Customer Service and Sales Representative – TTEC: Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs.

Home Claims Adjuster-Remote – American Auto Shield: Review claims for proper diagnosis and determine appropriate coverage. Claims handling, including gathering of labor time and cost, parts costs, enter information into system, set-up claim in system with notes, reasons for approval/denial; monitor claims through completion.

Financial Advisors – Primerica: Help families earn more income, become properly protected, debt free and financially independent. Choose how much or how little to work.

Customer Service Representative – Vertos Medical: Interact with customers such as physicians, hospitals, and purchasing departments to provide and process information in response to inquiries, concerns, and requests about products and services.

Customer Service Specialist – Allstate: Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner.
• Resolves complex issues using judgement, decision making, de-escalation and problem solving.

Data Entry Specialist – Intellectual Ventures: Review and edit recipes automatically captured by our data extraction tools to make sure recipe data is correctly and fully stored in the database. Assist in extracting additional online recipes and converting them into different file formats as needed.

Customer Service Support Rep – Labcorp: Answering the phone and working correspondence.

Customer Support Coordinator – New Classrooms: Troubleshoot customer reported issues without the aid of additional team members, when possible, and escalate issues to manager when necessary. Communicate with internal teams to resolve issues. Collect and organize customer feedback to inform product improvement.

RCM Specialist Authorization – Help at Home: Obtain authorizations from payers and upload to the applicable document repository. Identify authorization issues and contact payer representatives to correct as needed.

Accounts Receivable Specialist – Restaurant365: Negotiate with customers on past due amounts and create and enforce approved payment plans. Assist with collections process and ensure that any increase in A/R balance is investigated properly.

Member Enrollment Coordinator – PrudentRx, LLC: The Member Enrollment Coordinator (MEC) will work in a fast-paced Call Center atmosphere receiving inbound calls and making outbound calls. In this position, you will assist members with copay assistance enrollment, case questions, requests, and concerns.

Financial Advisors – Primerica: Help families earn more income, become properly protected, debt free and financially independent. Choose how much or how little to work.

Customer Support Associate – Mainstreet: Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary. Perform outstanding customer service while maintaining confidential information.

Virtual Concierge Representative – Ashfield Engage: The Virtual Concierge Representative is responsible for educating HCP offices around the process for the benefit and coverage validation process required for Inogen device delivery. You will interact with HCPs, including nurses and insurance specialists, managed care organizations (Medicare).

Professional Relations Assistant – Delta Dental: Creates and maintains records of all providers information in electronic database files including credentialing documentation, network status, contracts, license, and certification expirations, filed fees and contact updates for all networks.

Customer Service Representative – Cornerstone Building Brands: Receive detailed order information via fax, phone EDI, etc. from customers and Territory Sales Managers and process through computer system. Orders that are unable to be automatically entered by the document imaging system will be entered into order entry system (i.e.- JD Edwards).

Customer Service Professional – wrrk: Confidence and proven ability to provide customer support via phone, email, and chat platforms

Eligibility Specialist – Welbe Health: Assist prospective and enrolled participants in applying for benefits and resolving any eligibility issues with SSI, Medi-Cal and Medicare. Develop positive relationships with County Medi-Cal and Social Security Administration staff, CMS and the Department of Health Care Services staff and work proactively and collaboratively to resolve eligibility challenges.

Remote Bilingual (Spanish) Customer Support Associate – Bread Financial: Field inbound customer calls and emails, resolving customer requests with expediency and quality
Navigate customers through using the product, identifying and troubleshooting technical issues that surface.

Call Center Team Lead – Qualfon: Supervises, motivates, and tracks sales team’s performance, productivity, and schedule adherence to drive quality results. Serves as first point of escalation for sales team on sales process and technical issues in a remote environment; coaches team on how to efficiently resolve any issues.

Virtual Receptionist – SmithA.I.: Answer calls and/or web chats for a variety of different businesses and professionals. Take messages, screen new clients, book appointments, collect payments, and transfer calls. Understand caller needs and provide business information.

Customer Service Representative – Everise: Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously.

Blog Author – Elegant Themes: Blog Authors are in charge of creating a multi-media production that includes blog copy, image assets, video assets, audio assets, etc. All of which come together into a final blog post and accompanying campaign of supporting micro-content (such as social media posts, emails, and paid ads).

Customer Service Specialist – Direct Interactions: Process unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations.

Data Entry Specialist – NorthAmerican Bancard: Receive and prepare new merchant account applications for underwriting review. Organize submitted paperwork for review in a physical file and organize submitted paperwork for review in an electronic file.

Case Manager (Work from Home- USA) – Transamerica: Work with assigned advisors to process and monitor new business submissions, answer post-sale questions, and manage issues through to resolution.

Customer Lending Representative – Loandepot: Handle 200-300 calls per day on an outbound dialer. Provide excellent customer service to prospective customers and builds rapport quickly. Verify information submitted by the consumer through an online inquiry.

Provider Enrollment Associate – MedMetrix: Meets with providers to explain process and sign applications. Collects, updates, maintains necessary provider information and documentation and verifies the information where possible.

Lead Customer Service Rep – CBRE: The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve second level complaints. Responds to customer inquires and concerns.

Client Service Representative I – Quest Diagnostics: Use proper telephone etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously. Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately. Complete all required documentation associated with the handling of calls and maintain complete and accurate records.

Customer Support Specialist (Tier 1) – Ludus: Help customers through live chat, phone, and email.  Improve the knowledge base and creating support videos, along with coming up with your own ideas to improve the customer experience.

RCM Specialist Authorization & Eligibility ( Remote) – Help at Home: This position performs general data entry & keying tasks for the Revenue Cycle Management Department’s authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems.

Customer Service (Chat) – 1 800 contacts – Answer 2-3 incoming chats using LiveEngage, (LivePerson) platform. Reply to incoming emails and mms from customers. Consult customers on the best value for their contact lens purchase.

Customer Service Remote – Copart: Receive and process payments. Update lot (vehicle) notes in the system. Answer multi-line telephone in a professional manner.

Customer Experience (CX) Specialist – Team Snap: Delivering a “WOW” customer experience through slack, email, chat, and phone, to internal and external customers. Taking ownership of customer issues to discover root causes, solve their problems, and provide feedback to your manager on product and policy gaps.

Temporary Outbound Customer Care Specialist – The American Heart Association: Make routine outbound calls to thank donors, welcome volunteers, assist with events such as Heart Walk, youth activities or advocacy issues. Establish an ongoing support relationship and educate volunteers on aspects of fundraising.

Remote Part Time Customer Service Representative – Conduent: Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services.

Telesales Supervisor – Broadpath: Set priorities for the team to ensure task completion and performance goals such as sales quota’s, quality, adherence, service level and average handling times are met. Ensures compliance to policies, procedures, and state and federal regulations. Monitor performance and provide coaching and feedback to team members. Assists the team with escalated calls as needed.

Patient Access Rep – City of Hope: The Patient Access Rep is responsible for determining patient financial clearance decisions for complex and specialized cases, referrals, and service lines.

Virtual Call Center Agent – ACD Direct: ACD is seeking driven, energetic, and experienced customer service professionals. We contract with independent call agents providing their skills, expertise, and services to our diverse client base. ACD offers enrollment discounts for active duty military and veterans.

Customer Experience Specialist – Metlife: The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. He or she will work to improve customer retention by problem solving, educating, and providing a WOW! experience for their customer.

Customer Success Specialist – Raisley: You’ll be responsible for working closely with customers over our email/chat support channels. On any single day you will be helping a charity set up a campaign, troubleshooting an issue you’ve found, tweaking the design of a page in CSS, or writing clear and helpful documentation for our customers to find and use.

Part Time Remote Customer Service Rep – Emergency Roadside Service – AAA: Responds to member/customer requests for emergency road service in a call center environment.

Customer Service Representative Trainee – Progressive: Supporting and building trust with our policy customers, you’ll service their unique needs while also offering additional products. We’ve got you covered on the training—which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development.

Data Clerk – K2: As a Data Support Specialist, you will play a critical role in maintaining and improving our organization’s records and data quality. Your responsibilities will include, Performing web-based research and data mining to gather information. Entering data accurately into Microsoft Excel and Salesforce CRM.

Data Entry Analyst – CrowdStrike: Manually create customer facing reports using Microsoft Excel based on a template for up to 75% of their week. Ensure accuracy and completeness of data. Identify and resolve data discrepancies.

Pharmacy Operations Specialist –

Customer Service Representative – CVS: Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e., assistance with member self-service tools, Consultation Opportunities – Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc.).

Customer Service Representative – Cornerstone Building Brands: Receive detailed order information via fax, phone EDI, etc. from customers and Territory Sales Managers and process through computer system. Orders that are unable to be automatically entered by the document imaging system will be entered into order entry system (i.e.- JD Edwards).

Student Accounts Collections Specialist – Bryan University: Identify and monitor past-due accounts. Initiate student contact via phone, email, or text to set-up payment arrangements. Provide customer service to students regarding their accounts. Responsible for running reports in multiple systems.

Customer Support Services Specialist – Trinet: Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing.

Chat Sales Agent- Work from Home  – Wayfair: You communicate with our customers via digital chat software demonstrating excellent written communication. You use your expertise, and passion for selling to explore our products and influence customer’s confidence to buy from Wayfair. You meet or exceed all targets for revenue, close rate, customer satisfaction, Quality Assurance, and more.

Customer Support Specialist – Roadie: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information.

Insurance Verification Specialist – GlobeLife: The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Online Chat Advisor – Devry University: Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.  Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central).

Customer Support (Parking App) – Five Star Call Centers: In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through multiple communication channels such as phone, email and/or chat. Skillfully change from one task to another without loss of efficiency or composure.

Customer Success Associate – Glowforge: You’re going to learn our hardware, software, firmware, materials, and designs inside and out and use this knowledge to troubleshoot and resolve customer challenges – in the app, with the mechanics of their printer, and the designs and materials they’re using.

Help Desk Specialist – Spry: The Help Desk Specialist analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. This individual resolves computer software and hardware problems of users and acts as a contact for users having problems using computer software, hardware, and operating systems.

Phone Agent – Verafast: Your core responsibilities will include making outbound calls/receiving inbound calls across various types of campaigns

Call Center Blood Scheduler (Work from home) – American Red Cross: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.

Customer Service Advocate (Representative) – Cigna: Update conversion requests and provide shipment status to members. Facilitate transition of requested medications to home delivery. Advocate for the member patient by placing phone calls, fax or other means to physician’s office to obtain prescriptions and forward to pharmacy for fulfillment.

Telephone Survey Interviewer – Work From Home – Nichols Research: Place outbound calls through our VOIP telephone software. Explain the study’s purpose, answer questions, address concerns. Read the computer-based scripted questions clearly and verbatim.

Client Service Representative – NVA: Provide concise, friendly service for multiple veterinary hospitals. Effective communication (written and verbal) with strong closing skills. Communicate with clients in regards to difficult scenarios. Educate clients on animal wellness.

Insurance Specialist –  Ascension at Home: Completes insurance verification on all new and existing patients and follow-up appropriately for authorization. Contacts insurance carriers to obtain benefit coverage for ordered services, policy limitations, authorization/notification, and pre-certifications for patients.

Patient Services Rep I – Savista: Interviews patients and/or family members as needed to secure information concerning insurance coverage, eligibility, and qualification for various financial programs. Coordinates and performs verification of insurance benefits by contacting insurance provider and determining eligibility of coverage and communicates status of verification/authorization process with appropriate team members in a timely and efficient manner.

Service Desk Analyst I, II, III (Remote) – National General: Troubleshoot and resolve tickets within SLAs related to operations and end-user requests. Comply with standard processes and procedures documentation. Maintain strong customer service focus to successfully interact with end-users and peer teams. Interact closely with customers to understand their needs and / or requirements.

Customer Support Coordinator – Jabra Hearing: Act as a first touchpoint for our customers, answering inbound questions and inquiries via phone, live chat, SMS, and email
Assist customers by processing administrative requests, such as ordering additional supplies, creating and uploading documents, and more.

Sales Support Specialist II – CableOne: You will use your learned expertise of the Hargray products to assist our customers throughout the day to deliver on our promise of being helpful, personal, proactive, and committed by helping them choose which internet, phone, or video package best suits their needs.