Outreach Help Center Representative – PCM: Obtain client information by making outbound calls and answering inbound telephone calls. Determine further contact required to the customer by comparing client information to different program eligibility requirements. Help guide customers on ways to navigate certain government programs to obtain financial and health benefits.

Medical Collections Specialist – CVS: In this role you will ensure timely follow-up on all patient accounts; including escalating payer trending concerns to leadership and timely communication with external departments; work with payers to ensure proper reimbursement on patient accounts, identify and prepare adjustments and write-offs; correct and resubmit claims (subject to policy); follow-up on daily correspondence (denials, short-pays); interface with insurance companies via phone and web portal to check claim status, submit written correspondence to payers and patients.

Remote Data Entry Position – Conduent: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Customer Service Specialist – Pacific Life: Respond to questions and requests from (internal/external) customers. This could be a policy owner, financial advisor, producer etc. Ensure customer requests are completed accurately and timely using the appropriate system/application.

Customer Service Representative – Safelite: Professionally answers a variety of inbound calls from customers, policyholders, insurance agents, or autoglass shops using scripted prompts. Verifies customer insurance coverage and deductible amounts and communicates the information to the customer.

Remote Customer Support – ClearResult: Receive inbound calls to resolve customer questions or concerns regarding their account, plans while identifying potential opportunities to renew or extend their existing energy plans. Make outbound calls to retain/recapture or offer plans to customers.

Inbound Remote Call Center Agent – Gardens Alive: Enter customer orders, clarify information and identify & resolve customers’ needs. Seize opportunities to upsell products as they arise, resulting in commission opportunities.

Student Support Specialist – University of Phoenix: Student Support Specialists work in a fast-paced, home-based virtual office environment to provide academic advisement, coaching, and customer service to students throughout the student lifecycle. Student Support Specialists are available throughout their assigned shift to accept/make student calls and complete work items delivered based on system priority. You must reside in one of the following states: AZ, CO, ID, MT, NM, NV, OR, TX, UT, WA, WY

E-Commerce Fraud Prevention Specialist – Associates CLARK: Analyze incoming orders to spot trends and prevent fraudulent order attempts. Communicate empathetically with cardholders to confirm order authenticity. Make and execute decisions regarding validity of orders. Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis. (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY)

Payroll Specialist – Helpside: Process payrolls for multiple industries in multiple states with multiple pay frequencies with accuracy. Demonstrate knowledge and effectively use customer service techniques to deliver a positive experience at every touch. Be proficient in Microsoft Office. Respond to clients’ requests in a professional and timely manner. Propose creative thinking and innovative solutions.

Customer Relationship Representative – FourStar: Help customers pick out plants for their gardens over the phone. Order replacement plants for customers that have an issue with their shipment. Respond to customer reviews to sustain trust in our brand. Answer general customer questions on our product pages.

Phone Claim Analyst I – Mutual of Omaha: Analyzes claims documentation and correspondence in order to process claim transactions, or assists with customer requests to determine appropriate outcomes. Accurately determines claim benefits payable based on medical information and contract language in a timely and accurate manner. Keys and documents data accurately. Must be located in United States or Puerto Rico.

Fan Happiness Associate – Gametime: As Fan Happiness Associate you will communicate with customers through various channels including Voice, Chat, SMS, and Email. The main focus of this role is to ensure Gametime’s customers have a simple and fast purchase experience.

Customer Service Intake Representative – Cigna: You will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians’ offices and sites where the procedures will take place, as well as capturing and entering the necessary demographic and medical information in order to build the case file. $17 per hour.

Customer Experience Associate – Home Chef: The Customer Experience Associate is primarily responsible for handling fundamental customer issues such as making account updates, assisting with the use of the platform, and documenting incidents via live support channels. You will train and learn the platform’s basics and use in-house resources, problem-solving, and people skills to support customers. We aim to live our values in every interaction and are looking for customer experience associates who care deeply about making cooking easier. Salary range: $32058 to $41721.

NDC Electronic Document Processor (NON PHONE) – Farmers Insurance: Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary. Reorients and reorders document pages as needed. Ensures that copies of envelopes are included with documents when needed for regulatory compliance.

Customer Service Specialist – CafeMedia: Support customers on various topics, including payment issues, customer dashboard questions, internal account transfers, and other product support needs, ensuring happiness and satisfaction in every interaction. Use research skills and collaborate with internal teams to solve customer issues.

Customer Care New Accounts Associate – BreadFinancial: Answer a variety of inbound calls from customers, brand partners, and internal calls from peers. Efficiently resolve inquiries with care and by providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve inquiries. Recognize when to leverage resources to accurately follow procedures as documented to resolve inquiries. Demonstrate ownership and accountability without placing blame. Strong attention to detail.

Connected Care Support Specialist – Included Health: Answering inbound calls from members, providers, and vendors on our dedicated CCP lines. Verify member’s account information including insurance and PCP information. Conduct provider matching to ensure members are with in network (INN) providers and are of high quality. Composing letters and mailings to members and providers.

Billing Operations Representative – Lumen: Audits and fixes billing orders, including installation, changes, disconnects, and renewals from the order entry system to the billing system.
Generates manual invoices consolidates billing information by generating input files and processing them into the corporate tool. Generates interims to release the invoices before customer’s bill cycle. Generates proforma (draft invoices) and gets pre-approval from the requestor. Salary Min :36450 – Salary Max :81000

Phone Claim Analyst I – Mutual of Omaha: Analyzes claims documentation and correspondence in order to process claim transactions, or assists with customer requests to determine appropriate outcomes. Keys and documents data accurately.

Customer Service Representative – ResultsCX: Provide excellent customer service. Communicate with customers over the phone, via email, and/or online chat. Navigate a computer with multiple windows and screens. Resolve any customer issues while providing an exceptional customer experience.

Contact Center Associate – Adorama: You will handle inbound and outbound calls, emails, live chats, build sales pipeline, and create long lasting, positive customer relationships.

Customer Experience Associate – FIGO: The Customer Experience Associate is responsible for helping Figo maintain and grow our culture of industry best customer care by providing quality and efficient customer service, using verbal and written communications.

Client Support Specialist – DiplomaSender: As a Client Support Specialist you will be a point of client contact for support cases. You will identify and correct underlying data issues and determine when to escalate cases to members of the IT department. We expect you to have fun, to be patient, and communicate respectfully with your fellow collaborators and clients as you work to coordinate a resolution to support cases.

Analyst,Help Desk– TEKSystems: . You will be providing timely support for PC/Laptop, hardware, peripherals, mobile devices and software/applications [including some of which are proprietary; hosted on prem and/or cloud based], by responding to and diagnosing problems via phone, self-service and chat. 100% remote, any location.

Claims Coordinator I – Ryder: Responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. Position is also responsible for maintaining property damage.

Data Entry Operator – Change Healthcare: Preparing images for input into the imaging system. Processing interface files. Validating files were processed and/or receipt of work. Entering Demographic and/or charge entry. Obtaining info from hospital systems. Resolving errors preventing billing (through research and/or reporting).

Insurance Claims Representative – AMEX: Investigation by using tools available to settle claims quickly and efficiently. Maintaining state compliance. Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions. Researching warranties and repair estimates by making outbound calls to businesses and manufacturers. Salary Range: $21.00 to $24.05 hourly + bonus + benefits

Operations Associate – Pathrise: In this role, you will be responsible for resolving issues, providing quality assurance, and managing our Jira ticketing system efficiently to help unblock different teams.

Insurance Specialist – Navient: The Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelines.

Claims Intake Specialists II – Skygen: Manages daily work plan and distributes work out to the team to ensure client turnaround times are met. Provide second tier support to data entry processors by providing direction how to resolve submission discrepancies according to client business rules.

Provider Enrollment Analyst – WPS Health Solutions: Utilize on-line Medicare files/systems to verify research, update, and document enrollment information. Respond to provider/customer enrollment telephone and written inquiries. Ensure all provider enrollment data is properly controlled and tracked to ensure applications are approved or denied within standards of timeliness established by department and Centers for Medicare and Medicaid Services (CMS).

Inside Transportation Specialist – Remote – ADESA – Carvana: Act as a point of contact for transportation for assigned auction(s) and ensure customers receive prompt, efficient and courteous attention.

Licensed Property & Casualty Insurance Agent – TTEC: Answer incoming communications from customers, no cold calling. Conduct research to provide answers for customers to resolve their issues. Understand members’ life events that may offer sales cues.

Patient Financial Service Specialist – CPSI: The Patient Financial Service Specialist will perform daily tasks including: verification of patient eligibility, benefits, and accumulations; ABN completion; verification if CPT codes require authorization, predetermination or PCP referral; referring single case agreements to the hospital CBO; creating patient estimates; updating patient demographics, and taking payments.

Disability Benefits Analyst – The Standard: Approve claim decisions, claim and disability management strategies and payments recommended by less-experienced staff; provide training for the department, team and individuals.

Elavon Customer Care Representative – US Bank: A Customer Care Representative will work in a high volume environment assisting with complaints or troubleshooting technical issues along with billing issues.​ ​

Online Mystery Shopper – TELUS International: As an Online Mystery Shopper (Online Market Researcher) you will be asked to make online orders based on ads you see on the net and fill in 2 questionnaires providing detailed feedback about the entire shopping experience, as compared to your expectations set by the ad. You can keep the items for yourself or for someone else, or even sell it.

Customer Advocate Rep I – Cox Communications: The Customer Advocate Rep I, solves complex billing issues, technical problems and sales orders for existing customers and Residential Customer Advocate Tier 2 Escalation support for all products.

Customer Service Professional – Prudential:  Representatives work in a collaborative environment assisting customers over the phone, online, and through email. This can range from troubleshooting a question on website navigation to conversations on complex financial decisions. Regardless, your mission remains the same; help customers make clearer decisions about their financial future.

Deal Entry Specialist – Warner Music: Key all pertinent the data in the new rights administration database which will flow into several downstream systems. Interface directly with the attorneys to obtain clarification of contract language and business practices.

Remote Customer Service Representative – Navient: Handle inbound calls relating to customer questions surrounding parking citations and toll violations for various clients. Perform numerous account management activities such as accepting payments from customers, initiating disputes/inquiries/requests on behalf of the customer, resolving issues, and providing billing and other information to customers upon request.

Client Success Representative – Primepay: Being a point of contact for payroll clients, ensuring the highest level of client satisfaction. Training the end user on our system. Provide technical support, answer questions, and troubleshoot any issues. Completing adjustments, as needed, to help with tax compliance.

Operations Associate – Pathrise: Manage the Jira ticketing system. Resolve issues related to the job search process such as updating profiles and ensuring fellows are qualified. Respond to communication from Pathrise staff within 2 business days in a professional and respectful manner and actively communicating delays, deadlines, etc to Pathrise staff & fellows.

Remote Call Center Representative – VRI: Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern. Receive alarm system calls or incoming telephone calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.

Enrollment Specialist – Sychrony: Identify new sales opportunities (healthcare providers) through all lead channels: inbound calls, outbound calls, trade show applications, faxes, emails, etc. Qualify and initiate contact with potential providers; generate interest; convert lead into sale/enrollment.

Credentialing Coord II – Onecall: The Credentialing Coordinator is responsible for ensuring that the Initial Credentialing and Recredentialing applications are complete within their assigned product line. They are responsible for maintaining current credentials and monitoring receipt of Recredentialng applications for assigned products, reaching out to providers as needed. Ensures interpretation and compliance with the appropriate accrediting and regulatory agencies, while developing and maintaining a working knowledge of the statutes and laws relating to credentialing. Salary Range: 19.04 – 28.56 Hourly

Customer Service Representative – Endurance Warranty Services: : Handle high volume of inbound calls from customers and direct them to the proper departments if applicable. Work closely with other departments to ensure a positive customer experience. Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary. Help explain contract details.

Customer Service Specialist – EuropeExpress: The Customer Service Specialist is tasked with addressing customer concerns post-travel in a timely and efficient manner to increase or renew customer happiness and goodwill. Empathetic and creative techniques, within company guidelines, should be used to meet or exceed department goals of crafting customer satisfaction, especially among repeat clients. This position is eligible for fully remote working within the United States.

Transcriptionist – 3PlayMedia: Transcribe recorded audio and edit imperfect transcription using proprietary internet-based software application.

Customer Service Representatives/Tier I Support – Remote – Sutherland: . In this work from home position, you will answer calls and provide an outstanding customer experience to callers related to services issues, internet connectivity and hardware technical support.

Customer Support Specialist – Coachbit: Invoice clients & collect payments. Resolve issues and complaints from clients. Providing regular insight and improvements to the coaching content and curriculum.

Customer Support Representative – Rev: As a member of the Customer Support team, you will be responsible for Answering Phone Calls, Taking Chats and Responding to Emails. Review and process incoming orders for our various service offerings.

Freelancer (Revver) Performance Representative – Rev: Reviewing freelancer applications and accurately assessing the freelancer for the skills they need to become successful at Rev.
When a dispute occurs in our grading system, you will evaluate and determine the correct decision. Audit low customer ratings, determine the source of the issue, and recommend/ implement solutions to prevent further unsatisfactory scores. This position is open to applicants located in Canada and the United States (Florida, Georgia, Illinois, South Carolina, Tennessee, Texas, and Utah). 

Visual Interpreter – Aira: You will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls. Self-selected schedule, updated weekly. $15 per hour, 1099 contractor role.

Underwriting Support Assistant (Underwriting Call Center) – Mutual of Omaha: The Underwriting Support Assistant will be working in a high volume call center taking incoming calls from agents and producers. Performs a variety of functions within Individual Underwriting Support that contribute to the issuance and servicing of individual life and health new business applications. Must be located in United States or Puerto Rico. Salary Range: $19.00 – $21.00/hr.

Fitness Reimbursement Examiner I – American Specialty Health: The primary purpose of this position is to enter data from fitness and exercise center billing reports into the Reimbursement Processing System. This position is responsible for the accurate review, input and adjudication of reimbursement requests in accordance with regulations, ASH standards and contractual obligations of the organization.

Specialist-Consumer Order Management (Remote) – TDS: These duties can include verification of order accuracy, coordination of order updates and telephone number porting requests, managing online customer product and service requests. In addition, this position will support minimal outbound calling needs as process dictates.

Customer Service Professional – wrrk: You will help customers via email, chat and phone troubleshooting their problems and answering their questions, to ensure that each customer has the best experience possible.

Customer Onboarding Representative – US Remote – Knack: The Customer Onboarding Rep will be a new part of our Sales team, where you will work with new users to understand their business needs, help them validate whether Knack is right for them, and set them up for future success. This role will help onboard new customers to our product, understand how to translate its features in a Knack app, and support general inbound inquiries, as well as engage in outbound sales efforts to identify and connect with potential new customers.

Customer Experience Associate *Remote Position* – Cubex: You are the first level of support inquiry for technical or training support needs of our clients. You serve as the client advocate depending on the request type and level of urgency for resolution. Your responsibility as the Customer Experience Associate is to field and manage inbound calls from doctors, nurses, technicians, staff members Cubex field employees, and third-party contractors for Cubex.

Senior Remote Flood Customer Care Specialist – Assurant: Providing superior service to our customers by listening, analyzing problems, and resolving issues. Learning & utilizing systems used for tracking and gather information. Research client questions, assist with processing basic quotes and accurately interpret and communicate policies.

Virtual Receptionist – Smith AI: Answer calls and/or web chats for a variety of different businesses and professionals. Take messages, screen new clients, book appointments, collect payments, and transfer calls.

Work at Home Overnights/Late Nights/Swing Shifts – Everise: Professionally handle a high volume of incoming calls. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously.

Repossession Support Administrator – Credit Acceptance Corporation: A Repossession Support Administrator completes administrative tasks quickly, accurately and compliantly to provide the highest level of service for Insurance, Repossession, Redemption, Remarketing and other teams as needed.

Personal/Student Loan Collections (Remote) – Discover: You’ll spend the majority of your shift on the phone (automatic dialer, inbound and outbound), speaking with delinquent customers, listening to their concerns, and providing them with the best solutions. You’ll be a master problem solver!

Tax Associate – Intuit: As a Tax Associate with Intuit you’ll work directly with our customers to answer simple tax questions to help them prepare their returns.