Remote Fraud Support Call Center Representative – Jack Henry: Answering inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions, assisting those cardholders according to policy and referring them to their financial institution when necessary. Assisting cardholders and financial institutions with lost or stolen Debit/Credit and ATM Card reports.

Travel Agent, Contact Center – AAA: Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products.

Virtual Assistant – Time etc: Communicating via our website, email, Whatsapp, text, phone or video. Sorting email and managing inboxes. Managing and arranging calendars. Writing, formatting and editing documents. Handling general administration. Sorting expenses, invoices or other documents.

Service Advocate IV Provider Services – Guidewell: Resolve all Outbound telephone and Claim Event inquiries for BlueCard Host and Local claims and inquiries. Establish and maintain outbound schedule/relationship as needed with our dedicated provider to resolve provider inquires. Initiate calls with other Blue Plans to resolve issues, obtain status and initiate the escalation process.

Payroll Coordinator – Broadpath: Assists new hires with registration, log in and direct deposit issues in the payroll system (Paylocity). Partners with the Pay• Assists new hires with registration, log in and direct deposit issues in the payroll system• Assists new hires with registration, log in and direct deposit issues in the payroll system (Paylocity)

Bookkeeper – Two Roads: Bank, Credit Card, and Loan reconciliations. Accepting and categorizing bank feeds in QBO. Journal Entry postings. Preliminary review of P&L Statements and Balance Sheets. Performance of Sales Tax and other Tax-Related Issues. Posting Accounts Payable.

Virtual Medical Scribe – Scribekick: Scribe in real-time while accompanying physician during clinic, documenting patient information into the EMR (history, chief complaint, review of systems, physical exam, assessment and plan). Input orders as directed by the provider including laboratory tests, radiology tests, medications, etc.

Remote Call Center Representative, Collector – Navient: Collectors at Duncan Solutions are responsible for talking with citizens nationwide regarding their unpaid parking citations, tolls, and municipal debt to negotiate and establish repayment, while documenting important account information for each call. Computer equipment will be provided. Must have high speed internet service at home and cell phone or land line.​

Customer Support Representative – Sitel: Drive customer interactions through inbound calls to respond to inquiries, troubleshoot problems, & provide a personalized solution. Utilize your expert problem solving skills to identify the root-cause using probing & discovery questions. Assist the customer with navigating the website to review resources & service information.

Customer Operations Specialist – American Patrols: Assisting in the operation of the American Patrols Operations Desk, serving as critical command and control and serving as the primary liaison between pilots and our valued customers. Inputting, tracking, and analyzing data pertaining to reports received from pilots and the subsequent customer interaction. Directly communicating with customers, leaving a lasting positive impression for the company.

QA Review Specialist – Verisma:  Reviews authorizations and requests for records to ensure that all pertinent information is contained on these forms and the dates are valid and relevant to the release process.  Verifies that the attached medical records correlate to the authorization and request and documentation encompasses that patient only. Follows all Quality Assurance policies, procedures and job aids.

Work at Home Customer Service & Sales Rep – Quaflon: Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products. Follow up customer calls where necessary. Track your productivity. Maintain composure in escalated situations.

Customer Service Representative – Neogen: Communicate effectively to team members and customers. Provide timely and accurate information to incoming customer order status. Work side by side our sales team. Identify and resolve client concerns.

Customer Support Specialist II – Remax: The Customer Support Specialist II delivers essential real-time application support and guidance through a high-quality experience where the customer receives exceptional support and outstanding customer service. Each support team member is fully knowledgeable and prepared to handle the issues brought to them through interactions initiated through telephone calls, email, texting or other company supported communications protocols.

Customer Service Representative – Donaldson: Enter data for new orders, make changes to existing orders and complete required order acknowledgement and customer correspondence in order entry system. Obtain credit and tax information from customer. Research customer requests or complaints regarding product availability, shipment, quantity, quality, delivery and lead-time.

Service Team Supervisor, Call Center – Great Wolf Lodge: The Service Team Supervisor will lead/execute service operations at Great Wolf’s call center. In this role, you will report to the Operations Manager and will support deliverables including Live Agent, Chat, Social and Guest Communications Teams. You will be on the frontline in providing the best guest experience and gaining insight into our guest’s expectations and work closely with a team of performance coaches and third party vendors to drive performance. The support team is 100% remote and creating a great work-from-home culture is critical to our teams’ success.

Customer Service Representative II – Idemia: Respond to inquiries and service requests that are handled directly or forwarded to the appropriate Operations contact. Escalate, monitor, and close out escalated inquires related to day to day issues. Provide superior customer service from for the full life cycle of the Partner’s inquiry. Help sustain team metrics around call wait times, email response times, and time to close out escalated inquires.

Claims Call Center Representative – Progressive: Care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products. Bilingual positions are also available; must be fluent in Spanish (speak and read)

Customer Service Representative – Luxury Retail – TTEC: Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. Recommendations of products or services close a sale may be required.

Project Data Entry -(Non-phone work) Schneider Electric: Specific responsibilities include proactively managing data entry of uploading support documents and manually entering data for service milestones. Duties are highly time sensitive to meet project schedule and objectives. They will be detail oriented and committed to accuracy of the data.

Administrative Assistant – (Non-phone work) Curai Health: Maintaining employee human resource records by recording the hiring, transfer, termination, change in job classifications, etc.  Performing periodic audits of HR files and records to collect and file all required documents appropriately. Managing our company computers and equipment, ordering and maintaining inventory.

Electronic Document Processor – (Non-phone work) Farmers Insurance: Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary. Reorients and reorders document pages as needed. Ensures that copies of envelopes are included with documents when needed for regulatory compliance. Uses established guidelines and/or judgment to determine appropriate document type and necessary indexing fields.

Data Entry Specialist – (Non-phone work)  FullSteam: Enter data into appropriate fields; databases, records, and files. Create and organizing spreadsheets. Summarizing and compiling data for standardized reports. View and verifying confidential or private customer/client information; Verifying data by correctly checking and comparing source documentation. Organizing paper formats, paper backups, and material source files as needed.

Remote Admissions Advisor – Devry: The role of the admissions advisor is to reach out to individuals via phone, or through video conferencing, take incoming calls and place outbound calls to prospective students. Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education.

Data Entry Clerk -Provider Enrollment (Non-Phone Work): Pearaton: This position will perform clerical tasks involved in an organization.These tasks may include, but are not limited to, researching/compiling data, verifying data for missing or incomplete fields, place and receive telephone calls to providers and or their established contacts, data entry, processing data among various CMS Provider Enrollment Applications and other established general clerical tasks.

Case Processor 1 – US Bank: This is an entry level position responsible for researching and performing a reasonable investigation on customer accounts related to billing errors or fraud claims. Primary responsibilities include managing dispute/fraud caseload by researching, investigating, documenting, and resolving claims. This position utilizes Mastercard/Visa regulations to resolve customer claim.

Course Scheduler – South University: Perform the duties and responsibilities that complement the mission and vision of the University. Meet all key job elements of the Course Scheduler position including, building and maintaining course schedules in the Student Information System, processing and auditing course duplication, respond to advising and curriculum development questions and requests regarding course development, implement new program and/or program changes into the course schedules, rebalance courses to optimize student/instructor ratio.

Shared Services Support Specialist – Payroll – Paycor: Verify all necessary information and forms have been obtained from client. Review payroll configuration and/or reconcile accrued historical balances, coordinating with internal stakeholders to ensure that current and correct documentation is received to ensure accuracy. Ensure all payroll data is recorded, balanced and reconciled to the clients reports. Maintain clear and concise documentation of the errors or discrepancies identified and collaborate with necessary internal parties to aid in resolution, as appropriate.

Virtual Call Center Representative Inbound Sales – Comcast: Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor. Works on straight forward tasks using established procedures.

Care Coordinator I – Workers’ Compensation – Oncecall: Provides customer support by phone, email, or instant message to business customers. Serves as primary contact for inbound/outbound customer issues. Processes a high volume of customer inquiries of One Call products and services. Troubleshoots customer problems, identifies the root cause of the problem, and uses tools and resources appropriately to determine how to resolve customer problems. Follow escalation protocol for unresolved issues that include continual coaching and mentoring to ensure proper escalation follow up.

Healthcare Insurance Verification Coordinator – Deloitte: Verify insurance eligibility and benefits for patients’ upcoming services and appropriately document information in Epic. Confirm that a patient’s health insurance(s) is active and covers the patient’s procedure. Confirm which benefits of a patient’s upcoming visit/stay are covered by the patient’s insurance(s) including exact coverage, effective date of the policy, coverage limitations/requirements, and patient liabilities for the type of service(s) provided. Generate proactive price estimates.

Specialist, Payment Posting – Tegria: This position resolves complex payment posting and WQ escalations from internal and external customers, resolves unknown cash allocations, researches, and resolves deposit errors as well as resolution of items in clearing accounts. This position will assist the lead with training needs for the team as well as support team members with posting questions and work assignments.

Work From Home Reservation Sales Representative – Enterprise: Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations.

Call Center Representative – Advantage Health Centers: Answers incoming telephone calls on call center lines, addressing tasks within scope of job responsibilities. May complete tasks such as scheduling appointments, providing patients or other callers with information, explaining services, gathering patient insurance information and other data, taking messages from callers, screening calls, and forwarding to appropriate recipients.

Patient Service Representative – Boston Medical: The Patient Services Rep will be responsible for handling inbound and outbound communications for BMC’s Primary Care Practice. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.

Assistant Faculty in Communications – Strayer University: Analyze student activity within discussions and assessments and respond appropriately based upon training and input from the lead instructor. Assist in managing student communications. Escalate unique issues to the lead instructor. Assist with grading and providing feedback.

Part- Time Tax Preparer: CfStaffing: Preparation of 1040’s, 1041’s, 1099, and 1065. Preparation of partnership & trust returns. Communicates effectively with clients to complete necessary tasks.

Loss Draft Customer Service Representative – SWBC: Resolves inbound service calls regarding routine questions, inquiries, and/or problems associated with processing of loss drafts made by borrowers, contractors, and insurance companies and third parties in a timely and courteous manner by researching and verifying information and distribution status. Tags (record) the call. Inputs information regarding conversation accurately into the Loss Draft Tracking system as required to document call activity.

Customer Care Service Coordinator – Smiths: Accurately opens and documents service events within the SMS. Use our enterprise system to generate the appropriate work order for the field service engineer to understand the purpose, location, parts, warranty, etc. for the job. Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.

Transcription – Daily Trascription: Stay home mothers, fathers, students, part-time teachers, writers, academics or anyone who wants to supplement their income. You must be a highly detailed individual who is committed to perfection! Independent workers who can meet strict deadlines.

Customer Support – Chat – Supermetrics: Diving into our products and learning how they work. Handling incoming chat conversations and improving chat-based support channels by creating content and improving internal practices. Managing our incoming tickets by using Freshdesk -ticketing system.

Customer Relations Specialist – Birch Gold Group: Answer client questions, assess product or service problems, and resolve issues in a variety of ways using best judgment. Maintain key customer relationships and develop and implement strategies for expanding the company’s service offerings within existing clients.  Develop and maintain an effective method for gaining client feedback as to satisfaction and needs.

Cred Verification Specialist – Verisys: Maintain the current company standards for quality and performance expectations. Monitor daily contributions and ask for assistance from a Team Lead if any current expectations are not or cannot be met for any reason. Identify opportunities for improvement within the company, system, department, or team and constructively create solution-focused options to pass on to support team members.

Technical Support Specialist – R1: Respond to customer questions via online messaging and phone. Support the Product Team by providing insight into enhancement requests, barriers to implementation, and customer feedback that should be incorporated into the product roadmap. Conduct root cause analysis to identify and eliminate bugs. Participate in product testing to assist in the new product release process.

Clinician Scheduler – US Acute Care Solutions: Creates and maintains schedules for multiple hospital locations 45-90 days ahead of start of month. Works independently utilizing scheduling software (Shift Admin) to auto- generate schedules based on customizations, rules, and weightings. Hourly Rate: $21.59 – $36.98

Insurance Call Center Agent – AAA: Schedule appointments, identify customer needs and suggest targeted insurance products based on those needs. Explain complex coverage in a clear and concise manner. We offer all personal lines insurance products, as well as life insurance. Establish strong customer and community relationships to help develop additional leads and referrals.

Claims Examiner I – American Specialty Health: Processes claims accurately and efficiently. Reviews all incoming claims to verify necessary information. Determines that correct member and provider records are chosen and utilized to process claims. Enters claims data and information into the computerized Claims Processing System.

Military Assistance Specialist I – American Public University System: Assists with the processing of all military and veterans educational assistance programs to include: military and civilian tuition assistance, veterans benefits (all chapters), and APUS tuition benefits. Maintains targeted Service Level Performance Goals as established by Military Assistance Management. Advises and encourages student success and persistence via telephone and email communications within established deadlines.

Leave Specialist – The Standard: Secure and analyze information to approve, deny, manage, and track all complexities of certified and reported leaves, including federal and statutory Family Medical Leave Act (FMLA), state company specific and other leaves. Manage workflow and develop appropriate leave management strategies to ensure prompt and accurate decisions and communications to employers and employees. Provide responsive and caring service to all customers.

Disaster Assistance Associate – SBP: The Disaster Assistance Associate will be responsible for helping residents impacted by Presidentially Declared disaster areas eligible for FEMA Individual Assistance apply to FEMA for funding assistance and to support applicants through the appeals process when necessary. In addition, the Associate will assist marketing and communications requests, conduct trainings, and complete other tasks as assigned. Salary Range: $45,000K – $50,000K

Transfer Credit Evaluator I (Online/Remote) – American Public University System: Evaluates students’ previous education and experience based on current APUS policies and procedures. Completes Full File evaluations (initial, update, program change, program update, readmission, new program, certificates, and minors) including all applicable documents in each file
Maintains target quality assurance percentage and production goals as established by Transfer Credit Management. Bachelor degree required

Data Validation Coordinator – UPMC: Provides training to newly hired UPMC Team abstractors or intensified auditing and ongoing training to those abstractors who do not meet the 95% accuracy rate. Runs Cerner Infoview reports weekly to track outcomes and follow-up with both Abstractors & Quality as required.

Remote Customer Service Associate Michigan – Farmers: Responds to inbound telephone inquiries in a Claims Contact Center. Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process.

Virtual Receptionist – Smith.ai: Work 100% remote, in the convenience of your home. Answer calls and/or web chats for a variety of different businesses and professionals. Take messages, screen new clients, book appointments, collect payments, and transfer calls. Understand caller needs and provide business information.

Patient Services Representative – Change Healthcare: The Patient Services Representatives are responsible for communicating by phone with patients and insurance companies for the purpose of collecting and managing accounts receivable. They ensure the timely receipt of claims payments and minimize bad debt accrual and are responsible for collection activities through efficient, effective communication and resolution of the outstanding accounts receivable balance.

Prepaid Customer Service Agent – USBank: Provides high quality customer service by responding to telephone inquiries, requests and problems for our Prepaid Card Services. Researches, analyzes, and provides solutions that meet the customer’s needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking card, check or other orders; acting on lost or stolen cards; and researching customer problems that could not be resolved during the initial contact.

Customer Care Rep – Work From Home – Aegon: As the point of contact and “voice of the company” for Transamerica customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.

Lead Specialist – Card Fraud Detection – KeyBank: Fraud detection with an emphasis on Zelle transactions. Experience with Zelle fraud detection is preferred. Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work.

Network Data Entry Specialist – Dominion National: Accurately entering group / individual enrollment applications through online portal. Assisting Claims Department with provider correspondence and communications. Timely and accurately processing termination and reinstatement requests as requested by internal or external parties. Effectively collaborating with internal departments to gather legal tax information. Reviewing data on the error files to determine the type of data entry that should take place. Allocating credits / debits in the system as it relates to individual accounts.

Online Tutor – BookNook: As a BookNook tutor, you will teach reading comprehension and literacy lessons online to groups of 1 – 4 students. You will use BookNook’s learning platform and curriculum, which guide you through lessons and show student performance in real time. You will meet consistently with the same students each week so you can build relationships that support student learning and development. This position is remote and can work from anywhere.

Social Media Manager – Belay: Responsible for publishing content across all social channels for the client. This could include blog posts, tweets, status updates, photos, and videos. Strategize, create, and execute monthly content plans that align with the overall content theme for that month. Create, maintain and update the client’s Editorial Calendar for social.

Remote Customer Support Agent – Sitel: We’ll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying*, you’ll complete our video interview where we’ll get to know each other better. Be sure to look for an email from interviews@hirevue.com for your personal link. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Sitel Group®️ has more than 20 years of experience hiring for our customer support roles – our modernized application technology benefits our customers and you!

Care Manager – IQVIA: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Network Data Entry Specialist – Dominion National: Accurately entering group / individual enrollment applications through online portal. Assisting Claims Department with provider correspondence and communications. Timely and accurately processing termination and reinstatement requests as requested by internal or external parties. Effectively collaborating with internal departments to gather legal tax information. Reviewing data on the error files to determine the type of data entry that should take place. Allocating credits / debits in the system as it relates to individual accounts.

Cust Svc Support Rep – LabCorp: ·Answer 80+ inbound calls per day from patients, doctor’s office and/or private insurance carriers. Initiate payment plans for patients for outstanding balances. Routinely utilize multiple resources to resolve patient inquiries while on the phone. Maintain performance goals. Ability to become proficient with processes after completing a structured training program.

Benefits Reconciliation Specialist – Onesource Virtual: The Benefit Reconciliation Specialist is responsible for supporting and servicing internal and external Benefit Services customers using Workday and Cobrapoint technology. Service teams: Benefit Administration/Call Center, Reconciliation, COBRA/Direct Bill.

Admissions Operations Specialist – Pathrise: Identifying, grouping and tagging leads with persona types to identify areas of impact. This will allow us to better understand fellow needs, streamline workflows and improve the experience for our clients. Taggers will review about 50 resumes daily and apply persona tags as early in our sales funnel.

Virtual Assistant – AiNet: Monitoring and responding to emails from tenants in residential properties. Scheduling residential maintenance. Assist in research for specific projects (electronics, etc.) Communicating with team members on numerous projects. Manage all permits

Claims Customer Care Associate – Liberty: Working with internal and external partners, you’ll support policyholders while their claims are being processed. Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset).

Release of Information Specialist – Verisma: The Release of Information Specialist initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This role will be based out of the NYC area with some travel to on-site medical facilities as needed.

Remote Dental Insurance Collections Specialist – DentalViews: The Insurance Collections Specialist is responsible for coordinating with insurance carriers to ensure the receipt of outstanding insurance claim payments, and performs a variety of insurance billing, data entry, and duties including, but not limited to generating and billing out claims and benefits eligibility verification. Follow-up on claims payment status averaging around 25-35 accounts per day.

Underwriting Support Assistant (Workplace Solutions) – Mutual of Omaha: Reviews and verifies the accuracy and completeness of census data; is thorough when performing reviews and conscientious about attention to detail to ensure a high quality product to customers.

Event Programmer (Part-Time) – Live Nation: This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

Contact Center Associate – Webster: Voice of Webster– handling over the phone interactions with the goal of providing exceptional service to consumer and business customers. Must exhibit behaviors outlined in the core service standards, facilitate problem resolution, provide complete and accurate information.

Provider Relations Specialist – Valenz Health: Call providers to collect missing credentialing information. Delink Practices when providers are no longer affiliated. Update our system with the most current fax/phone numbers and email addresses. Send requests by fax, email, or letter when required by providers. Check our system when the provider indicates information has been sent to us but not reflected on the status.

Customer Service Representative (CHAT SUPPORT) – SupportNinja: Monitor and quickly respond to tickets regarding insurance claims for eye care concerns. Follow a prescribed process and manage a high volume of transactions with accuracy and efficiency. Show empathy and go the extra mile to assist customers and prioritize their needs.

IPay Call Center Representatives – Jack Henry: Providing timely product support by assessing, researching and/or resolving the issue in a single resolution. Documenting product issues and enhancements escalating information to leadership and complex customer inquiries or system issues for resolution to the appropriate recipient.

Technical Support (Hourly) – FullSteam: Actively move between incoming chats, emails and phone calls as needed. Stay up to date on tasks and projects as assigned. Onboard new customers, including setup and training.

Virtual Teacher/Mentor – Science – Fusion Global Academy: Provide a one-to-one teaching experience to students in grades 6-12. Show evidence of adapting and differentiated instruction for all students and a classroom forum for holistic growth. Maintain complete and accurate records. Develop and maintain genuine, positive and consistent communication with parents.

Debt Specialist III – TD Bank: Performs multiple and/or diverse tasks that cover a wide range of complexity. Requires advanced skills and expertise in a range of products and services, processes, procedures and systems or requires deep skills in a set of focused areas. Understands how related teams coordinate their efforts and resources to achieve objectives of a unit. Gathers and analyzes data to identify and solve complex problems. Uses sound judgment and understanding of process/policy risk when recommending exceptions outside general practices or guidelines.

Specialist, E-Service – Step Up Students: Proficiently work multiple online chat conversations at a time. Explain our services and answer questions quickly, succinctly, and accurately. Effectively and efficiently multi-task between all the customer service channels such as social media, online chat, and email. Welcome correspondents in a courteous, friendly, and professional manner using agreed upon procedures. Pay attention to customer needs and concerns; demonstrate empathy.

Technical Customer Care Specialist 1 – Cox Automotive: As a Technical Support Specialist, you will represent VinSolutions in customer communication via phone and email to assist customers in resolving technical issues. Demonstrate strong interpersonal and communication skills, while working with diverse audiences.