Enrollment Specialist I- Government Enrollment – UPMC: The Enrollment Specialist will be responsible for the creation and maintenance of eligibility in the transactional system, responding to both internal and external customer inquiries, and resolving issues to meet or exceed service requirements. To successfully perform the role, an Enrollment Specialist must have a comprehensive understanding of enrollment regulations and complete all duties with strict regard to policies and procedures.
Customer Service Agent – Uhaul: In this role you will take incoming calls from customers resolving customer concerns as well as assist with product knowledge, reservation and rental assistance. We may need to work hand in hand with other team members to craft an acceptable solution for the customer’s concern. Customer Service agents are also expected to assist customers with product suggestions, as well as offer additional products and services to existing customers.
Support and Training Representative – Jonas: The Customer Support and Training Representative will be responsible for training new and existing users on EZFacility’s sports and fitness business management software, as well as, assisting users via telephone, email and WebEx sessions to troubleshoot technical issues.
Telemarketing Representative I – Metlife: Manage inbound email, chat and phone inquiries from pet parents for the purpose of selling pet insurance policies. Manage time and other resources to ensure sales goals are met consistently. Handle all interactions promptly and effectively to minimize wait times.
Remote Customer Support Agent – Sykes/Sitel: Handle inbound service calls. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications. Multitask and navigate through multiple systems.
Customer Experience Associate – Service King: Six months of customer service experience, contact center experience preferred. Team-focused, professional demeanor, and strong work ethic. Clear, distinct oral and written communication skills. Excellent data entry, typing and computer navigation skills.
New Patient Experience Representative – Cancer Treatment Centers of America: The New Patient Experience Rep is the point-of-contact for prospective patient, caregiver and physician referral phone calls and chats. Their role is to actively listen and seek to understand caller/chatter needs, translate those needs into specific possibilities of care, speak confidently and accurately to our hospital’s key differentiators, provide lead management follow up and schedule appointments.
Call Center Representative (Retirement Solutions) – SS&C: As an Investor Services Representative with in the Retirement Solutions team, you will be providing excellent customer service to callers within an inbound contact center. Our Retirement Solutions group services clients within the retail retirement services space and/or government & municipality space. In this role you will service as a primary point of contact for participants and investors; responding to inquiries, processing transactions and supporting growth in retirement security.