Part Time Healthcare Customer Service Representative – Revenue Enterprises: Use your passion for helping others to provide outstanding customer service and collaborate with patients over the phone on affordable payment plans and settlements, and taking payments by phone. Salary Range – $35,360 – $41,600 per year, depending upon experience, plus Bonus Pay Opportunities (up to $550 per month in additional pay)

Healthcare Customer Service Representative – Everise: Professionally handle a high volume of incoming calls. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously. Be dependable and meet all attendance requirements.

Data Intake Associate – MultiPlan: Intake and create cases in all applicable systems. Perform timely data entry of necessary information. Perform adjustments on medical claims. Perform outreach to customers to obtain necessary details on medical claims. $17.00 per hour

Technical Support Representative – Quickbase: As a Technical Support Representative, you will be the first point of contact for troubleshooting, and you will be a guide to the many resources available to customers. You will support our customers as a technical thought partner, helping them take ownership and improve every day as the foundation of Quickbase. Through their journey, you will provide exceptional customer service so that we all win together! The salary for this position is $58,000.

Family Enrollment Counselor – Pearson: Enrollment and Customer Engagement’s primary purpose is to enhance enrollment and retention by providing the best possible experience for families and students. With the services we provide to schools, students and families, we also support key accountabilities within marketing, sales, client relations and school services including.

Customer Service Representative (Email/Chat) – 1A Auto:  The Customer Service Representative has direct interaction with customers via email/chat and is responsible for recommending products, resolving inquiries and processing of orders while maintaining a high standard of service and professionalism. Candidates for this position should enjoy repetitive duties with a high volume of customer inquiries and exhibit patience and attention to detail as they focus on completing tasks quickly and accurately. This position requires working collaboratively with others in the group and in other departments. The goal is happy customers who will buy from us again!

Scheduling Trainer Veterans Evaluation Services – Maximus: The primary responsibility of a Scheduling Trainer is to coordinate and execute training and retraining for new and existing department personnel to ensure department standards and procedures are met. The Scheduling Trainer provides support to all Scheduling Department personnel by providing guidance and instructions to schedulers’ questions or procedural changes.

Fraud Investigation (SIU) Specialist – Hippo: Evaluate claims and transactions to identify suspicious elements to support an SIU investigation. · Partner with underwriting, audit, and the claims team to determine the investigative path and document investigative findings.  Perform investigations using digital tools and technology and/or working with outside vendors.

Festival ZenDesk Technical Support Agent – Sundance: Answering and resolving customer questions regarding account management, and technical sales/video streaming support for example troubleshooting OS/browser compatibility and settings, bandwidth, device configuration, etc. Organizing and appropriately tagging incoming customer support tickets. Escalating and notifying the Manager, Digital Tech Support of urgent issues during assigned live events. In addition to an hourly pay of $17.11, this position comes with awesome benefits and perks.

Trainer – Health Advocate: Assess training needs, recommend, design, develop and implement training programs/workshops for new and existing employees. Design and develop learning material using instructional design techniques and variety of media. Work effectively with managers to determine training needs for improved performance.

Customer Support Administrator – NCSA College Recruiting: Help manage all forms of inbound contact (phone calls, emails, texts) from customers in the IMG+ ecosystem. Provide world-class customer service in all external and internal communication. Manage all forms of financial inquiries from current clients, including cancellation requests. Manage all forms of escalations, with primary goal of de-escalating through excellent problem-solving skills. $15.00 hourly

Healthcare Data Entry Specialist – Ashfield:  Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases. Adhere to all company policies and Standard Operating Procedures. Display flexibility within department to maximize utilization.

American Red Cross Financial Assistance Agent – Direct Interactions: Direct Interactions is a proud partner with American Red Cross and we are in need of agents to assist with disaster-related financial assistance applications for those affected by Hurricane Ian. This is a 4 week temporary project that requires your commitment to working 25-40 hours per week for the duration of the project. $15.00 per hour.

Citizens Customer Care Agent –

Call-Center Online Customer Experience Team – DriveTime: Utilizes an online database to service potential customers and generate dealership appointments. Focuses on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume. Communicate with potential customers using all DriveTime platforms including text, chat and email. Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.

Customer Service Representative – FITBOD: Respond to support tickets in ZenDesk with email and written communications, and identify patterns (bugs, feature requests, etc.) to share directly with the rest of the team.
Create guidelines and establish standard methodologies (like response templates) for support. Maintain a working knowledge of Fitbod’s feature set, core technology, and upcoming roadmap.

Remote Customer Care Specialist– Assurant: Receive in-bound calls from customers and provide superior service. Listen to our customer’s concerns, solve problems, answer questions and work with them to find a resolution while showing empathy.

Enrollment Customer Service Advisor – Anthology: The Inbound/Outbound Enrollment Specialist will contact potential customers to inform them of available product offerings, consult with them on the best product for their situation, and close the sale with the customer.

Student Brand Ambassador – Kaplan: Use your existing connections to build and strengthen Kaplan relationships with student organizations. Generate leads through a variety of on-campus initiatives and social media efforts, including club meetings, Kaplan events, and social media sharing.

Support Specialist – Spanish – Headspace: Manage clinical intake process for new members and assisting them through the process of setting up their first appointment with a compatible clinician. Manage payments, billing and claims information for members by working in collaboration with the billing department and communicating the information back to the member. Identify, escalate and monitor technical issues affecting members to the appropriate department and follow up until a resolution has been reached. Work collaboratively to research information and troubleshoot problems across multiple channels to improve member and company experience.

Intake Support Specialist – Healthe Systems: Works with Team Lead, Supervisor and Manager to resolve phone, email, and fax inquiries related to requests for service, referrals, eligibility verification, authorization and other Ancillary Benefit Management. Utilizes strong verbal and written communication, listening and organizational skills, ability to multi-task, as well as strong problem-solving and reasoning skills to accomplish this. States preferred: AZ, UT, TX, IA, MN, MO, OK

Technical Support Representative – LUMEN: Lumen is seeking upbeat customer service contact center representatives to assist current voice and high-speed internet small business customers with service-related issues including hardware and software configurations. All contacts are inbound and are technical support only.  You’ll start at $16.77 per hour. After 6 months you will receive $17.69 per hour, and then $18.72 per hour after your first full year of service.

Customer Service Healthcare Support Representative II (SCA) – Performant: As a Customer Service Healthcare Support Representative II (SCA), you will provide support in the Customer Service Department performing various administrative duties and clerical tasks as assigned in support of the company’s government healthcare contracts. This position primarily interacts with internal departments and resources, however, may have external client (or client representative) contact from time-to-time, and may provide support for one or more client contracts in support of the healthcare business.The position requires comprehensive skill working in MS Office, specifically Excel, and ability to quickly adapt to new client applications. May provide guidance and training to level I personnel.

Seasonal Customer Service Representative – FTD: FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues. This is a work-from-home position. Day and evening training options. Pay Rate: $13.00 an hour.

Call Center Representative – Progressive: Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide paid training along with continued coaching, so you’ll feel confident serving our customers. This is a remote position. $19.50 or $21.00 per hour depending on the role you are selected for.

Inbound Customer Service Agent – GE Appliances: Assist consumers and customers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls. Reschedule service calls for customers by communicating with dispatchers for special requests and customer concerns about parts. The base pay is at $15.00 an hour plus performance-based incentives, paid weekly.

Remote Customer Service Representative – Afni: As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home! Starting Wage is $15.00 per hour + bonus.

Inbound Work at Home Customer Service Representative – Startek: You will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. Pay starts at a minimum of $14 per hour!

Customer Service Representative – Dick’s Sporting Goods: Assisting Athletes with situations related to product inquiries, gift card and ScoreCard issues, placing orders, existing order status, and returns and/or replacements. Deliver first call resolution with white glove service by owning Athlete issues to the point of resolution, demonstrating empathy and keeping Athletes updated throughout the process. Responsible for handling escalated call transfers at a Tier II level support.

Life Customer Contact Representative – Fidelity & Guaranty Life Insurance Company: Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly, thoroughly and efficiently. Efficiently research and document call reason and resolution, with focus on privacy regulations, processes and procedures. Handle inquiries in the best interest of the customer and company.

Appointment Scheduling Representative –  Activus Connect: You will be making outgoing calls to Veterans, assisting them with scheduling their CCN appointments. This includes, but is not limited to, collecting their scheduling preferences, assisting with questions related to scheduling, or other general scheduling related inquiries. Hourly Rate: $16.00 per hour

Referral Specialist I (Remote) – ElevanceHealth: Initiates and manages clinical referrals for pre-authorization. Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. Reviews referrals for completeness and follows up for additional information if necessary. Assigns escalated referrals to staff as appropriate.

Fraud Specialist Call Center – GlobalPaymets : Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues. Assists with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity. Builds the credit card replacement orders and completes shipping materials. $15 p/hr + Day 1 Benefits

Tier 1 Support Specialist – Bonterra: Achieve proficiency with ETO software functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism.

Patient Customer Service Specialist – Americollect: The Patient Customer Service Specialist is a full-time remote role that provides ridiculously nice phone service while gathering payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs the of patients, clients, and the business. This individual is committed to making impactful contributions and building trusting relationships in a culture founded in teamwork. This role is open to any individuals that currently reside in the following states: Wisconsin, Michigan, Minnesota, Iowa, and Illinois.

Customer Service Associate (Remote) – Zoro: A Zoro Customer Service Agent interacts with customers via telephone and e-mail to assist with a variety of customer inquiries and issues such as order placement, order status, and help to locate items on Zoro.com. Start at $17 per hour.

Customer Service Ambassador – Activus Connect: Responding to calls, emails, or chats from customers who have questions. Assisting with website or application related issues. ⦁ Answering questions regarding products or services the customer may have. Documenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation. The pay rate is $15.00 per hour

Sales Support Representative – Ferguson: Work together with Sales associates to support customer needs by determining the best products and solutions. Create orders and quotes for installs and appliance deliveries.
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.

Fan Happiness Associate – GAMETIME: The Gametime Fan Happiness Associate is responsible for the direct support of Gametime’s customers. Through various channels including Voice, Chat, SMS, and Email, the main focus of this role is to ensure Gametime’s customers have a simple and fast purchase experience. The Fan Happiness Associate will report to the Manager of Fan Happiness.

Call Center Customer Service – Insurance Finding & Filing – CMR: The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers. Take inbound calls for IFF and route caller to correct team member. Utilize Beyond to cross reference insurance information on repeat damagers. Enter/update insurance information into Beyond. $12.00 – $13.00 Hourly

SIU Investigator – CVS: The SIU Investigator conducts investigations to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and practices. $40,560 – $81,100.

Patient Advocate – MultiPlan: This role is responsible for handling member, client and provider inquiries (balance bills and appeals) based upon an assigned client base. This person is responsible for addressing member calls related to balance billing situations, educating of the process and negotiations for closing out the balance bills.

Customer Service Representative – Everise: Professionally handle a high volume of incoming calls. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously.

Temporary Call Center Representative (Work at Home) – Omaha Steaks: Answers incoming calls, places outgoing sales calls to active customers and accurately takes all order information. Answers questions regarding Omaha Steaks products and services or directs customer calls as needed. Recommends add-ons/upgrades to every customer who places an order. Must live in FL, TX, SD, NE, IA, NV. $15/hour.

ERC Representative I – C&S Wholesale Grocers – The ERC Representative is responsible for assisting and facilitating employee and manager inquiries and requests that are received via phone, email, or other access channels. In this capacity, the ERC Representative uses case management tools to respond to and track inquiries, using judgment, experience and knowledge and applying independent thinking abilities. Earn $16.75-$19 per hour based on experience.

Customer Care Specialist – Atrium: As the Customer Care Specialist II, you will serve as the client advocate and will be responsible for the client satisfaction based on call ownership and first time call resolution. You will manage a high volume of inbound calls using talking points and various resource to identify the client’s need, clarify and communicate information, research issues, and provide effective resolution while keeping the client satisfaction at the core of every decision and behavior.

Customer Care Specialist – Girl Scouts of Western Washington:  Serve as the first point of contact for inquiries providing the highest level of customer service and Girl Scout knowledge to all customers/members, both external and internal by answering incoming calls and e-mail and clarifying desired information from requestor. MUST LIVE IN WASHINGTON. This is a full – time position starting at $20.30 per hour.

Support Representative – ROOSTERTEETH: This is a temporary position to assist during the holidays. Manage high volume of support chats and emails. Update customer account information. Provide accurate, valid, and complete information about the Rooster Teeth brand and partners. Take the extra mile to engage customers.

Overnight Customer Service Representative – Dropoff: Answer incoming phone calls; place outgoing calls and follow-up on customer questions. Handle incoming requests for new customers looking to place an immediate order. Monitor Intercom chat tool to interact with prospects and clients. Work with ticketing and chat systems. Work closely with sales to determine new business opportunities.

Reservations & Customer Support – Source Adventures: The Reservations & Support Specialist is responsible for handling all of our customer service. You’ll be speaking directly with customers on the phone, answering trip-related questions, taking reservations, and replying to all email support tickets. You’ll also be supporting the operations team as needed and various other administrative tasks as they come up.

Outbound Reservations Sales Agent – American Queen Voyages: This role will be responsible for contacting various prospects to sell voyage and vacation packages. The Outbound Agent will interact via phone and email with potential customers to solicit travel package bookings, collect customer information, and conduct follow-up in order to generate sales and increase revenue.

Website Specialist – Zillow: Responsible for ongoing site optimization and modifying code to create new modules and adapt existing ones offered in Hubspot’s CMS Hub platform. Work closely with web strategists to update and publish content such as blogs, landing pages, dynamic web forms and static assets in Hubspot CMS and WordPress. $80,900.00 – $129,200.00

Virtual Receptionist – Smith.AI: Work 100% remote, working in the convenience of your home. Answering calls for a variety of different businesses and professionals. Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls. Understanding the caller’s needs and providing business information. Being part of a team and contributing to continued excellence. Starting, entry-level rate of $15/hour

Customer Care – Nexrep: You will be a brand steward, caring for customers, answering questions, and solving problems. You get to be your own boss, meaning you decide how much or how little you work. You can maximize your earning potential since you set your own schedule.

Insurance Customer Support Associate – Remote – TTEC: As an Insurance Customer Support Associate you’ll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. This is a business-savvy individual with strong customer service experience. You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire lifecycle. $16 per hour for English and $17 per hour for bilingual in English/Spanish

Customer Support Specialist (Technical) – Myadvice: Manage and resolve incoming support requests through our ticketing system regarding the MyAdvice digital marketing product/feature suite. Close a minimum of 200 tickets per week generated via phone, email and ticket submission form.  Answer inbound calls at the rate of 3-5 calls per hour. Deliver upon excellent customer service in a constantly changing environment. $40k-$50k Salary

Grant Capacity Program Manager – World Vision: You will analyze and identify training needs and then develop and deliver a diverse range of learning opportunities (remote, classroom, e-learning, one-on-one coaching, etc) that translate complex regulations, and policies into usable, understandable, and accessible tools, materials, and training for grant staff. You will also be expected to evaluate the effectiveness of these capacity building initiatives and make suggestions for improvement.

Social Media Content Creator (TikTok & Instagram Reels) – Socialfly: Participate in creative briefings and brainstorms to inform monthly content calendars across assigned clients; Develop original concepts designed to meet clients’ strategic objectives & brand standards on TikTok and Instagram. Create and capture on the fly photos and short videos for brands to use on their social media channels. Work closely with social strategists to create copy as needed. Quickly identify emerging trends on TikTok and Instagram (audio, video, etc) that can benefit our clients and develop content that aligns with these trends. Shoot photo and video content for clients as assigned by the Account & Strategy team.

Remote Callers – Help Mobilize Voters – The Outreach Team: *Hiring Immediately* – Engage with the public in a friendly and respectful manner. Deliver a compelling campaign message, and collect complete survey answers from voters. Participate in staff training to improve outreach skills. $20hr

Remote-US Call center Representative – Conduent: Performs business support or technical work, using data organizing and coordination skills. Call center-high volume calls. Discussing child support payments/transactions
Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. $16/hr.

Remote Technical Customer Service Representative – VRI: Answer client’s technical inquiries and refer calls not refer issues to appropriate departments. Research, investigate, and respond to all customer technical issues and complaints. Interact daily via phone, mail, email or personally with VRI Customers, Prospective Customers, Case Managers, Home Service Representatives, and VRI team members. Record details of calls, dispatches, and messages. Maintain access to, and security of, highly sensitive materials. Refer customer complaints to appropriate persons.

Claims Clerk – UnitedHealth Group: Provide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorize the appropriate payment or refers claims to investigators for further review. Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary.
Analyze and identify trends and provide reports as necessary. Consistently meet established productivity, schedule adherence, and quality standards.

Customer Service Representative – Safe Step Walk In Tub: This position will set appointments as a result of inbound calls, call back customers who are missed, coordinate brochure mailings to customers who request further information, and follow up with customers who need to reschedule appointments. Compensation: Hourly + commission, average annual income $40,000- $80,000.

Customer Experience Specialist – TeamSnap: The Customer Experience (CX) Specialist is our front-line expert supporting coaches, players, and peers on escalated issues. This role is the professional and friendly face of TeamSnap when customers need a helping hand in navigating in-app or desktop situations. Our Specialists are customer service experts, able to build relationships and trust through problem solving. The hourly compensation range for this role is $21.63-$23.56

Patient Service Representative – Boston Medical Center: The Patient Services Rep will be responsible for handling inbound and outbound communications for BMC’s Primary Care Practice. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice’s Guidelines.

Customer Care Associate – 100% Remote – BreakThru Beverage: Ensure that sales are captured by responding to customers and entering orders accurately and efficiently in SAP. Ensure customer inquiries are successfully resolved through the use of multiple customer support tools (including conducting research in SAP and/or contacting business units as appropriate).

Online Tutor – BookNook: As a BookNook tutor, you will teach reading comprehension and literacy lessons online to groups of 1 – 4 students. You will use BookNook’s learning platform and curriculum, which guide you through lessons and show student performance in real-time. You will meet consistently with the same students each week so you can build relationships that support student learning and development. This position is remote and can work from anywhere. The pay is $18/hour plus potential program by program bonuses.

Customer Support Associate – Mindbody: The Customer Support Associate provides the first level contact support to Mindbody customers by utilizing multiple methods of contact. This position works in a high-volume contact center environment and is responsible for answering calls and emails to appropriately resolve customer inquiries. The Customer Support Associate handles customer inquiries by gathering information by questioning through curiosity to identify the nature of the problem and troubleshoot foundational technical product-related issues.

Inbound, Claims Call Center Representative – Zurich: Process clients’ first notice of loss claim reports received through Zurich’s phone & non-phone reporting options in a timely and accurate manner. Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others in order to provide an effective service and clear advice to colleagues and customers. Liaise with internal and external clients in order to exchange information, clarify facts, and resolve queries and/or problems efficiently.

Customer Service Associate – City Brew Tours: Answer incoming phone calls and respond to voicemails using Talkdesk software. Manage customer service tickets via our customer support software, Freshdesk. Manage incoming bookings, consolidate, and block tours through our booking software. Reach out to customers about possible consolidations and/or cancellations. Hiring in these states: DC, FL, MD, MA, MI, NC, OR, PA, TX, UT, VT, VA, WA. $38,000 to $42,000 depending on experience. *Candidates must be 21+ years of age as they will be involved in the sale of alcohol*

Customer Service Representative – ResultsCX: Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives love to help customers! You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

Part-time Tax Compliance Reviewer – Forvis: In this role you will primarily be responsible for ensuring that complete and accurate tax returns are prepared while delivering outstanding client service. Duties include, but are not limited to:

Review individual and flow through tax returns prepared by associate preparers
Provide coaching and guidance to tax preparers as needed
Assist in the preparation of returns on an as needed basis
Reliable and able to meet deadlines

Customer Care Representative – Aegon: As the point of contact and “voice of the company” for Transamerica customers, this role is responsible for providing accurate and complete information to callers regarding retirement, life, and annuity investment products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience. The salary for this position generally ranges between $15.50 – $18.26