Inbound Customer Service Agent – GE Appliances: Assist consumers and customers in setting up service repair for their appliances, check the availability of technicians and make appointments for service calls. Utilize Case-Based-Reasoning (CBR) to save the service call. Reschedule service calls for customers by communicating with dispatchers for special requests and customer concerns about parts. $15.00/hour+ weekly incentives based on your quality scores.
Facility Edit Coder – Managed Resources: The Facility Edit Coder is responsible for maintaining a high level of ICD-10-CM and CPT coding for reviewing and resolving edits related to therapies, ancillary services, labs, and other departments as needed. Edit Coders will ensure optimal reimbursement for facility coding and billing for facility and outpatient in compliance with State and Federal Guidelines. Pay Range: $23-$26 per hour.
Contact Center Agent – College of American Pathologists: Receive, investigate, and resolve customer inquiries originating from phone, chat, fax, written correspondence, and email, concerning all CAP services and products.
Customer Service Representative II – Authorizer – Front Door: Responsible for authorizing repair/replacement of covered systems or appliances. Negotiates pricing with contractors. Informs customers of non-covered claims when applicable. Provides any necessary follow-up.
Insurance Sales Agent, Inbound Call Center – The Hartford: As a teammate of The Hartford in the Personal Lines Direct Sales organization, you will provide insurance recommendations, quotes, and issue policies to individual consumers seeking automobile, homeowners, and personal umbrella coverages across the United States. $32,240 – $48,360
Admissions Representative – Bryan University: Resolving students’ questions and concerns throughout the enrollment process. Utilizing students outreach methods such as outbound calls, emails, and text messaging to provide proactive guidance and support. Effectively utilize the call center management system statuses to effectively manage inbound calls. Pay Range: $24.03 per hour