Remote Customer Support – ClearResult: Receive inbound calls to resolve customer questions or concerns regarding their account, plans while identifying potential opportunities to renew or extend their existing energy plans. Make outbound calls to retain/recapture or offer plans to customers.
Inbound Remote Call Center Agent – Gardens Alive: Enter customer orders, clarify information and identify & resolve customers’ needs. Seize opportunities to upsell products as they arise, resulting in commission opportunities.
Student Support Specialist – University of Phoenix: Student Support Specialists work in a fast-paced, home-based virtual office environment to provide academic advisement, coaching, and customer service to students throughout the student lifecycle. Student Support Specialists are available throughout their assigned shift to accept/make student calls and complete work items delivered based on system priority. You must reside in one of the following states: AZ, CO, ID, MT, NM, NV, OR, TX, UT, WA, WY
E-Commerce Fraud Prevention Specialist – Associates CLARK: Analyze incoming orders to spot trends and prevent fraudulent order attempts. Communicate empathetically with cardholders to confirm order authenticity. Make and execute decisions regarding validity of orders. Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis. (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY)
Payroll Specialist – Helpside: Process payrolls for multiple industries in multiple states with multiple pay frequencies with accuracy. Demonstrate knowledge and effectively use customer service techniques to deliver a positive experience at every touch. Be proficient in Microsoft Office. Respond to clients’ requests in a professional and timely manner. Propose creative thinking and innovative solutions.
Customer Relationship Representative – FourStar: Help customers pick out plants for their gardens over the phone. Order replacement plants for customers that have an issue with their shipment. Respond to customer reviews to sustain trust in our brand. Answer general customer questions on our product pages.
Phone Claim Analyst I – Mutual of Omaha: Analyzes claims documentation and correspondence in order to process claim transactions, or assists with customer requests to determine appropriate outcomes. Accurately determines claim benefits payable based on medical information and contract language in a timely and accurate manner. Keys and documents data accurately. Must be located in United States or Puerto Rico.