Remote Customer Service Representative – Conduent:  You will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients’ customers by utilizing your customer service experience,passion,and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.In this role you will not only be there to help customers with their account issues via telephone but also provide them with exceptional customer service.

Inside Sales, Supplies Telesales – Entry Level (REMOTE) – Pitney Bowes: This is SendTech’s entry-level Inside Sales, Telesales role. You will be on a high-volune call-dialer selling office, mailing, and shipping consumable supplies. Complete the one-week training and be knowledgeable in the most common Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies, and confidently navigate through the region’s internal website to provide customers with current pricing, promotions, and delivery information, in order to achieve 80% of target by the end of your first month.

Inbound Specialist (Remote) – Cinch Home Services: To provide customers, realtors, and affiliates with enrollment, renewal, and product information with the main purposes of selling products and services and retention of our customers. Accomplish duties by determining customer needs and effectively communicating and selling recommendations and solutions.

Senior Compliance Specialist – Ascension: Assists with the development and implementation of HIPAA and privacy policies, standards, and procedures. Develops and implements system-wide compliance training and education programs and initiatives related to privacy matters.

Healthcare Customer Service Expert – Carecentrix: As a Healthcare Customer Service Expert, you have the opportunity to be the first point of contact for patients needing home healthcare services. You will be responsible for receiving and responding to incoming calls from providers, referral sources and potential patients by collecting and entering clinical and demographic information into our CareCentrix portal. Typical phone calls range from interactions with customers who need basic information, to assisting those with more complex requests.

Customer Service Specialist – Apria: Handle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources. Receive and process order requests from referrals for durable medical equipment and healthcare services.

Fancy Hands – Making phone calls on behalf of people. Scheduling appointments (doctors, business, etc). Tracking down the best price for something. Finding hotels that meet certain criteria.
Data entry. More phone calls.

Customer Service Representative – Otter Products: Efficiently assist consumers through multiple contact channels (phone, email and chat) with a positive attitude and desire to help in a thorough manner.   Provide real-time product expertise to educate customers on technical knowledge of our products and to emphasize how our distinctive features benefit each consumer’s lifestyle.

Claims Clerk – National Remote – United Health Group: Provide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorize the appropriate payment or refers claims to investigators for further review. Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary. Analyze and identify trends and provide reports as necessary.

Customer Care Representative – Rocky Mountain Bank: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area.

Blog Author – Elegant Themes: Creating blog posts and supporting micro-content collaboratively with the rest of our content team, in alignment with our internal style guides and requirements. Helping with other content team projects as they come up–such as sales, special content marketing initiatives, or something similar.

Homebuying Specialist (Loan Origination) – Nights and Weekends (Remote) – Neighbors Bank: Homebuying Specialists have a primary focus of handling and calling customer leads, which will make up the majority of the day to day objectives for this role. Customer leads are provided to all employees and are hot/warm leads, so no cold calling is necessary. Being comfortable selling and making connections over the phone are crucial.

Virtual Customer Service Representative (Priority Bulk) – Comcast: Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Troubleshoots and resolves technical problems and other general account inquiries in a single customer interaction to create promoters and enhance the customer experience.

Contact Center Associate – Remote – Harbor Freight: Our Contact Center Associates provide an exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting, issue resolution, and general customer support. Our Contact Center Associates have excellent communication skills and a strong desire to serve customers. They thrive on problem solving, thinking outside the box, and issue resolution.

Customer Service Professional – Wrrk: You will help customers via email, chat and phone troubleshooting their problems and answering their questions, to ensure that each customer has the best experience possible.

Reimbursement Case Advocate – Smith Nephew: Acts as single point of contact and voice for all providers, patients and product / sales team. Serves as a patient advocate and enhances the collaborative relationship between, payer, provider and sales team.

Customer Care Specialist – Remote – Cardinal Health: Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.

Customer Care Representative – HTLF: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area.

Associate Client Support Representative (Remote) – Broadridge: Educate clients on product and program enhancements. Maintain and track communication with clients. Facilitate information flow to all relevant parties. Researching previous and current account activity to resolve issues or answer questions.

Online Chat Advisor – Devry University: Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.  Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central).

Remote Call Center Specialist – Walgreens: Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer concerns. Directs complex questions and problems to more senior staff level. Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints, comments and actions taken.

Payment Specialist – Onesource Virtual: Responsible for processing daily tax payments including California and Federal wires. Responsible for processing daily garnishment distributions. payments. Open tickets for daily payments to the Treasury department. Mail paper returns and checks.

Customer Service Representative – Work from Home:Teleperformance: Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and/or possible processing payments.

Medicaid Verification Agent – Accenture: EQUIPMENT PROVIDED. Perform Online Searches for new address information for Medicaid clients. Address Verification. Accurately enter information into database. Perform special research. Other duties as assigned.

Customer Success Advocate II – Work From Home – Lumen: Handle urgent customer concerns and escalate internally when necessary (i.e., Service Improvement Plans)
Partner with sales, delivery & support to ensure successful deployment of solutions and services including periodic first bill reviews and audits to minimize billing disputes.

HSN Customer Service Specialist Work at Home – HSN: Busy day handling a high volume of customer inquiries. Assist customers with questions while personalizing the experience for each caller. Calls may include confirming refunds, taking payments, placing orders, analyzing account data, etc.

Technical Customer Care Specialist II – Cox: Providing the first level of support, answering a high volume of calls and e-mails from customers. Exhibit excellent problem solving, analytical skills with the ability to implement a technical solution. Must have a strong dedication and display enthusiasm in providing excellent customer service.

Contact Centre Representative – Luluemon: Deliver world-class guest experience through all GEC channels (phone, live-chat, email, and text).  Resolve guest concerns and inquiries through connection and empathy. Be responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets. Be responsible for maintaining a high level of knowledge on lululemon policies, procedures, and product education. Multi-task and efficiently navigate through several programs, by placing orders, setting up returns, communicating programs, and troubleshooting to support our growing ecommerce business.

eCommerce Customer Solutions Representative – Armstrong World Industries: Responds to, answers, and handles customer inquiries. Handles customer requests via live chat platform, phone, e-mail, and form submissions. Conducts follow-ups on voicemails, abandoned carts, and recording activities. Answers customer questions related to lead and delivery time updates. Develops in-depth knowledge of Ceilings, Suspension Systems, and Architectural Specialties products to support selling and follow-up processes.

Customer Service Call Center – Work From Home – CCS: Obtains and process authorizations for reorders. Resolve patient issues and ensures accurate reorder processing via phone, document processing and medical record validation. Ensures patients have all required medical documentation to permit billing of services as assigned. Maximizes patient base through retention efforts and cross-selling via phone. Handles inbound and outbound calls from patients’ physicians and referral sources to ensure patient satisfaction, troubleshoot new and existing patient concerns, add services, verify, and explain insurance coverage to patients.

Remote Telemarketer – Quadient: Place Business to Business (B2B) outbound calls on competitive assets. Initiate and generate calls assigned by the supervisor. Enter prospect opportunities into sales database. Meet or exceed department and individual goals.

(Remote) Claims Associate – Liability – Sedgwick:  Handles lower-level liability and/or physical damage claims under close supervision. Supports other claims representatives, examiners and leads with larger or more complex claims as necessary. Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.

Call Center Assistant – Parsons:  Answers incoming calls, screens callers and directs calls accordingly. Schedules meetings, appointments, etc. Supplies information regarding the organization to the general public, clients and customers. Receive, distribute, apply postage to outgoing mail, and ensure evening delivery to post office or late pickup box. Perform clerical duties such as light typing, filing, answering phones, messenger service, etc. Performs other responsibilities unique to the location.

Customer Service Specialist – Direct Interactions: Process unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations.

Disability Assistant (Remote) – Lifeworks: Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system. Processes incoming documents. Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.

Online Personal Trainer: Kickoff: Start your remote personal training business on Kickoff and create personalized fitness, nutrition, and wellness programs for clients with help from our AI, guide the client through your program via our mobile app, and chat with them daily via text message. Automation does all the rest! You make a positive impact on many times more clients in the same amount of time it used to take you to manage one.

Customer Support Specialist – Trupanion: Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote call center environment. Passion to assist members, curiosity to ask probing questions, and ability to problem solve and think of creative solutions to assist the member. Handle sensitive situations with empathy and care, exemplifying Trupanion values. Utilize multiple systems simultaneously to support our members.

Service Desk Analyst – Intermountain Health: Work assigned ticketing and chat queue. Respond to, diagnose, and support PC, server, applications, and hardware through discussion with users. Leverage knowledge base to improve and support first call resolution.

Customer Technical Support Specialist I – Steris: Provide front-line support to clinical and technical users via telephone, chat, and e-mail. Remote access PCs or servers as needed. Participate in 24/7 technical support coverage on rotational basis. Design custom reports/queries in SQL Server and proprietary software. Troubleshoot issues, identify root causes and provide solutions.

Dental Insurance Collections Specialist – Dental Views: Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by Management. Review patients’ accounts to ensure accuracy on insurance billing and procedures performed. Read and analyze various internal reports that contain claims and insurance information. Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payments.

Phone Agents – Verafast: Your core responsibilities will include making outbound calls/receiving inbound calls across various types of campaigns which may include: Cold Calling. Verification Calls. Appointment Setting. B2B Lead Generation. Survey Questionnaires.

Call Center Assistant – Parsons: Answers incoming calls, screens callers and directs calls accordingly. Schedules meetings, appointments, etc. Supplies information regarding the organization to the general public, clients and customers. Receive, distribute, apply postage to outgoing mail, and ensure evening delivery to post office or late pickup box.

Team Member Experience Coordinator: Credit Acceptance: Identifies regional team members (add new hires, remove those who are no longer with the Company or have moved) on invite lists and MS Teams Channels. Maintains 360-degree view of regional team members as attendees of Regional Roundtables, offers innovative solutions to drive attendance.

Licensing Specialist – US Acute Care: Responsible for developing, implementing, and monitoring licensing and credentialing processes to adhere to state/federal policies, regulations, and industry best practices. This individual will be expected to work with the Credentialing team, clinical leadership, management, and all invested parties to reduce risk and ensure processes are consistent as it relates to licensing and data/document maintenance.

Customer Service Specialist – Apria: Handle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources. Receive and process order requests from referrals for durable medical equipment and healthcare services.

Fitness Reimbursement Examiner I – American Specialty Health: Processes reimbursement requests accurately and efficiently. Reviews all incoming reimbursement requests to verify necessary information. Enters reimbursement requests and information into a computerized request Processing System. Maintains all required documentation of reimbursement requests processed and reimbursement requests on hand.

Insurance Verification Specialist – Boston Medical Center: General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is preferred. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.

Customer Service Rep – Ford Motor Company: Provide a positive customer experience while appropriately handling routine inbound calls related to vehicle financing or leasing, including but not limited to payment extensions, due date changes, payment research, and support of self-services available online through Account Manager. Take ownership of each customer to transform customer experience in every moment to build lifetime relationships;

Part-Time Social Media Correspondent – PETA: Helping save animals is PETA’s biggest priority. You will monitor incoming comments on PETA’s social media accounts for animal emergencies and questions regarding PETA’s biggest issues, responding as appropriate.  You’ll also be expected to perform any other duties assigned by the supervisor.

Medical Biller – Remote – ABS Kids: Answering phones and handling billing questions. Monitoring accounts to identify outstanding balances. Working with all receivables with the patients and making sure the clients’ accounts are paid and posted properly. Medical Records processing and setting up the policy and procedures with new patients.

Applicant Navigator (Customer Service) – CGFNS: Answer applicant telephone inquiries as well as researches and resolves applicant inquires that deal with basic services provided by CGFNS via telephone, fax, and written requests. Provide a written response to applicant inquires as well as develop (with supervisor’s direction) applicant letters used to provide standardized responses.

Underwriting Support Assistant – Mutual of Omaha: The Underwriting Support Assistant will be working in a high volume call center taking incoming calls from agents and producers. Performs a variety of functions within Individual Underwriting Support that contribute to the issuance and servicing of individual life and health new business application.

Data Entry Associate – NAPA Auto Parts: Receive and process invoices for payment and update invoice details accordingly. Accurately enter data into corresponding fields within various software programs. Identify and correct data entry errors using established quality control methods. Research, track and resolve accounting issues.

Customer Care Representative – SCTE: Handle customer calls and emails supporting Learning and Development, National Conferences, Chapter Relations, and Membership customers. Handle requests efficiently and effectively and provide the highest quality of member interaction, service, and satisfaction.

Group Reservations Coordinator – VailsResorts: Provide excellent and personalized customer service to a variety of clientele through professional, engaging and friendly assistance. Use questioning and listening skills that support effective telephone and electronic communication. Continuously work with other members of Conference Operations to improve and maintain service standards, communications and procedures that impact clients and attendees, in order to protect and improve our conference product and experience.

Sr Customer Care Specialist – Cox: Coach and guide team members who are consulting with consumers about advertising on ATC as a private seller, shopping for a car, or using our KBB Instant Cash Offer service.

Customer Care Specialist (Remote) – Matco: Answer calls and assist with questions from web customers, students, instructors, District and Regional Managers, national accounts, government, and franchise distributors. Assist customers with automotive tool selection, toolbox selection, troubleshooting, pricing, availability, and technical specifications. Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers.

Licensed Health and Life Insurance Agent- Work from Home – Everise: License to sell healthcare insurance in your current state of residence. Strong detail orientation and excellent. communication/listening skills. Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously.

Customer Care Service Coordinator: Smiths: Provides courteous, accurate and timely responses to requests for information. Identifies issues, concerns and/or complaints from customers and either personally manages the issue or redirects the customer to the appropriate internal support group. Opens all service events within the Service Management System (SMS), responding to order processing inquiries, offering a knowledge based resolution or directing the caller to the appropriate technical or administrative team.

Claims Customer Care Associate – Liberty Mutual Insurance: Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset). Pay Range: $38,000 – $41,500 annually.

Patient Service Representative – TelaDoc: Schedule, cancel and re-schedule patient appointments. Make reminder/follow-up calls. Provide ongoing service recovery and proactive support to members to improve the experience. Inform patients about changes/updates. Help member connect with provider that meets their needs.

Member Support Coordinator – Next College Student Athlete: Manages all forms of inbound contact (phone calls, emails, texts) from members of the NCSA network. Provides a world-class customer experience to NCSA’s clients. Critically evaluates the status of every client with whom one interacts and provide direction to ensure the member stays on a path towards success with his/her membership. Proactive outreach to clients who are not progressing and need direction, to ensure each member stays on path towards success.

Medical Billing & Collections Specialist – Corridor: Ensures the coordination of collection activities for designated accounts, leading to the timely reimbursement of receivables using available resources including internal/external databases, payer portals/websites, and telephone.

Reimbursement Assistant I – FFF Enterprises: Process mail, prepare the daily bank deposit, process credit cards, scan documents, EMR indexing, and faxing. Process audit and medical records requests. Process and code nursing notes and invoices. Manage faxes and ensure timely and appropriate distribution.

Customer Service Specialist – Wex: Responsible for answering incoming calls and engaging with our customers over the phone. Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success).

Student Loan Counselor – Part Time – Remote – ECMC Group: Makes outbound calls to students and references and counsels them on options to manage student loans and to keep / bring loans to a current status through payment, forbearance or deferment. Communicates by telephone and/or in writing/e-mail to borrowers to inform them of their responsibilities and the consequences of default.

Underwriting Assistant – Hub International: Handle incoming calls from retail agents and carriers ensuring highest level of customer service standards are met, bringing calls to a satisfactory resolution. Process endorsements, binders/invoices, and other documents according to established departmental procedures with accuracy, efficiency, and meeting compliance standards.

Credentialing Coordinator – Radiation Business Solutions: Conduct thorough review, research, and primary source verification for licensing, board certifications, proof of professional liability insurance, and/or other sources as required based on NCQA standards, health plan requirements, and company credentialing policies. Update and maintain all external credentialing systems including CAQH, PECOS, Availity, and other required payer platforms.

Temporary Customer Success Associate – JANE: Resolve customer complaints in a prompt and proficient manner. Assist customers with order, account and billing questions via email, chat, text support and phone support. Represent Jane positively and professionally- Customer Support is the internal voice of Jane!