Enrollment Specialist I- Government Enrollment – UPMC: The Enrollment Specialist will be responsible for the creation and maintenance of eligibility in the transactional system, responding to both internal and external customer inquiries, and resolving issues to meet or exceed service requirements. To successfully perform the role, an Enrollment Specialist must have a comprehensive understanding of enrollment regulations and complete all duties with strict regard to policies and procedures.

Customer Service Agent – Uhaul: In this role you will take incoming calls from customers resolving customer concerns as well as assist with product knowledge, reservation and rental assistance. We may need to work hand in hand with other team members to craft an acceptable solution for the customer’s concern. Customer Service agents are also expected to assist customers with product suggestions, as well as offer additional products and services to existing customers.

Support and Training Representative – Jonas: The Customer Support and Training Representative will be responsible for training new and existing users on EZFacility’s sports and fitness business management software, as well as, assisting users via telephone, email and WebEx sessions to troubleshoot technical issues.

Telemarketing Representative I – Metlife: Manage inbound email, chat and phone inquiries from pet parents for the purpose of selling pet insurance policies. Manage time and other resources to ensure sales goals are met consistently. Handle all interactions promptly and effectively to minimize wait times.

Remote Customer Support Agent – Sykes/Sitel: Handle inbound service calls. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications. Multitask and navigate through multiple systems.

Customer Experience Associate – Service King: Six months of customer service experience, contact center experience preferred. Team-focused, professional demeanor, and strong work ethic. Clear, distinct oral and written communication skills. Excellent data entry, typing and computer navigation skills.

New Patient Experience Representative – Cancer Treatment Centers of America: The New Patient Experience Rep is the point-of-contact for prospective patient, caregiver and physician referral phone calls and chats. Their role is to actively listen and seek to understand caller/chatter needs, translate those needs into specific possibilities of care, speak confidently and accurately to our hospital’s key differentiators, provide lead management follow up and schedule appointments.

Call Center Representative (Retirement Solutions) – SS&C: As an Investor Services Representative with in the Retirement Solutions team, you will be providing excellent customer service to callers within an inbound contact center. Our Retirement Solutions group services clients within the retail retirement services space and/or government & municipality space. In this role you will service as a primary point of contact for participants and investors; responding to inquiries, processing transactions and supporting growth in retirement security.

Work at Home Computer Hardware Technical Support – Alorica: Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor when necessary and appropriate. Responds to requests for assistance and/or possible processing of credit card authorizations. $20 hr.

Remote Customer Resolution Specialist – First American: Researches and responds to escalated inquiries and complaints from customers, including standard requests for information, research, or other loan maintenance. Interacts with customers, including highly escalated, to provide acknowledgment and statuses of their inquiry. This will include inbound and outbound calls.

Team Leader – Short Term Disability – New York Life: Team Leader is responsible for managing a team of 12 -15 Claim Managers whose key duties include managing disability claims anddelivering excellent customer service to our clients and customers. The Team Leader ensures that organizational goals are beingmet, their staff is delivering service at the highest level and their team is running at peak efficiency.

Financial Clearance Team Member 1 – Sutter Health: Serves as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact by demonstrating knowledge of Sutter’s Health system and service offerings.

Customer Escalation Specialist – Staples: As a Customer Escalations Specialist, your focus is to support and manage escalations for print customers in stores or managed by Inside Sales team. You will serve as an advocate for customer needs and maintain relationships between departments. This includes resolving post-sales customer issues via phone and electronic means. As a primary point of contact for our stores and customers, you are responsible for facilitating customer service relationships and providing advice and assistance on customer situations and escalated issues.

Eligibility Specialist 1 – Savista: Handle high volume of inbound/outbound calls for customers that need to be screened financially and medically for Financial assistance.

Customer Service Representative – WPS Health Solutions: Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems. Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries.

Associate Tech Support Agent – Liberty Mutual: Act as a point of contact for resolution of technology-related issues for customers. Interact with customers and co-workers to diagnose and resolve problems and document customer requests in call tracking system. Troubleshoot, analyze, resolve, track, escalate and accurately document basic software, hardware and simple technical problems.

Customer Service Representative – CVS Health: This position handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.

Remote Customer Service Rep – First Transit: The Remote Customer Service Representative handles incoming calls, schedules transportation to medical appointments, answers questions, and provides assistance to health plan Enrollees.

Customer Support Rep L1 – INCHARGE: Review, sort and process correspondence received from clients and creditors into the scanning system. Process correspondence in scanning system and categorize to appropriate workgroups. Research and process proposals with no responses. Assist with inbound creditor calls and generate outbound calls to clients.

Central Medical Record Technician – United Health Group: Perform outreach to provider offices, clinics, and hospitals to obtain medical records to help support market activities related to patient care, quality, and risk adjustment. Access remote Electronic Health Records systems to obtain patient records while adhering to HIPAA regulations and external system rules.

Remote – Patient Experience Associate – CareCentrix: Collect, interpret, verify, and accurately enter data from referral sources and completed paperwork to process orders. Work closely with health plans/payers and maintain strong business relationships. Ensure the patient qualifies for the type and quantity of product(s) ordered based upon the patient’s insurance and/or contract guidelines. Obtain insurance authorization when necessary.

W@H Tech support – Sitel: Technical troubleshooting skill/Tech knowledge base.  Sales Experience. Effective verbal and written communication skills. Exceptional customer service background.

Remote Fraud Support Call Center Representative – Jack Henry: Answering inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions, assisting those cardholders according to policy and referring them to their financial institution when necessary.

Remote Customer Service Representative – DISH: As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.

Work at Home Customer Service or Sales or Technical Support Advisor – Concentrix:  Handle customers via inbound calls, outbound calls, or through the internet. Assist customers using a call flow guide to answer questions and solve problems. Track, document, and retrieve information in databases. Base Wage: $15.00 per hour, however it may be higher based on position.

Returned Mail Service Processor Retirement Team – Lincoln Financial: You will be reviewing various admin systems to determine if an new address can be located. You will need to be able to effectively navigate multiple systems at one time to research/ resolve requests. You will be focusing on Key Performance Indicators on a daily basis to ensure success for this role. These include but not limited to schedule adherence, desktop processing analytics and idle time.

Remote Customer Service Collections – ADT: Respond to customer questions, resolve issues, and utilize the dispute management system to log. Initiate outbound calls to correct credit card payment errors. Determine appropriate account number to post unidentified payments. Answer and resolve general billing questions or issues. Distribute service or other related issues that are causing payment to be withheld.

Senior Customer Experience Specialist (Remote) – Clutter: Sr. Customer Experience Specialists are responsible for the customer’s journey and will manage sensitive and complex issues with poise and professionalism. We are looking for resilient problem-solvers to join this fast-paced, collaborative team that operates in a B2C call center environment.

Customer Service Representative Sales (WFH – Work From Home) – At&T: You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers. You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.

Customer Service Chat Agent – Services Support Group: Reply to chats by helping customers with billing, technical and service questions. Address customer issues and resolve them in a timely and efficient manner.

Data Entry Clerk – Luzon Technologies: Proven experience as data entry clerk. Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.). Working knowledge of office equipment and computer hardware and peripheral devices.

Command Center Agent – Medical Transportation Management: The Command Center Agent will approve and coordinate travel in accordance with contract requirements and internal prior authorization requirements. $18 per hour.

Customer Service Rep I –  Arkansas Blue Cross: The Customer Service Representative (CSR) ensures the final resolution of each customer inquiry in a timely and courteous manner while documenting detailed information relevant to the contact. Resolution may require system research and/or contacting experts in other areas of the company.

Customer Service Rep I – Premier Inc: The CSR answers telephone calls from employees and their dependents, hospital and physician providers and employer representatives. They explain in detail all assigned client’s group health plan benefits including but not limited to specific plan benefits administered by HDP, eligibility and network related questions.

Customer Support Services Specialist – TriNet: Take action on incoming clients and WSEs benefit inquiries related to Medical, Dental, Vision, Supplemental, enrollment, eligibility, administration, payroll deduction, Flexible Compensation, Health Saving Account, Retirement & COBRA. Respond to and/or contact client or WSE as required to resolve health benefit related inquiries, issues, or escalations.

Bilingual Disaster Relief Agent (Spanish/English) – Direct Interactions: If you are selected for this role, you would be accepting incoming calls from those that may be in distress from being affected by a natural disaster such as a hurricane, a flood, a tornado and so on. Most callers are in need of some type of immediate assistance so it would be your role to accept the call and exercise your listening skills, show empathy and compassion no matter what the situation may be and get them the help they are requesting and/or need. $15.50 per hour (bilingual agent).

Customer Service Associate (Inbound) – Truepill: You’ll assist with reviewing problem orders that have been escalated by customers to devise a better solution. You’ll be interacting with patient inquiries on prescription claims, status of order, shipping location. You’re able to maintain a positive, empathetic and professional attitude toward customers at all times. You’ll be responding to telephone calls from customers/insurance/patients etc, routing them, if needed, to the appropriate department.

IT Computer Operator Support I – Part Time– Ventra Health: The IT Computer Operator I – Part Time 20 hours is responsible for daily file transfers through the Front End to include Patient Logs, Patient Demographics, and Patient Charts. Operator will also be responsible for executing the daily print functions.

Customer Service Technical Support Assistant – Pearson: Role consists of the following: 35% email support, 20% student services phone support, 20% paper-based testing coordination, 15% projects, 9% meetings, 1% office work. Strong written and verbal communication skills in order to email and speak effectively with students, jurisdictional administrators, educators, vendors and internal teams.

Tech Support – IT Helpdesk – ISPN: ISPN is a 24/7 Technical Support Helpdesk that provides phone assistance for people needing help with their ‘tech’ devices, everything from getting them connected to the internet, to testing speeds, setting up email, and overall making sure things work! $13.50-15 Hour with a 3mo pay increase!

Customer Service Representative – Symetra: Answer incoming phone calls from agents and customers. Assist with a variety of inquiries, including status on pending new business applications and pending in-force transactions. Help with specific in-force policy questions, product information, current rates, and service issue resolution.

Remote Mid Level Collector – Hilton Grand Vacations: As a Mid Level Collector, you will be responsible for servicing/collecting, via phone and mail, any current or past due mortgage and/or maintenance accounts. This position will primarily emphasize the handling/collecting of the 60+ day’s delinquent accounts. This position also assists owners with the general understanding of the terms and conditions related to their ownership and contract(s).

Customer Service Representative – Progressive: Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products. $19.50 or $21.00 per hour depending on the role you are selected for.

Chat Sales Agent – Wayfair: You communicate with our customers via digital chat software demonstrating excellent written communication. You use your expertise, and passion for selling to explore our products and influence customer’s confidence to buy from Wayfair. You meet or exceed all targets for revenue, close rate, customer satisfaction, Quality Assurance, and more. Compensation: $15.50/hour + Monthly Bonus

Elite Customer Care Specialist – Young Living: Provide overall, day-to-day business support for Brand Partners via phone, email, chat/SMS, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience. Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate.

Clinician Support Agent – Included Health: Responsible for call queue needs, emails, and live chats from members & clinicians regarding scheduling, prescriptions and other health care coordination needs. Provide support to clinician staff to ensure patients obtain the appropriate care in a timely manner.

Admissions Counselor – Enrollment Builders: The Admissions Counselor serves as a critical point of contact representing our university and college partnerships to prospective students. You will follow the approved contact center call strategy, including being responsible for multiple attempts to reach students by phone, email, chat, and text message. You will assist them through the admissions process and conduct in-depth conversations during formal admissions interviews.

Customer Service Representative – Phone Burner: Answer inbound calls, emails, chats, and take required actions to assist the customers. Anticipate customers’ potential needs, and determine appropriate response. Provide comprehensive and accurate responses by consulting available resource material and information. Keep required reference materials up-to-date.

Customer Service Agent – VXI: As a Customer Care Support Agent, you’ll be the first point of contact our customers connect with for questions and concerns related to our products.

New Enrollment Specialist – Liberty University: Effectively handling incoming and outgoing phone communication with prospective students by utilizing cisco, dialer and other agent tools.
Converting prospective students from admission to registration and financial check-in by following a department call-flow and promoting the University’s degree programs.

Tier 2 CSR – Maximus: Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. – Respond effectively to all forms of inbound and outbound contacts. Process workflow documents, which include, income, identity, and other eligibility verification documents. Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

Customer Service Representative – Cognosante: Performing in-bound and outbound customer service support, via phone, email and/or chat. Respond to Customer inquiries within the set departmental staffing and time parameters. Follow established and documented policies and standard operating procedures, such as completing checklist, escalation request, and documenting account records.

Online Admissions Processor – Houston Baptist University: Processes applications for all incoming students. Responsible for data entry into student tracking system as well as updating and maintaining all student information in appropriate office/university databases (SCT Banner and Ellucian Recruiter CRM). Inputs and updates student information in order to carry out the communication flow to applicants in an accurate manner. Collects the necessary information for an admission decision to be made. Continuously reviews open files to facilitate their completion.

Data Support Specialist – Compassion: Maintain a personal relationship with Jesus Christ. Act as an advocate for children. Understand and advance Christ’s mandate to protect children. Take active steps to help protect against neglect, abuse, and exploitation of children. Review, update, and transfer sensitive Child Protection records to new case management system.  Manually update documents and data using Salesforce and Resolver. Use discretion when handling sensitive information. Hiring Range: $17.00 – $18.90

Cust Svc Support Rep– – Labcorp: Answer 80+ inbound calls per day from patients, doctor’s office and/or private insurance carriers. Initiate payment plans for patients for outstanding balances. Routinely utilize multiple resources to resolve patient inquiries while on the phone. Maintain performance goals. Ability to become proficient with processes after completing a structured training program.

Chat Advocate – OppFI: The Chat Advocate is responsible for communicating with customers via live chat and answering questions pertaining to the loan application process. Your day will consist of responding to general questions, assisting with troubleshooting the bank verification step, uploading emailed documents, and/or requesting additional documents as needed.

Remote Tier 1 Technical Support – KFORCE: Tier 1 Technical Support will be the first point of contact for basic to advanced IT incidents and requests. Engage other technical resources to resolve incidents. Follow established AIR processes and procedures and make suggestions to increase efficiency.

Healthcare Data Entry Specialist – Ashfield Engage: Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases.

Fraud Ops Analyst 2 – USBank: Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.

Call Center Associate I – IGT: Answer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information.  Communicate with internal departments to resolve customers issue by conferencing or transferring calls as appropriate. Properly diagnose and troubleshoot terminal equipment issues and take appropriate action. Demonstrate an ability to diffuse situations and escalate issues appropriately.

Client Support Specialist – LiveNation: This position delivers services to support the client’s day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. Responsibilities will also include training, sharing of best practices, and general operational support including installs and upgrades.

Work from Home Customer Service Representative – GroupO: Group O is looking for additional members to join our inbound call center family as a Customer Service Representative! You will assist customers and resolve any questions and concerns that may arise. Group O provides an environment that is challenging, supportive, and appreciative. You will play a vital role in supporting our customer programs in our call center. If you are tired of being seen as just a number and are ready to join a fun, friendly environment with opportunities for advancement- apply with Group O today!

Senior Remote Flood Customer Care Specialist – Assurant: Providing superior service to our customers by listening, analyzing problems, and resolving issues. Learning & utilizing systems used for tracking and gather information. Research client questions, assist with processing basic quotes and accurately interpret and communicate policies.

Work from Home – Travel Consultant -Travel & Lifestyle Services – American Express: Whether you’re a tenured travel professional or just starting your travel career; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role is for you. With an intensive paid training and coaching program, here’s your chance to become a highly skilled Travel Consultant. Salary Range: $20.00 to $26.25 hourly + bonus + benefits.

Care Review Processor – Data Entry Authorizations – Remote – Molina: Currently looking for healthcare administrative professionals with excellent computer skills, great attention to detail to multitask between database, talk with members on the phone, enter accurate data, and has at least one year of medical administrative experience. This is a fast-paced position. Pay Range: $13.55 – $26.42 an hour*

Patient Financial Service Specialist – CPSI: The Patient Financial Service Specialist will perform daily tasks including: verification of patient eligibility, benefits, and accumulations; ABN completion; verification if CPT codes require authorization, predetermination or PCP referral; refering single case agreements to the hospital CBO; creatingpatient estimates; updatingpatient demographics, and taking payments.

Customer Care Specialist – Foley Services: Responds to client needs in a timely and professional manner to deliver a positive customer service experience in each interaction. Build sustainable relationships and trust with customers through open and interactive communication. Provides accurate, valid, and complete responses, reports, and invoices by using the right methods/tools.

Customer Care I – Quest Diagnostics: Handle all customer inquiries regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service.

Healthcare Customer Service Representative – Teleperformance: Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and/or possible processing payments.

Associate, Seasonal Delivery Support –Veho: Manage work flows as assigned by lead on shift. Notify lead of any pressing / urgent issues needing attention or escalation. Identify and assess customers’ needs to achieve the highest level of satisfaction. Provide accurate, valid, and complete information by using the tools, techniques, and resources provided to you. $15 hr.

Call Center Quality Assurance Associate – National General : Search for and listen to call recordings from various departments (Medicare Sales, U65 Sales, AHCP Agency Services) on a daily basis. Listen to recorded voice signatures to confirm validity. Evaluate and score recorded calls based on various criteria (e.g., compliance, accuracy of information provided to the customer, accuracy of information entered on the application, professionalism, etc.).

Tuition Assistance Specialist – The University of Arizona Global Campus: Maintain all Tuition Assistance files for annual review purposes. Process Tuition Assistance Authorizations forms. Advise military students and help resolve payment problems. Work with all branches of the military to complete proper invoicing for tuition.

Website Technical Support Representative, Customer Care  – Lincoln Financial: As a Website Technical Support Representative, you will be responsible for resolving inbound calls from insureds, group administrators, brokers, sales representatives, etc. centered around registration and delegation for web access. You will also assist with member calls to assist with accessing their web portal, reset their password and submit claims. In this role you will have a goal of single call resolution and assist with troubleshooting and technical support as needed. Pay Range: $14.90 – $22.36 

Call Center Support Rep – CDK Global: Appointment setting for automotive dealerships nationwide. Hourly rate range: $12.00 – $14.00 plus the opportunity to earn extra in performance-based bonuses. Flexible schedules available. Medical, dental, and vision benefits will be effective on the first day of employment.

Customer Support Associate – Notarize: Perform chat, email, and phone-based customer support. Maintain a positive, empathetic, and professional attitude toward customers at all times. Resolve product or service questions and technical issues by asking clarifying questions; determining the root cause; selecting and explaining the best solution.

Survey Interviewer-REMOTE – ICF: Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.