Customer Service Representative – Work from Home – Teleperformance: Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues.
Escalate interactions when necessary and appropriate.

Sales Representative – Work from Home – Teleperformance: Respond to requests for assistance and/or possible processing payments. Track all call related information for auditing and reporting purposes. Provide feedback on call issues. Meet sales objectives as defined.

Emergency Roadside Telephone Responder – AAA: Properly answer and accurately respond to a high volume incoming calls (Averaging 40-60 calls per day) from Members in need of Roadside Assistance.

Customer Support Specialist – Miles Technologies: Respond to support requests in compliance with established guidelines through email, live chats, and telephone calls in/out. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken. Identify and assess customers’ needs to achieve satisfaction.

Customer Relations Coordinator – Ecommerce Operations – Shiseido: The Drunk Elephant Customer Relations team supports customers across the brand by providing information, answering questions, and responding to concerns. The CR team is the front line of support for customers and interested parties, and ensures that customers are satisfied with our products, ordering process, and other needs related to the brand.

Specialist, Quality Assurance – TTEC: Pinpoint areas of improvement through monitoring calls for customer satisfaction and client requirements. Use your thorough knowledge and understanding of client specific call and product knowledge requirements to prepare reports. Bring your time management and organizational skills to manage multiple, complex, on‐going tasks.

Customer Support/Data Entry – CareMetx: Handle incoming customer service inquiries from patients, prescribers, insurance companies, external partners, or internal partners. Research and resolve problems in a timely manner. Assist the callers by helping them understand the need for additional information to complete the benefits investigation process, or transfer of the case to the pharmacy partner.

Sales Representative – Red Ventures: You will be working in a remote call center environment, taking inbound calls selling home services such as TV/Internet, Phone and Security products on behalf of our brand partners. These calls are transferred over to you by our Utility Partners from customers that have just moved or getting ready to move.

Senior Data Entry Clerk – UnitedHealth Group: Responsible for data entry of material from source documents to a computer-connected terminal. May operate an alphabetical/ numerical keypunch machine. Verifies data and performs clerical tasks in the data processing function. Examines, revises, approves and dispatches input and output materials according to established specifications. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Customer Service Representative – EmpowerAI: Requests records and information from providers. Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Understands and resolves provider’s questions and provide analysis of situation to determine best use of resources. Serves as liaison between the providers and the various departments or team members in response to inquiries. Responds to all written inquiries (letter, fax, e-mail) in a professional manner.

SCA Data Entry Operator II – Data Dimensions: Logs into a computer and accesses work queues to review computer images of documents and code documents using an established list of codes. Verify, if required, whether previously extracted information is correct and make corrections to previously extracted information as needed.

Member Services Coordinator-Remote – Premise Health: Answers patient inquiries by clarifying desired information; researching, locating, and providing information. Schedules patient appointments based on client-specific services. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Fulfills requests by clarifying desired information, completing transactions, and forwarding requests.

Inside Sales Associate – Work from home – PCI: Sales professionals work from home generating sales from 40-50 inbound and outbound calls daily. Experience pitching products and creating value propositions to clients. Update client’s contact records for their school or organization’s directory.

Call Center Retention Agent – Pet Insurance – fetch: Handle a high volume of incoming and outgoing customer communications (calls and emails) to full completion. Probe to establish the root cause of customer concerns, determine customer needs and resolve with innovative solutions. Act as a customer liaison, empowered to resolve customer issues and amplify the customer’s voice throughout Fetch.

Customer Service Representative – Greendot: Receive inbound contacts calls and complete outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Maintain personal and team accountability for productivity and efficiency.

Affordable Connectivity Program Enrollment and Support Specialist – WOW: responsible for answering inbound customer calls to provide assistance to enroll in the Affordable Connectivity Program (ACP) or receive support for ACP-related billing and general inquiry topics. The role of the ACP Enrollment & Support Specialist is critical in shaping the overall perception of the company and the support of customers in ACP, as the people in this role are the voice of WOW!

Credit Resolution Specialist – MultiCare: The Credit Resolution Specialist researches billing and payment posting issues initiated by patients, insurance carriers or others and notifies customers of findings in accordance with department policies and procedures. The incumbent corrects payment postings; adjusts accounts; processes refunds and contractual adjustments; balances reports and documents findings.

Insurance Verification/Authorization Specialist – Multicare: The Insurance Verification/Authorization Specialist for Specialty Services is responsible for identifying and securing financial resources for complex, high dollar, inpatient specialty services including authorizations, referrals, benefits and estimates for anticipated healthcare services.

Customer Service Representative – Remote USA – TTEC: Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues.

Technical Support Representative – KellyConnect: Locating music, apps, and movies on various devices. Billing issues. Fraud management. Product feature inquiries. Resolving username and password difficulties. Troubleshooting email, wi-fi connectivity and web browser issues.

PaySimple – Customer Care Professional – Evercommerce: Reducing cancellations by solving problems and offering solutions to customers experiencing any issues. Takie calls, emails, and chat requests from existing PaySimple customers, answering questions, working to resolve issues, and processing account changes

Claim Customer Service Representative – Remote – AAA:  Initiates services, authorizes, and resolves issues related to services such as car rental and vehicle repairs and non-complex homeowner claims (e.g. food spoilage). Initiates and creates payments, settles or recommends settlement value of claims within specified limits. Identifies additional claim exposures and creates sub-claims as necessary.

Customer Support Associate – Wheel: Effectively escalate urgent support requests. Take personal ownership of customer requests and provide a world-class level of support via all support channels. Troubleshoot and handle complicated and sensitive customer inquiries.

Data Entry Clerk, National Group Sales – Marriott: Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.

Remote Customer Experience Associate – Conduent: Handle inbound calls and placing outbound calls to Health Care Professionals and Consumers. The contact channels include phone, e-mail, chat, web, and fax; in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPAA/data privacy).

Customer Contact Center – Whirlpool: Managing and maintaining customer information databases while providing product and service information, processing customer transactions and resolving customer inquiries on the first call.

Customer Service Specialist – Direct Interactions: Ability to remain calm while taking back-to-back calls.  Ability to show empathy for those that may be frustrated or anxious. Ability to pay attention to detail and multitask while navigating through multiple programs and information. Ability to use a computer quickly and accurately.

Fraud Review Specialist – Gametime: We are looking for someone who will be responsible for manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases.

Member Customer Service Representative III – Premera: Accountable for inbound and/or outbound phone-based customer service for customers/members and providers providing first call and/or email resolution to complex call types and/or multiple lines of business. Provide caller education, through clear and accurate exchange of information.

Customer Service Support Representative – Labcorp: Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet. Speak with customers in a courteous, friendly, and professional manner using protocol procedures. Inquire, clarify, and confirm customer requirements and understanding of the solution.

Support Specialist – drip: Respond to a high-volume of support inquiries through multiple channels: email, chat, and screenshare. Contribute to our growing knowledge network – a resource of answers to improve resolution for customers and the team.

Product Support Specialist – National Remote – United Health Group: Respond to customer incoming inquiries in a manner consistent with department protocol. Advanced troubleshooting of customer issues according to established policies, procedures, and practices. Provide technical instructions by identifying and analyzing issues. Ensure proper resolutions are implemented to resolve the issues and are implemented within stated timeframes.

Scheduling Representative – Carepathrx: Call on prospective patients daily and schedule them for in-home assessments with our Clinical Liaison field representatives. Handle inbound calls from both patients and referral sources. Accountable for daily and weekly goals for assessments scheduled.

Financial Crimes Investigations Support Specialist – BECU: Understands all fraud related processes from initiation to resolution and has the knowledge to provide support at any time during this process. Conduct and prepare case file documentation, video surveillance and supporting evidence for ongoing investigations and serve as a resource for additional case research for BECU employees and Law Enforcement.

Customer Support Agent – Riverside Insights: Connect with our customers through phone, email, and chat to support a variety of inquiries about our Clinical and Special Education suite of products. Utilize resources and tools to independently research and troubleshoot to provide effective and timely resolution of customer issues.

Benefits Verification Specialist – AmerisourceBergen: Reviews all patient insurance information needed to complete the benefit verification process. Triages cases with missing information to appropriate program associate.  Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.

Sales Representative – Work from Home – Teleperformance: Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate.

Customer Service Specialist – Direct to Consumer – Brooks: Answer calls up to 8 hours a day and respond via other written contact channels. Communicate to customers with a passion for service and a sincere desire to help. Seek positive, timely solutions to all customer’s questions and concerns, using a variety of system resources.

Senior Customer Support Services Specialist – Trinet: The senior specialist serves as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources.

Technical Customer Support Representative – SupportNinja: We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers.

Healthcare Customer Service – Remote – Sutherland: Handle inbound calls and perform a variety of duties related to A/R and collections including but not limited to reimbursement, cash and denial application of assigned third party accounts. Resolve patient accounts and accurately document the outcome of related call.

Technical Customer Care Specialist – Cox: Serves as a customer care agent for an assigned set of DMV states and processors. Responds to inquiries regarding state processing requirements and exception rules. Researches and troubleshoots exception requests, analyzes needs and Documents and reports on inquiries, status, and resolution.

Customer Service Representative (Remote) – Group O: You will assist customers through the redemption of rebates and rewards and resolve any questions and concerns that may arise. Group O provides an environment that is challenging, supportive, and appreciative.

Remote Customer Service Representative – Afni: As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home!

Claims Intake Processor I – Skygen: Enter data from insurance claims and/or authorization requests expediently and efficiently to meet client turnaround times. Navigate efficiently and effectively through the imaging software to retrieve claims and authorizations for data entry. NON PHONE WORK – DATA ENTRY

Customer Service (Debit Card) – Five Star Call Centers: Manage large amounts of inbound calls in a timely manner. Identify customers’ needs, clarify information, research and provide solutions and/or alternatives. Access company and client resources provided to accurately handle the call. Seize opportunities to upsell products when they arise.

Reimbursement Specialist – Smith & Nephew: The Reimbursement Specialist is responsible for verifying patient benefits for incoming insurance verification requests, responding to verification related inquiries, and reporting patient coverage based on payer coverage criteria and reimbursement information to the requesting healthcare provider.

Customer Support Specialist – Kaplan: Customer Support Specialists are the frontline voice to our students and clients. They provide a variety of service and support, including answering inbound calls, email and chat based communications, placing orders, and explaining and promoting our courses, products and services.

Technical Support Analyst – Coursedog: Respond to incoming customer inquiries (technical and functional) about Coursedog products. Deliver excellent customer service in order to resolve customer issues, questions, and concerns, build confidence and retain relationships. Work with Data and Product Engineers to resolve technical issues reported by customer.

Bilingual English/Spanish Customer Service Agent – Foundever: Fluidez en inglés y español (Fully Bilingual in English and Spanish). You want to drive customer satisfaction through voice, chat, and/or email communications. You have the ability to navigate through multiple systems. You are eager to advance their career with a reliable company.

Call Center Representatives – Ascensus: Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes.

Prior Authorization Specialist – Revenue Cycle Coding Strategies: Receive requests for prior authorizations and ensure that they are properly and closely monitored within company-set standards. Verify insurance eligibility and benefits via portal, phone, email or fax. Submit prior-authorization request and make timely follow up calls.

Customer Support Specialist – Kaplan: Serve as a resource for student and clients regarding core product lines, services, and compliance regulations. Understand product attributes and how they support student learning. Advise potential students of available learning options, provide guidance with purchasing decisions and up-sell products or services using a conversational approach.

Senior Customer Support Services Specialist – Trinet: The senior specialist serves as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources.

Team Leader, Customer Service – Kohler: This team member will lead the day to day activities for the Customer Service Operations (CSO) Team to ensure that orders are processed accurately and efficiently. The Team Leader will ensure that workload is balanced, act as the first point of escalation for customer related issues and ensure adequate coverage for all tasks across the team. This team member will also manage a small account base from order creation through to shipment.

Customer Engagement Specialist – GeneDx: Report laboratory results using established protocols. Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures. Identify research and resolve customer issues utilizing appropriate staff and resources to ensure client satisfaction. Problem solve. Place client supply orders.

Support Specialist, Contract (Remote) – Handshake: You will work closely with our Support Team to provide efficient and effective support and contribute to an overall seamless experience for users. You will help unblock our users, share trends and learnings with the Support Team, and continue to improve the customer experience and our team operations. As an advocate for our career centers, students, and employer users, you’ll improve the Handshake user experience and make an impact on our mission to democratize opportunity.

Intake Coordinator – Premera: Provides initial screening of potential complex case management referrals, including screening warm transfers from Customer Service and vendor referrals. Works with Case Managers to ensure potential case management referrals are appropriate for the program. Researches and provides clinical and complex resource information for case managers and engagement specialists to assist in the management of complex case management cases including maintaining community resource knowledge base.

Consumer Support Specialist I – Remote – TrueCar: Maintain required average Quality Assurance scores. Ensure issues are resolved timely and that unresolved issues are escalated to the appropriate team lead or contact. Document call activity in CRM as required. Receive and process consumer privacy requests.

Remote Healthcare Customer Service Representative (unlicensed) – Foundever: Excellent written and verbal communicator who likes to solve problems and connect with people via phone. Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism. Proficient and experienced PC skills with Microsoft Office, dual screens, and toggling between multiple systems (6 months or more of computer data entry experience).

Prayer Line Associate – Billy Graham Evangelistic Association: Answer incoming calls as they are recieved. Handle calls and constituents with dispatch, but balanced with tact and courtesy, and according to the procedures and policies set down by the department. Prompty analyze requirements of the call or needs of the caller, and generate a prompt connection to the proper solution by listening, locating information, and answering questions. Analyze and appropriately respond to the spiritual needs of callers, praying with them, and leading them to Christ when necessary.

Test Scorer – Pearson: Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide. Successfully internalizes training and customer scoring guide. May be required to pass qualifying test before scoring. Must be able to put aside personal biases and apply scoring guide according to customer requirements.

Work From Home Reservation Sales Representative – Enterprise: Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations.

Inside Sales Representative – GoDaddy: Field inbound calls and exhibit the behaviors of WOW throughout the entire interaction. Provide consultation to customers regarding new products and services that will help their businesses succeed. Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.