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Work From Home Job Leads – October 13, 2022

Virtual Customer Service and Support RepPNC Financial Group: Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.

Senior Inbound Customer Service Representative Paychex: Handles inbound calls and online chats with SurePayroll clients in a contact center environment, helping clients with items such as: issues with previously run payrolls and questions regarding their account information to ensure accurate payroll processing and payroll tax filing. Handles escalated and complex issues regarding clients’ accounts.

Event Monitoring Ctr Rep Assc (Call Center Reps)American Electric Power: Responds to incoming alarms using AEP’s monitoring software. Handles basic problems. Answers the security hotline and assist internal customers with basic security needs. Creates incident reports following standard procedure. Troubleshoots basic security systems problems and provides technician support where needed. Assist callers with access control or badge question.

Customer Experience AgentSlack: Provide fast, accurate and personalized communication to Slack users through: email, phone, live chat, and social media. Solve customer issues by developing expertise in relevant product areas and by learning to troubleshoot a diverse range of customer issues.

Technical Customer Service Representative – Conduent: We are actively seeking full-time Technical Customer Service Representatives at $16 per hour to work from home and deliver excellent technical customer service on behalf of our client – a world leader in technology and innovation.

Customer Service SpecialistApria Healthcare: Handle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources. Receive and process order requests from referrals for durable medical equipment and healthcare services. Provide accurate information and updates as related to new orders, resupplies, pickups, and/or exchanges.

 

Work From Home Job Leads – October 12, 2022

Customer Service RepresentativeFrontline Call Center: As a blended agent, you will be cross-trained to support multiple clients to resolve their customer service needs. This position entails handling inbound calls, emails, or chats for multiple accounts. You will follow a guided process and log each call in Frontline Connection CRM (Customer Relationship Management). You will be asked to gather and verify the caller’s information and document it inside the appropriate system. **Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.**

Remote Customer Service AgentSitel: Handle inbound service calls. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications. Multitask and navigate through multiple systems.

Customer Service Agent – Business Relationships –  Paypal: Confidently answer contacts and complete outreach with PayPal merchants as needed through phone and chat. Proactively guide and educate our merchant customers at every level of their journey with PayPal – including in relation to simple Integrations, Purchase / Seller Protection and Claims Management Processes.

Seasonal Customer Care RepresentativeGodiva: Receive incoming calls from Godiva Customers regarding a variety of topics or issues. Answer questions about our delicious products and help customers make selections. Addressing customer complaints and /or compliments. Taking and modifying customer’s orders accurately. Billing or delivery issues. Look up customer information or order history. Communicate with customers via “phone”, “email” or live “chat”. Will be working REMOTLEY in US in the following states only: AZ, CT, DE, FL, GA, HA, IL, LA, MD, MA, MI, MN, NJ, NY, NC, OR, PA, SC, TN, TX, UT, VA and WA.

Remote Call Center Agent – Selling Partner Support Associate Amazon: Managing high volumes of inbound calls and emails in a timely manner. Ability to be on phone calls for entirety of shift while providing accurate, satisfactory answers to their queries and concerns. Identifying Selling Partner’s needs, clarifying information, researching every issue, providing solutions and/or guiding callers through troubleshooting while navigating the company site. To apply for this role, you must be located in or willing to relocate to Arizona, Florida, Georgia, Michigan, Minnesota, North Carolina, North Dakota, Ohio, Pennsylvania, Texas, Virginia, or Washington.

Customer Care AgentNexrep: You get to be your own boss, meaning you decide how much or how little you work. You can maximize your earning potential since you set your own schedule. You get to work from the comfort of your own home. If you ever move, your business moves with you.

Customer Service Advisor Anthology: In a virtual contact center, resolving inbound customer calls and inquiries in a professional and empathetic manner. Striving for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner. Demonstrating empathy, patience, and flexibility during phone calls. Managing and resolving identified client issues for assigned customer accounts. Documenting information into web-based ticketing system. Searching and navigating knowledge base and integrated customer information systems to identify appropriate resolution for client issues.

 

Work From Home Job Leads – October 11, 2022

Work From Home Customer Service-Healthcare Sagility Health: Connect with customers via phone and email. Resolve and de-escalate issues. Respond to request for assistance. Document interactions and follow-up. $14.00 per hour plus additional bonuses.

Phone AgentVerafast: Weekly pay. No out of pocket investment. No experience needed, we train you!
Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities. Flexible day, evening and weekend shifts available. not currently contracting in the following states: AL, CA, CO, CT, MA, NV, NY, OR, WA, & WI. Pay: $10.00 – $12.00 per hour.

Seasonal Customer Service Representative – Work At Home: Victoria’s Secret & CO:  The Virtual Seasonal Customer Service Specialist will delight our customers by assisting them with ordering, sizing, checking availability and navigating our website. They could be responsible for taking incoming calls, emails, or chats from customers regarding lost packages, exchanges/returns, shipping information, billing, and a variety of other questions. Every contact requires the specialist to utilize selling skills to make effective recommendations to our customers and to always act in a timely, tactful, and professional manner while assisting and resolving customer questions or concerns. Base pay starts at $13.00 per hour. 10% per hour shift differential for any evening hours worked during the week as well as all day Saturday and Sunday. Candidates must reside within Tennessee, Georgia, Texas, and South Carolina.

Customer Care Associate PerkinElmer: Response to customer via e-mail, telephone, fax or system. Order Processing in relevant customer service systems which includes order review and domestic-use consumable/reagent order entry. Properly manage telephony systems to ensure consistent coverage. Complaint Handling. Billing Inquiries which include invoice review, standard price quotations, US inquiry price checks, item availability and standard transit times.

Technical Care Center Specialist CableOne: Under general supervision and direction, the Technical Care Specialist Trainee resolves technical issues for Cable One video and internet service customers in a professional, courteous, and efficient manner. We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, OH, OR, OK, PA, SC, TN, TX, UT).

Work From Home Job Leads – October 10, 2022

Data Intake AssociateMultiPlan: Intake and create cases in all applicable systems. Perform timely data entry of necessary information. Perform adjustments on medical claims. Perform outreach to customers to obtain necessary details on medical claims. Research appropriate systems to identify data needed to complete cases. Ensure compliance with HIPAA regulations and requirements.

FSA Claims Processor (Remote Data Entry Associate )Conduent: Review and research claims. Determine if the claim is valid to approve. Process claims on a web-based application. Completes assignments using multiple source documents to verify data or use additional information to do the work. Follows up on pending documents involving analysis. Salary: $15/HR.

Claim Support Associate CVS Health: Read and interpret health plan policies, procedures, and instructions when entering claims data for processing. Collect data and review details to ensure accurate information is entered into QNXT.

Customer Service Call Center Sarnova: Answer heavy call volume in a remote call center environment. Answer patient questions and address concerns in a friendly and empathetic manner. Forward calls as necessary to alternate billing departments. Determine resolutions to customer issues while adhering to our client rules and expectations
Follow through with all requests, which may require calling alternate parties, emailing or faxing information. These are F/T permanent positions. Bilingual, English / Spanish speaking is a plus, but not required.

Remote Customer Service AssociateFiserv: Receive inbound calls from our bank partners, merchants, and card holders, answering questions, while driving issues to resolution to the client’s satisfaction. Some of these calls will be technical in nature. Help our clients to receive a WOW experience as they interact with someone who can be both an active listener, communicator and help clients discover the best solution. Be enrolled in benefits effective of your first day of employment including Medical, Dental, Tuition reimbursement, 401-k, stock purchase program and much more!

Claims Disposition RepresentativeGainwell: Reviews insurance claims received electronically or in written form. Reviews claim and associated history. Evaluates available information to validate claims and decision them based on an approved procedure. Investigates simple to moderately complex claims and determines level or resolution if appropriate. Identifies need for additional information; contacts appropriate source to obtain needed information. Self-motivated individual and creative thinker who can work in a team environment or independently.

Customer Service RepresentativeStefanini: Provide customer service to end users via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Must be able to multi-task and handle assigned duties while assisting end-users. Assist end-users with the creation and alteration of electronic credit applications and contracts.

Healthcare Customer Service Representative TTEC: Answer incoming communications from customers.We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.Conduct research to provide answers for customers to resolve their issues.

 

 

 

 

 

 

 

Work From Home Job Leads – October 7, 2022

Licensed Health and Life Insurance AgentEverise: Minimum of 6 months experience in a customer facing work environment where you are developing and/or closing sales. License to sell healthcare insurance in your current state of residence.

Emergency Roadside Telephone Responder AAA: Properly answer and accurately receive, record and respond to members’ requests from incoming telephone calls regarding Roadside Assistance and other related areas, while demonstrating a pleasant and professional telephone manner. Assist Members, utilizing AAA maps and/or a PC based map program, to determine their breakdown location or tow destination, and to provide trip routing/mileage information as part of a 24 hours, 7 days a week, 365 days a year operation. $15.00 base pay hourly.

Customer Service Representative – Buyer ExperienceEbay: 3+ years of consistent call center or relevant customer service experience required. Preferably with a B2C environment. A stellar communicator with the ability to speak effectively to customers from diverse backgrounds. Willing to work a structured work schedule. Proficient in computer setup and technical troubleshooting. Customer-centric, allowing you to maintain high level of customer focus in a variety of different and complicated situations. Skilled and insightful to the needs of customers
Comfortable in a dynamic, fast-paced working environment.

Customer Experience RepresentativeSecureframe: 1+ year of experience in compliance-related customer success, or customer support roles. Excellent verbal and written communication skills. Autonomous worker with an ownership mindset who is action-oriented, organized, and meticulous. Proactive, positive, and energetic attitude comfortable working within a fast-paced, rapidly changing environment. Can work well with others in a collaborative work environment where transparency and communication with colleagues is key. Strong empathy for our users and a passion for empowering customers.

Call Center Associate IIGT:  Answer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Communicate with internal departments to resolve customers issue by conferencing or transferring calls as appropriate. Properly diagnose and troubleshoot terminal equipment issues and take appropriate action. Demonstrate an ability to diffuse situations and escalate issues appropriately. Utilize knowledge base to provide accurate information and troubleshooting steps. Ensure each retailer contact is documented in CRM tool with suitable call reason, issue, and notes.  Demonstrate a strong commitment to providing continuously exceptional customer service.

Customer Service Representatives-Streaming ServicesSutherland: The opportunity to connect with streaming services customers one-on-one, over the phone and through email, showcasing your technical savviness and ability to deliver exceptional experiences every day.

Customer Service Specialist American Red Cross: Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers.

Online Peer TutorSouthern New Hampshire University: The Online Peer Tutor supports student learning by clarifying and reinforcing academic content and modeling effective study skills. Tutors employ learning strategies to synthesize information and foster independent and successful learners. The Online Peer Tutor role within Academic Support supports students through a variety of modalities including 1:1 support, small group sessions, live chat, and educational workshops. Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia and Wyoming.

 

 

 

Work From Home Job Leads – October 6, 2022

Technical Customer Service Representative Total Case SpecialistAgero: Complete case handling of customer service inquiries and concerns associated with UVO based systems within embedded modem vehicles. Answers all customer contacts, including complex customer problems and/or complaints requiring interpretation, investigation and follow-up.

Licensed Sales AgentAssurant: You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with the sales process via live chat or selling coverage via inbound calls for: Renters Insurance, Manufactured Housing and Classic Car insurance.

Team Leader of Customer Experience Teleperformance: Ensures daily performance metrics are being met or exceeded, i.e., quality, service level and schedule adherence metrics. 80% of your day will consist of coaching and educating agents on how to improve their performance. Create an environment focusing on fun, enthusiasm and accountability. Take initiative and show leadership by creating performance improvement plans.

Bi-lingual Automotive Claims AdjusterProtective: Deliver engaging and professional service on phone inquiries while providing information regarding claim processing and coverage. Authorize claims and answer a high volume of inbound calls. Process and complete all paperwork according to established procedures.

Customer Service Reprsentative AT&T: In this multi-faceted role, you’ll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

 

 

 

Work From Home Job Leads – October 5, 2022

Inbound Customer Service Agent Appliance Delivery GE Appliances: Assist GE Appliance customers at all levels, by receiving inbound calls and answering questions about major appliance deliveries. This position is a temporary work-from-home opportunity with a full-time schedule. Department hours are Monday thru Friday from 7am until 7pm, and rotating Saturdays from 7am until 5pm (CST). The pay is $15.00 an hour plus incentives.

Flex Trainer –  Sykes: This position has dual responsibilities as a Trainer and a Customer Service Agent role. This role supports business needs requiring high flexibility to manage phones and support operations. Once training responsibilities are completed, the Flex Trainer Agent will be required to return to the duties and responsibilities of an agent. Monthly a minimum of 20% of time will be in the capacity of a Customer Service Agent; time spent in each function will be determined on a regular basis. Trainer responsibilities includes planning, preparing, and delivering account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. Customer Service Agent responsibilities includes providing customers and end users with customer, product and/or technical support.

Customer Service (Seasonal)H & R Block: The Customer Service agent – DIY Retention seasonal associate provides advanced client support by communicating via phone, email or chat with external clients requiring assistance of information on the DIY online and software tax products. Interprets clients’ needs and utilizes software solutions and troubleshooting skills to identify practical solutions. Utilizes software solutions, knowledge base, and computer systems to resolve and track user incidents. Identify potential security issues and escalates issues appropriately to business partners, including partnering with developers and other lines of business. Ability to communicate clearly and calmly on the telephone, email and chat and to use effective customer service techniques with clients who may be under stress. Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates. Current Customer Service Schedules Available: M, T, W, Th, F 7am – 3:30pm CST 7:30am – 4:00pm CST 8am – 4:30pm CST 8:30am – 5pm CST 9am – 5:30pm CST 9:30am – 6pm CST 10:30am – 7pm CST Compensation is $17.00 hourly

Healthcare Customer Service RepresentativeTTEC: We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Bilingual Call Center AgentConduent: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls. Makes outgoing calls when further information is needed. Documents all call information according to standard operating procedures. Routes calls to appropriate departments. Utilizes scripted Frequently Asked Questions to respond to caller inquiries. Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures.

Customer Service Representative Savista: Through both inbound and outbound calls leveraging an auto-dialer, negotiate payment plans with customers by reviewing account history both through the Savista database and, if additional information is required, the client’s portal as well as payment portals to review prior payments.

 

 

Work From Home Job Leads – October 4, 2022

Customer Service RepresentativeFrontline Group: As a Customer Service agent, you will be responsible for supporting one of our dedicated accounts. This position entails handling inbound calls, email, or chat support for a single account. You will follow a guided process and log each call in Frontline Connection CRM (Customer Relationship Management). You will be asked to gather and verify the caller’s information and document inside the appropriate system. ***Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.***

Warranty Support Specialist Morley: As a remote Warranty Support Specialist at Morley, you’ll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish. You’ll counsel service managers and identify improvements by analyzing expense and frequency trends. Georgia, Michigan, Indiana, Ohio, Wisconsin, Nevada, Texas or South Carolina resident.

Customer Support RepresentativeElevation Connect: This campaign is for a premier academic partner that improves the lives of people around the world through world-class educational opportunities, groundbreaking research, top-rated health care and agricultural expertise. This campaign is for a premier academic partner that improves the lives of people around the world through world-class educational opportunities, groundbreaking research, top-rated health care and agricultural expertise. Pay Rate: $14/hr This is a great seasonal role that can lead to other permanent opportunities with Elevation Connect.

Collections Specialist Instacart: Ability to manage a portfolio of 400 accounts. Research and resolve account discrepancies as needed with internal/external teams. End of month reporting
Maintain accurate records of customer communications (i.e. promise to pay, payment arrangements). Identify and suggest process improvements. Respond to customer inquiries in a timely manner.

Contact Center Coordinator –  Nestle: The Contact Center Coordinator will respond and follow up with US and International consumers & healthcare professionals through multiple communication channels within the Nestle Nutrition Contact Center as the voice of the brand (phone, e-mail, live chat, SMS text, social media, eCommerce, ratings and reviews). Provide expert advice, nutrition and product education along with exceptional customer service managing consumer product inquiries and processing quality incidents in accordance with FDA requirements. Drive Market Share though demand generation, marketing promotion and sales activation through consumer loyalty programs, upsell and cross sell appropriate brand SKUs in alignment with business strategy and facilitate eCommerce purchase transactions. This position is for a 24/7, 365 day per year operations center and could require availability for holidays, evenings and weekends. Ability to work remote will be considered.

Customer Experience CoordinatorBank Voice – Capital One: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively with peers, management and customers. Exercise good judgment and independent decision-making skills. Demonstrate exceptional listening, questioning, call control, and de-escalation techniques. Be proactive, have effective time management and organizational skills. Display dependability with a solid attendance record. Have strong technical troubleshooting techniques. $20 per hour. ***Candidates must live within approximately 100 miles driving distance of
56301 (Saint Cloud, MN), 19801 (Wilmington, DE), 22102 (McLean, VA), or 23060 (Richmond, VA).

 

 

 

 

 

Work From Home Job Leads – October 3, 2022

Remote Customer Care Specialist Assurant: The Customer Care Specialist is a key position within Assurant because you’re the voice of our organization and clients. You’re highly valued as our customer’s primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You’re a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.

Virtual Customer Service Representative Alorica: Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor when necessary and appropriate. Responds to requests for assistance and/or possible processing of credit card authorizations. Tracks call-related information for auditing and reporting purposes. Provides feedback reports on call issues related to downtime and/or training issues. Upsells to customers as necessary.

Work From Home Customer Service Reservation Sales RepresentativeEnterprise: Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations.

ContractorsOmni Interactions: Make as much money as you want, build your own schedule, pick your own hours. Bye-bye 9-to-5. At Omni we have many contracts you can choose from and earn up to $20 an hour!

The Chat Shop  Live Chat Agent: You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company’s and client’s reputation for high-quality service. So, you must be resourceful, confident and take initiative!

 

 

Work From Home Job Leads – September 30, 2022

Customer Service Representative LEGO: Respond in a fun, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat.  Engage in both verbal and written communication.  Use technology while helping consumers. CRM/database, Internet, digital knowledge base, troubleshooting guides, etc. are the tools our Advisors use on every contact.  Dedicate to provide excellent service to each consumer when there is a high volume of contacts.  Adhere to the schedule. All breaks are scheduled, so we can plan for consumer demand.  Meeting performance expectations: Post-contact survey results and your daily productivity.  Work on Black Friday, Christmas Eve and one weekend day – every other weekend – to help our most loyal fans. Our weekend opening hours are 10:00am EST – 6:00pm EST. Type 40 words per minute.

Remote Part-Time Customer Experience AssociateRent The Runway: Deliver exceptional service and develop lasting relationships with customers via Rent the Runway channels for communication – live chat, phone, and email. Serve as a proud brand ambassador of Rent the Runway, constantly championing our core values to democratize fashion. Maintain knowledge of all Rent the Runway products including fit, styles and inventory. Assist customers in finding styles that meet their individual style and events needs. Troubleshoot and resolve customer issues with the utmost care and respect by listening to their problems and offering creative resolutions. Deliver personalized service while meeting quality and productivity goals. Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience. Contribute to an empathetic, positive and energetic team culture.

Phone AgentsVerafast: Your core responsibilities will include making outbound calls/receiving inbound calls across various types of campaigns which may include: Cold Calling, Verification Calls, Appointment Setting, B2B Lead Generation, Survey Questionnaires, Customer Service Overflow

Social Media Evaluator Telus International: TELUS International is currently looking for Social Media Evaluators who will rate the relevancy and accuracy of ads pertaining to social media. These ads are specifically targeted to various combinations of market demographics based on gender identity, age range and social media activity. Accordingly, assigning Social Media Evaluators to projects within the target marketing demographics is critical to the work to be performed.

Web Developer Rec Room: Work on rec.net – design, build, and deploy new features for desktop and mobile. Continuously improve the look and feel of rec.net with a strong eye towards UX/UI and web interfaces. Communicate effectively with various cross-discipline teams. Work in a fast-paced, autonomous, and ambiguous environment. Learn, grow, improve and help others be better.

Remote Insurance Collections Services AssociateConduent: Pharmacy is responsible for seeking reimbursement/recovering overpayments from third parties, dispensing pharmacy providers, PBM’s, healthcare facilities and/or insurance carriers on overpaid NCPDP pharmacy drug claims for CPIS clients. These claim overpayments are a result of incorrectly paid claims arising from COB issues, data mining, duplicate claim payments, client referrals, etc. The Insurance Collections Services Associate II – Pharmacy is responsible to meet all performance standards: collection goals, compliance, and production to ensure calls are timely, maximum call time is achieved, and ensures quality results.

Dispatch SpecialistAAA: Dispatching roadside assistance requests in a timely manner to service providers using a variety of communication channels. Engage with AAA Members by providing an exceptional customer experience. Communicates to service providers the pertinent information needed to provide timely assistance to AAA Members. Effectively uses computer systems for tracking, information gathering, and/or troubleshooting. Prioritizes service requests based on various criteria (safety, weather, traffic, etc.) to ensure police and other emergency calls are handled within established timeframes.

Corporate Travel AgentsAAA: Book domestic reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. May handle group reservations. May respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate. Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately. A competitive starting hourly rate of $24.00 – $28.00; dependent upon experience plus 8% Shift Differential for 2nd shift.

Customer Service RepresentativeAssembly: You are a Customer Whisperer! You have a knack for instilling confidence and building trust with customers. When you join a call center for a Saas organization, you eagerly absorb information and learn everything you can about the products so that you can be an excellent resource to your customers.

Dependent Verification Specialist WEX: The position will be responsible for managing and reviewing all documentation submitted by participants for determination of verification of dependent eligibility. This position will have a set block of clients for performing daily tasks as well as assist with other onetime and department projects. Salary Pay Range: $14.50 – $19.50