Domestic Scheduling Coordinator  – Planet Depos: Promptly responds to client questions and service requests via email and/or phone. Monitors Scheduling email folder throughout shift.
Reserves conference rooms and meeting locations for clients. Works with the Calendar department to assign resources for legal proceedings. Enters data into legal support software (Reporter Base) with high accuracy.

Donor Services Representative – World Vision: Keep Christ central in our individual and corporate lives. Attend and participate in the leadership of devotions, weekly Chapel services, and regular prayer. Under supervision, answer inbound calls and make outbound calls, to current and potential donors in response to all media presentations and World Vision products and services. Answer incoming calls using an Automated Call Distribution system utilizing a standard script for guidance. Recognize and respond to up-sell opportunities and actively cross-sell other World Vision programs when appropriate. Learn to research and effectively respond to inquiries utilizing a variety of resource materials and methods.

Collection Specialist – Navient: Locate and communicate with debtors via phone and written notices to obtain repayment in full or to establish acceptable payment arrangements. Resolve issues of a non-routine nature as necessary. Perform skip tracing and contract observance functions to ensure compliance of all company, client, federal and state regulations.

Spanish Bilingual Customer Service Associate Michigan Remote – Farmers Insurance: Responds to inbound telephone inquiries in a Claims Contact Center. Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process. May authorize services such as road side assistance and rental cars.

Customer Care Rep – Work From Home – TransAmerica: Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA’s and 403(b) investments. Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed. Locate/research information using multiple systems/technologies. Coordinate with cross-functional departments to obtain and/or provide necessary information to resolve issues.

Customer Care Representative – Minnesota Bank & Trust: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels.  Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area. Accurately processes orders, forms, applications, and requests submitted within SLA timeframe. Completes customer contact logs.

Call Center Representative – Progressive: Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products.

Customer Service Representative – Marriott: . Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue.

Customer Service Center Representative – Jll: Primary responsibility is to provide customer service to all callers, enter the required work order and dispatch to the service provider. Required to maintain an “online” presence during work schedule, specifically be logged into the call center phone system during clocked-in working hours (ie: the call center phone system acts as the shift time card for all staff). Answers all incoming calls and performs appropriate functions as needed; verifies and updates call center documents.

Billing Customer Support Specialist – Formstack: Be the primary point-person for incoming billing support requests via email and support. Perform daily billing tasks including preparation of refunds/credits, issuing invoices, processing of customer account changes, responding to customer billing inquiries, and assisting customers in updating billing information. Communicate complexities in a clear, concise way that is easy for customers to understand. Work in a fast-paced environment and meet/exceed our set customer inbound ticket quotas.

Customer Service Specialist – Zoetis: Process customer orders and requests with accuracy and efficiency in SAP, Service Cloud, and/or LIS. Field customer billing inquiries and payment requests. Facilitate customer disputes by initiating credits and debits. Educate customers on Zoetis service and program offerings, following up with additional information when necessary.

Member Services Representative – Virgin Pulse: The role of Member Services Representative is primarily responsible for providing attentive customer services to Virgin Pulse’s clients. This role manages both incoming calls from clients regarding a variety of requests and assists members with technical issues related to the website or products.

Customer Service Representative – Cooper Surgical: Provides customer service to internal & external customers in a front-line call center service environment. Transacts customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities.

Data Entry & Validation Associate – Communication Technology: Create coax and fiber optic cable testing matrices from scope of work documents in conjunction with RF design files CDs, or both. Use of proprietary software to open and analyze files generated in the field by test equipment. Understanding of Return Loss, Insertion Loss and Distance to Fault measurements. Comparison and validation of the measurements versus contractual KPI’s in a given project scope document.

Benefits Verification Specialist – Amerisource Bergen: Reviews all patient insurance information needed to complete the benefit verification process. Triages cases with missing information to appropriate program associate. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.  Identifies any restrictions and details on how to expedite patient access.

Overnight Customer Support Specialist – Trupanion: Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote call center environment. Passion to assist members, curiosity to ask probing questions, and ability to problem solve and think of creative solutions to assist the member.

Temporary Customer Success Associate – Jane: Resolve customer complaints in a prompt and proficient manner. Assist customers with order, account and billing questions via email, chat, text support and phone support. Represent Jane positively and professionally- Customer Support is the internal voice of Jane.

Support and Training Representative – Jonas Software: The ideal candidate will focus on onboarding and training new EZSignUp accounts and supporting existing accounts. When they are not training or supporting the EZSignUp product, their focus will shift to general EZFacility support inquiries.

Insurance Verification Coordinator – LifeStance Health: Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information. -Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to therapy, medication services, telehealth, etc. Re-verify existing patient insurance coverage and determine if an insurance benefit plan considers selected products appropriate based on patient need.

Intervention Specialist – Imagine Learning: The Interventionist provides targeted and intensive supports to students across Imagine Learning Tier 2 Targeted Support customers. The interventionist develops content with an understanding of instructional best practices for the identification and implementation of intensive student support. The interventionist works collaboratively and cross-functionally with Synchronous Educational Services teams with the goal of helping students who have diverse needs, grow in, and demonstrate identified competencies.

Billing Support Specialist (Remote) – Brightree: Answer billing and accounts receivable related questions regarding the use of MatrixCare Home Health, and Hospice (HH) solution in a friendly, effective, and efficient manner. Diagnose and resolve basic and complex customer billing and accounts receivable questions or problems over the telephone or through electronic communication.

Underwriting Assistant – EMC: Collects, reviews, and enters rating information into the system to provide quotes to underwriters for complex new business, endorsements, renewals, cancellations and reinstatements. Contacts agents and follows up for missing information. Reviews and processes endorsements. Develops relationships with agents to promote new accounts. Participates in writing new business for basic accounts.

Patient Support Specialist – Americollect: Provides daily phone coverage to place and/or receive phone calls to/from patients of AmeriEBO’s clients to assist in obtaining relevant information, scheduling appropriate services, and providing education. Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in clients healthcare system and referring to other departments as appropriate. Educates patients to improve their financial well-being. Engages in active listening with callers, confirming or clarifying information, and diffusing upset patients as needed.

Dispute Resolution Analyst – TMF: Coordinates the delivery of re-determination files/dispute resolution documents and reconsideration/dispute resolution decisions from and to the external entities. Builds a reconsideration/dispute resolution case file from evidence submitted and received and analyzes each case to ensure it meets the requirements for a valid reconsideration/dispute resolution request as mandated by Centers for Medicare and Medicaid Services (CMS) or other customer entities. Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories, validity of appeal/dispute resolution request, and dispute resolution settlement documentation.

Travel Advisor II – JP Morgan Chase: Complete travel reservations from their initial request to completion. Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances. Excellent phone and customer service skill.

Remote Data Entry Clerk – Keystone Technologies: The Data Entry Clerk would interact directly with the Planning Manager. This position assists the Planning team with entering Purchase and Transfer orders into the ERP system, organizing Excel spreadsheets and other miscellaneous administrative duties. This would be a Part-Time, temporary assignment as we are looking for an individual who is able to dedicate less than 30 hours per week to this role.

Technical Assistant – Liberty Mutual: Thoroughly reviews pertinent records and contacts appropriate parties, determines Social Security Disability Insurance status and Medicare eligibility for employees with workers compensation claims as assigned. Secures authorizations and or makes recommendations for appropriate follow-up or referral, following established procedures.

Data Entry Clerk – United Health Group: Reviews encounter data forms for accuracy of CPT and ICD-10 codes, required modifiers, and other encounter data. Prints insurance claim forms

Provider Claims Customer Service – CVS Health: Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Provide excellent customer services for high volume in bound provider calls for the Claims Inquiry/Claims Research team. Extensive claims research on multiple platforms to assist providers with payment questions.

Administrative Assistant – North American Bancard: Assist in the day-to-day functions: answering phone, checking messages, fulfillment of marketing orders, inputting and maintaining sales agents in system, updating and welcoming sales agents as necessary, and sending new Agent welcome kits. Work independently on projects as assigned by Management.

Customer Service Support Rep – Labcorp: Act a liaison between LabCorp, the customer base and patients. Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet. Speak with customers in a courteous, friendly, and professional manner using protocol procedures. Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education and information as needed.

Senior Customer Care Specialist – Cox Enterprises:  Coach and guide team members who are consulting with consumers about advertising on ATC as a private seller, shopping for a car, or using our KBB Instant Cash Offer service. Handle customer escalations, including buyers, sellers, and fraud concerns.

Remote Customer Support Agent –Foundever: As a Remote Customer Service Agent for Foundever, you will provide support to customers right from the safety, comfort, and convenience of your own home. You’ll shine as a Remote Customer Service Agent assisting customers for a variety of clients. All our calls are inbound calls only- no cold calling.

Account Service Representative – US Bank: Establishes and maintains great working relationships with assigned business accounts, serving as the main day to day contact between program administrators or relationship managers. Answers, researches, and resolves operational problems experienced by the customer utilizing the Consultative Account Management approach with every client interaction.

Payment Processor – Remote:  Safe- Guard Products International: Processes, pays claims, and provides assistance to internal customers on vehicle maintenance products, particularly tire and wheel.

Customer Advocate -Benefits (Remote) – Paycor: Support customer interactions performing basic functions within the Perform application in a team setting in a contact center environment. Act as a front-line triage by taking ownership and troubleshooting the more time sensitive, urgent and less complex issues by developing solutions to customer questions. Support customers as an advocate by educating and counseling them on procedures to eventually enable self-sufficient system usage. Monitor the Perform system and proactively identify actions needed to correct issues as they arise.

Part Time Reconciliation Advocate – Orion: We are looking for someone wanting an entry level role within the financial industry! Do you love reconciling data across databases to make sure it’s correct? (Got to scrub data to clean it up!) Does problem solving and troubleshooting issues excite you and you thrive for a challenge? Is your attention to detail spot on by ensuring accuracy and timeliness of data? Do you like to explore options to improve processes and make suggestions on making things better?

Insurance Verification Specialist – Boston Medical: The Insurance Verification Specialist role is part of the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all referral, precertification, and/or authorization requirements as outlined in payer-specific guidelines and regulations. The role plays an important dual role by helping to coordinate patient access to care while maximizing hospital reimbursement.

Training Assistant – Care Access: -Assist with scheduling training sessions. Informing concerned parties about the training. Assist with sending out pre-course information to participants. Ensuring that the training material is up-to-date. Assisting the Learning Designer in creating training support materials.

Administrative Assistant – Mozilla: Understands the business priorities of your leaders to best leverage their time. Manages multiple dynamic senior leader calendars with the ability to anticipate issues and ensure successful meeting coordination. Schedules and maintains meetings, travel itineraries and related arrangements for assigned leaders. Supports special projects which may include team offsites, events, onboarding and culture/ team building programs.

Administrative Associate 2 – Stanford: Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.

Care Connector – AmeriHealth Caritas: The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company. The CC identifies members with Care Gaps/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.

Provider Support Specialist – Verisys: Take inbound calls in a fast-paced call center. Provide a professional and helpful attitude to all callers and quickly develop rapport with customers over the phone. Contact providers via outbound phone calls, faxes, and emails, as needed. Demonstrate strong telephone communication and etiquette skills.

Work at Home Customer Service & Sales Rep – Qualfon: Be energized and thrive in a fast paced, high energy, and fun environment. Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products. Follow up customer calls where necessary. Track your productivity. Maintain composure in escalated situations.

Customer Service (Music Lovers) – Five Star Call Centers: Music lovers keep reading! We’re hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.

Customer Service Agent – Lulus: Answer customer questions and assist them with order placement and site navigation through phone, chat, and email. Assist customers with making purchasing decisions. Resolve any customer issues in a timely, upbeat, and friendly manner. Manually place new orders. Field customer questions, concerns & problems. Maintain a thorough working knowledge of the company’s products and relay this information to customers. Develop rapport with customers.

Customer Service Agent – Accenture: Perform outbound calls to other health insurance carriers to verify private health insurance information. Collect policy information from health insurance carriers. Verify clients’ insurance information. Accurately enter insurance data into Third Party Liability (TPL) database. Verify health insurance policy information via health insurance carrier’s web portal. Maintain quality score of 98% or better.

Customer Tax Account Specialist I – OneSource Virtual: The Customer Tax Account Specialist I will serve as the primary tax customer contact and be a liaison between the tax department and the customer. You will collaborate with other internal tax groups to assist our customers and become an expert on the OSV tax systems and procedures.

Full Time Remote Client Service Specialist – Periscope: Provide administrative support to internal and external parties. Assist health plans/clients and therapists with coordination of Periscope services. Professional communication with health plans and therapists. Accurate documentation of communications within a record. Respond to and resolve administrative inquiries in a timely manner. Review and interpret medical documents and verify information.

Payment Posting Specialist – Change Healthcare: Posts payments, rejections and LOAs to accounts. Makes corrections to misapplied payments. Answers inquiries. Updates accounts. Reconciles postings on billing system against the bank transactions in clients’ accounts.

(Remote) Healthcare Call Center Representative – Western Growers: Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility and claims in a confidential, professional, and ethical manner. Analyze problems and provides information/solutions. Research and resolve aged Customer Service open calls within company standards.

US Rater –  (Non-phone Work): Telus International: We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone.

Data Specialist, Import – Restaurant365: Manage client data files. Configure, import, and crosswalk historical client data. Partner with Implementation and Customer Success Managers to ensure a smooth and complete project. Contribute to ongoing process documentation. Create macros and process improvements to drive efficiency.

Technical Customer Service Representative – Work from Home – Everise: Provide customers with excellent service and support using your training and technical skills. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services.  Ability to utilize and navigate multiple systems simultaneously. Be dependable and meet all attendance requirements. Resolve customer issues via one call resolution guidelines and/or escalated process.

FEP Contact Specialist – Florida Blue: Review members’ enrollment or claims history ensuring accuracy of billing and enrollment and application of deductible and member responsibility.
Utilize the Florida Blue Call Strategy to provide outstanding customer service and call resolution to our members; follow-up on issues to ensure resolution for customer.

Claims Customer Care Associate – Liberty Mutual Insurance: Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)

Payroll Coordinator – Absolute Softwares: Support the Payroll team in processing semi-monthly/monthly payroll, ensuring all deadlines are met, including preparing payroll input, and ensuring accuracy, authorization, and compliance. Support the Payroll team in reconciliation of all government remittances and year-end filings including T4, WCB, EHT, W2, ACA and 401K
Initiate payroll wire requests for payroll funding/taxes. Engage with employees to respond to their queries and external agencies on matters relating to payroll, in a timely manner.

Payroll Administrator – Association of Christian Schools: Manage multi-state payroll, taxes, registration, unemployment, and other associated matters. Confirm accuracy of timecard entries and process bi-monthly payroll accurately and on a timely basis, confirming all computing, withholding, and/or deductions associated with net pay have correctly processed. Complete payroll process by submitting uploads and deposits to vendors including health savings account and retirement plan; prepare bi-monthly payroll journal entry and reconciliation.

Credentialing Analyst – Valenz: Review credentialing files to ensure accuracy. Ensure all required verifications have been requested/made and updated correctly in VPoint’s system.
Verify third party elements, as needed. This includes, but not limited to, license, education and training, hospital, etc. as needed. Contact provider office to collect any missing information needed to complete credentialing or re-credentialing file.

Intake Coordinator – Amedisys: Serves as the first line of customer service for internal and external customers. Receives and documents patient referrals to home health services, ensuring compliance with applicable coverage criteria. Gathers appropriate information to assist the clinical team in scheduling an evaluation visit.

Customer Service Representative – Williams-Sonoma: Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

Payroll Specialist – Leidos: Run the day-to-day payroll functions in an efficient and timely manner under the supervision of Director. Understanding of Costpoint payroll and labor modules
Calculate, compile and submit accurate information and adjustments into the payroll processing software for assigned employee groups. Calculate miscellaneous pay components in compliance with federal, state, and/or local policies and tax guidelines.

Work at Home Customer Service Coordinator – Capital One: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively with peers, management and customers. Exercise good judgment and independent decision-making skills. Demonstrate exceptional listening, questioning, call control, and de-escalation techniques.

Virtual Concierge Representative – Ashfield Engage: Educating HCP offices around the process for coverage eligibility for POC therapy. Ensuring that the HCP office understands all required documentation i.e. EOBs, certificates of medical necessity. Communicating with HCP offices with a regular, deliberate cadence. Acting with a sense of urgency. Responding to questions from HCPs in a timely manner.

Reading Room Specialist – UPMC: Build trust by offering helpful information or solutions to real or potential conflicts/problems respectfully, avoiding blame. Manage difficult or emotional customer situations and responds promptly to customer needs. Prioritize and organize multiple duties in a constantly changing environment.

Bookkeeper / Office Assistant – Klen Space: Verifies accuracy of billing data, correcting any errors. Creates itemized statements, bills, invoices, and other necessary billing documents, which may require calculation of credit terms, shipping charges, discounts, and costs of goods. Records amounts due for items purchased or services rendered. Performs general bookkeeping work on a job costing basis which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered.

Reports Coordinator – American Specialty Health: Prepares weekly reports on call activity for each campaign for each recruiter. Posts weekly activity and archives history. Assists management in preparing monthly production reports for the Practitioner Contracting/Communications Incentive Program to track recruiter activity. Assists in ensuring data integrity by viewing report analysis prior to submission to Program Manager and/or Managers. Research, compile, analyze and report group adequacies on a per-client and global basis.

Customer Care Representative – HTLF: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area.

Customer Service Rep – Global Payments: Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases.

PIO Customer Service Trainee – Blue Cross Blue Shield: Receiving, investigating and resolving all customer inquiries timely and accurately. Handling customer service inquiries and problems via the telephone. Ensuring all customer communication is clearly documented. Interact through various channels such as Chat, Phone, E-mail and TEAMS. Educating caller to ensure resolution is achieved on first contact.

Eligibility Specialist – Avesis: Receive electronic files of member eligibility, review for discrepancies, and update Avesis systems files as applicable. Process eligibility files into company membership database using current industry standards relative to HIPAA and 834-type file transmissions.

Service Billing I Professional – Vivint: Review completed work orders for billing errors. Invoice customers for missed charges and fees. Send coaching for other departments for training purposes. Identify and report problems in the system to Manager. Protects organization’s value by keeping information confidential.

Anatomic Path Resolution Representative – Quest Diagnostics: Communicate with and educate clients in order to expedite patient results. Resolve problematic Histology and Cytology cases. Pull and monitor worklists and pending lists. Locate missing patient samples. Enter TIQ problems into the LIS.

Customer Support Coordinator – Connection: Validates hardware replacement tickets received for mobile devices (iPhones, iPads, Tablets & EMV card readers) through integration process that Includes capturing the serial number, device name and issue details, following the standard procedures before entering the data and placing the orders. Creates and manages tickets & orders within Connection’s ticketing & order processing system. Manages the asset management database by adding and modifying device serial numbers and names. Assists with managing escalated customer issues received through e-mails, inbound & outbound calls.

Bilingual Customer Service Rep – Cardinal Health: Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies. Ability to handle high call volumes day to day. Navigate multiple computer programs throughout the workday.

Licensed Health and Life Insurance Agent- Work from Home – Everise: License to sell healthcare insurance in your current state of residence. Strong detail orientation and excellent communication/listening skills. Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously.

Accounts Payable Associate II – Compassion Careers: As an Accounts Payable Associate at Compassion, you will be supporting a team of people by processing invoices and expenses on behalf of our global staff. With a growing employee base and new users of our expense and travel platform, this process and detail-oriented person will work with our OCR tool to process and manage all invoices.

Intake Specialist – AllOne Health: Remain actively logged into on-call telephone queues as assigned in order to fulfill duties. Use frontline customer service skills to generally determine the prevailing needs of clients and what they require from EAP services. Screen for safety issues, domestic violence (DV), substance abuse, and other high-risk considerations, and connects clients immediately to on-call counselors when needed.

Customer Support Associate – Fanatics: Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our consumers as a single point of contact to all customer inquiries regarding products, policies and services available. This role reports directly to the Customer Service Manager. This is a remote role working EST hours.

Customer Support Coordinator – Jabra Hearing: Act as a first touchpoint for our customers, answering inbound questions and inquiries via phone, live chat, SMS, and email. Assist customers by processing administrative requests, such as ordering additional supplies, creating and uploading documents, and more. Provide shipping and order statuses, and process order updates.

Product Specialist – OpenPhone: Be the first point of contact for prospects and customers evaluating OpenPhone. Quickly identify, qualify, and follow up on inbound leads (trial signups, demo requests, incoming chat) via phone, email, SMS, etc. You’ll interact with hundreds of folks every week. Become a product expert (and power user) of OpenPhone and its value proposition.

Client Experience Rep 1 – Unum: This role will provide highly responsive service to plan administrators, brokers and field partners working in close partnership with internal business partners to achieve common goals/objectives up to and including enhance broker relationships, influence persistency, and new business opportunities.