Customer Service Representative – LEGO: Respond in a fun, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat. Engage in both verbal and written communication. Use technology while helping consumers. CRM/database, Internet, digital knowledge base, troubleshooting guides, etc. are the tools our Advisors use on every contact. Dedicate to provide excellent service to each consumer when there is a high volume of contacts. Adhere to the schedule. All breaks are scheduled, so we can plan for consumer demand. Meeting performance expectations: Post-contact survey results and your daily productivity. Work on Black Friday, Christmas Eve and one weekend day – every other weekend – to help our most loyal fans. Our weekend opening hours are 10:00am EST – 6:00pm EST. Type 40 words per minute.
Remote Part-Time Customer Experience Associate – Rent The Runway: Deliver exceptional service and develop lasting relationships with customers via Rent the Runway channels for communication – live chat, phone, and email. Serve as a proud brand ambassador of Rent the Runway, constantly championing our core values to democratize fashion. Maintain knowledge of all Rent the Runway products including fit, styles and inventory. Assist customers in finding styles that meet their individual style and events needs. Troubleshoot and resolve customer issues with the utmost care and respect by listening to their problems and offering creative resolutions. Deliver personalized service while meeting quality and productivity goals. Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience. Contribute to an empathetic, positive and energetic team culture.
Phone Agents – Verafast: Your core responsibilities will include making outbound calls/receiving inbound calls across various types of campaigns which may include: Cold Calling, Verification Calls, Appointment Setting, B2B Lead Generation, Survey Questionnaires, Customer Service Overflow
Social Media Evaluator – Telus International: TELUS International is currently looking for Social Media Evaluators who will rate the relevancy and accuracy of ads pertaining to social media. These ads are specifically targeted to various combinations of market demographics based on gender identity, age range and social media activity. Accordingly, assigning Social Media Evaluators to projects within the target marketing demographics is critical to the work to be performed.
Web Developer – Rec Room: Work on rec.net – design, build, and deploy new features for desktop and mobile. Continuously improve the look and feel of rec.net with a strong eye towards UX/UI and web interfaces. Communicate effectively with various cross-discipline teams. Work in a fast-paced, autonomous, and ambiguous environment. Learn, grow, improve and help others be better.
Remote Insurance Collections Services Associate – Conduent: Pharmacy is responsible for seeking reimbursement/recovering overpayments from third parties, dispensing pharmacy providers, PBM’s, healthcare facilities and/or insurance carriers on overpaid NCPDP pharmacy drug claims for CPIS clients. These claim overpayments are a result of incorrectly paid claims arising from COB issues, data mining, duplicate claim payments, client referrals, etc. The Insurance Collections Services Associate II – Pharmacy is responsible to meet all performance standards: collection goals, compliance, and production to ensure calls are timely, maximum call time is achieved, and ensures quality results.
Dispatch Specialist – AAA: Dispatching roadside assistance requests in a timely manner to service providers using a variety of communication channels. Engage with AAA Members by providing an exceptional customer experience. Communicates to service providers the pertinent information needed to provide timely assistance to AAA Members. Effectively uses computer systems for tracking, information gathering, and/or troubleshooting. Prioritizes service requests based on various criteria (safety, weather, traffic, etc.) to ensure police and other emergency calls are handled within established timeframes.
Corporate Travel Agents – AAA: Book domestic reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. May handle group reservations. May respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate. Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately. A competitive starting hourly rate of $24.00 – $28.00; dependent upon experience plus 8% Shift Differential for 2nd shift.
Customer Service Representative – Assembly: You are a Customer Whisperer! You have a knack for instilling confidence and building trust with customers. When you join a call center for a Saas organization, you eagerly absorb information and learn everything you can about the products so that you can be an excellent resource to your customers.
Dependent Verification Specialist – WEX: The position will be responsible for managing and reviewing all documentation submitted by participants for determination of verification of dependent eligibility. This position will have a set block of clients for performing daily tasks as well as assist with other onetime and department projects. Salary Pay Range: $14.50 – $19.50