuses to effectively manage inbound calls. Pay Range: $24.03 per hour

Customer Care Support Agent – VXI: As a Customer Care Support Agent, you’ll be the first point of contact our customers connect with for questions and concerns related to our products.

Remote Customer Resolution Specialist – First American: Researches and responds to escalated inquiries and complaints from customers, including standard requests for information, research, or other loan maintenance. Interacts with customers, including highly escalated, to provide acknowledgment and statuses of their inquiry. This will include inbound and outbound calls.

Medical Claims Processor – Spectrum Staffing: A Program Support Representative traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. Quickly assesses the user’s issue and provides first level support for problem resolution.  Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.

Customer Service Representative – MultiPlan: Communicate with customers primarily by phone to verify and correct demographic information. Research and resolve a variety of customer demographic inquiries at the point of service to ensure customer retention and satisfaction.

Customer Service Representative –Cornerstone Building Brands: Performs all duties required in the planning and scheduling of Cornerstone building brands products. Capable of handling multiple customers as assigned. Works within company guidelines and processes to consistently meet customer installation and service requirements with sense of urgency and accuracy.

Verification of Benefits Specialist – Lightfully Behavioral Health: Contact insurance companies to verify patient insurance coverage. Ensures insurance coverage by telephone, resolves any issues with coverage and escalates complicated issues to a supervisor. The VOB Specialist is responsible for updating patient benefit information in Lightfully’s insurance systems and verifying that existing information is accurate.

Associate Payroll Operations Specialist – Restaurant365:  Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations. Review, process and submit ACH files on a timely basis while meeting all strict deadlines. Ensure all Tax functions are completely accurate. *Please note, this position can be based in Irvine, CA, Austin, TX, or remote.

Call Center Customer Service Collector – USBank: Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system. Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions. Educating and arranging repayment schedules in order to meet department goals and deadlines. Performing collection activities in accordance with state and local collections laws to collect past due customer accounts. Pay: $20/hour plus lucrative incentive plan

Admin Assistant – MotoNovu: Manage the inbound and outbound administrative documentation flow. Process, troubleshoot, and reconcile operational transactions. Help manage account receivable and account payable processes. Assist in the performance of regulatory and tax compliance tasks. Base Compensation: $15-$30/hour, depending on location, qualifications, and experience.

Credit Coordinator – Remote – Ferguson: Work on credit accounts, following guidelines established for the organization. Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status. Help customers via phone and email with questions/problems on their account.

Supervisor Inbound Sales and Care – Ferguson: Provide supervision and support to work functions within area of responsibility. Ensure adequate staffing is in place to handle the work function in area of responsibility. Monitor individual employee performance on an ongoing basis and responsible for conducting formal reviews with employees as required. Act as the primary point of contact on customer issues that require escalation.

Customer Service Representative – Cigna: Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively.

Data Entry Team Leader – Bloom Growth: Your role as the Data Entry Team Leader will be to lead, monitor and supervise the data entry team to achieve goals that contribute to the growth of the organization. You will be responsible to ensure work is accurate, timely and efficient for clients. Motivate and inspire the data entry team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

(Contract) Virtual Patient Concierge – pMD: *Must be able to start immediately*. Work on your schedule; support shifts are offered 24/7, so you have the flexibility to sign up to work as much or as little as you want. Help patients complete online registration, insurance verification, and communication with their medical practice. This is a 1099 contractor position. Hourly rate: $29 / hour.

Data Entry Specialist – Utility Invoicing – CMR: Verify that data is accurate and complete. Analyze information to determine the correct party is being billed. Record claim information via data entry into CMR’s customized software applications. Respond to client requests for information via email and telephone.

Customer Service Representative – Easypay Finance: This is a work-from-home position open to candidates in Texas, Florida, Ohio, and Tennessee. Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued.

Payroll Processor – Teleperformance: Support processing of the Alliance One Workday payroll for 5,000+ employee company. Maintaining payroll accuracy by collecting, calculating and entering data into the WorkDay™ HRIS System. Maintain the Payroll email box. Resolves Payroll related inquires.

Credit Coordinator – Ferguson: Work on credit accounts, following guidelines established for the organization. Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status. Help customers via phone and email with questions/problems on their account. Approve order ticket releases for credit accounts on restriction.

Order Entry Specialist – StanleyBlack & Decker: Direct customer interaction from order placement through product installation, including post-order problem resolution. Build relationships with customers and aid them in getting their orders processed quickly and efficiently.

Insurance Verifications Specialist – Ria Health: Verify insurance information for new patients and referrals. Update insurance information and charts in Ria’s EMR. Call to obtain eligibility and benefit estimates for recommended services and procedures. Document financial responsibilities in the system.

Customer Service Representative – Firstsource: Answering inbound provider calls assisting with health plan coverage for members. The CSR will answer questions regarding health insurance benefits, prior authorization, eligibility, and general information regarding the member’s insurance policy.

Customer Experience Professional – Concord Management: Answer and respond to telephone calls, emails and chat conversations to effectively resolve all customers request within a timely manner. Responsible for communicating clearly and professionally both verbally and in writing to all customers. When interacting with a customer, independently and promptly identify and resolve all customer concerns while following the guidelines of the department.

Tax Associate – Intuit: Ability to work within a team to assist in preparation of accurate tax returns in a timely manner. Minimum of 3 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Part Time Student Advisor – Flatiron School: Hold regular 1:1s with students. Review and analyze student data and to ensure students are moving through the program on pace, and tailor meaningful intervention and support for each student as needed. Independently facilitate / lead / strategically plan student meetings.

Contact Center Overnight Phone Banker – Regions: Be the expert in a wide range of banking products and services. We use our banking expertise to help customers identify the next step to accomplish their financial goals. We believe in providing customers with advice, guidance, and education.