Remote Fraud Support Call Center Representative – Jack Henry: Answering inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions, assisting those cardholders according to policy and referring them to their financial institution when necessary.
Cust Service Support Rep – Labcorp: ·Answer 80+ inbound calls per day from patients, doctor’s office and/or private insurance carriers. ·Initiate payment plans for patients for outstanding balances. Routinely utilize multiple resources to resolve patient inquiries while on the phone. Maintain performance goals.
Employee Records Specialist – Leidos: Perform data entry of any Workday transactions where employees or managers are unable to complete them via Employee Self Service or Manager Self Service. Process personnel changes in Workday (i.e. employee transfers, promotions, salary, status and address changes, terminations, benefits enrollments, etc. based on input from internal and external customers). Pay Range $36,400.00 – $75,600.00
Representative, Customer Contact Center – Whirpool: Support customer questions regarding their extended service plan contract. Support Whirlpool Service Network regarding service dispatch questions. Provide assistance to Team Advisors on special projects as assigned. Inbound contacts via multiple channels – phone, email, chat.
Customer Success Manager – Tettra: You’ll own keeping our help center updated and managing our support inbox workflows. Perform one-on-one product trainings and one-to-many product webinars so our customers & prospects can learn how to use Tettra more effectively.
Customer Service Rep – Carvana: Communicate with customers via email, over the phone or face to face. Listen to customer needs, identify issues quickly, and act to assist in a prompt, courteous, professional manner. Advise the designated supervisor of all serious complaints and incidents before they escalate.
Technical Customer Service Representative – Kelly Connect: Familiarity with iOS and/or MacOS, or comparable technology, is preferred. Help customers with their Apple devices: Locating music, apps, and movies on various devices. Billing issues. Fraud management. Product feature inquiries. Resolving username and password difficulties. Troubleshooting email, wi-fi connectivity and web browser issues.
Chat/Email Specialist – NRG Energy: Participate in sales of products and services. Actively promote the company and the value of its products and services. Interact with customers, issue orders, and analyze accounts to resolve billing inquiries, negotiate payment options/deposits and provide customers with assistance in obtaining various company products and services.