Remote Customer Service Representative – DISH: As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
Work at Home Customer Service or Sales or Technical Support Advisor – Concentrix: Handle customers via inbound calls, outbound calls, or through the internet. Assist customers using a call flow guide to answer questions and solve problems. Track, document, and retrieve information in databases. Base Wage: $15.00 per hour, however it may be higher based on position.
Returned Mail Service Processor Retirement Team – Lincoln Financial: You will be reviewing various admin systems to determine if an new address can be located. You will need to be able to effectively navigate multiple systems at one time to research/ resolve requests. You will be focusing on Key Performance Indicators on a daily basis to ensure success for this role. These include but not limited to schedule adherence, desktop processing analytics and idle time.
Remote Customer Service Collections – ADT: Respond to customer questions, resolve issues, and utilize the dispute management system to log. Initiate outbound calls to correct credit card payment errors. Determine appropriate account number to post unidentified payments. Answer and resolve general billing questions or issues. Distribute service or other related issues that are causing payment to be withheld.
Senior Customer Experience Specialist (Remote) – Clutter: Sr. Customer Experience Specialists are responsible for the customer’s journey and will manage sensitive and complex issues with poise and professionalism. We are looking for resilient problem-solvers to join this fast-paced, collaborative team that operates in a B2C call center environment.
Customer Service Representative Sales (WFH – Work From Home) – At&T: You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers. You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.