Remote Customer Service Representative – Afni: As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home! Starting Wage is $15.00 per hour + bonus.
Inbound Work at Home Customer Service Representative – Startek: You will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. Pay starts at a minimum of $14 per hour!
Customer Service Representative – Dick’s Sporting Goods: Assisting Athletes with situations related to product inquiries, gift card and ScoreCard issues, placing orders, existing order status, and returns and/or replacements. Deliver first call resolution with white glove service by owning Athlete issues to the point of resolution, demonstrating empathy and keeping Athletes updated throughout the process. Responsible for handling escalated call transfers at a Tier II level support.
Life Customer Contact Representative – Fidelity & Guaranty Life Insurance Company: Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly, thoroughly and efficiently. Efficiently research and document call reason and resolution, with focus on privacy regulations, processes and procedures. Handle inquiries in the best interest of the customer and company.
Appointment Scheduling Representative – Activus Connect: You will be making outgoing calls to Veterans, assisting them with scheduling their CCN appointments. This includes, but is not limited to, collecting their scheduling preferences, assisting with questions related to scheduling, or other general scheduling related inquiries. Hourly Rate: $16.00 per hour