Customer Service Representative – Frontline Call Center: As a blended agent, you will be cross-trained to support multiple clients to resolve their customer service needs. This position entails handling inbound calls, emails, or chats for multiple accounts. You will follow a guided process and log each call in Frontline Connection CRM (Customer Relationship Management). You will be asked to gather and verify the caller’s information and document it inside the appropriate system. **Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.**
Remote Customer Service Agent – Sitel: Handle inbound service calls. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications. Multitask and navigate through multiple systems.
Customer Service Agent – Business Relationships – Paypal: Confidently answer contacts and complete outreach with PayPal merchants as needed through phone and chat. Proactively guide and educate our merchant customers at every level of their journey with PayPal – including in relation to simple Integrations, Purchase / Seller Protection and Claims Management Processes.
Seasonal Customer Care Representative – Godiva: Receive incoming calls from Godiva Customers regarding a variety of topics or issues. Answer questions about our delicious products and help customers make selections. Addressing customer complaints and /or compliments. Taking and modifying customer’s orders accurately. Billing or delivery issues. Look up customer information or order history. Communicate with customers via “phone”, “email” or live “chat”. Will be working REMOTLEY in US in the following states only: AZ, CT, DE, FL, GA, HA, IL, LA, MD, MA, MI, MN, NJ, NY, NC, OR, PA, SC, TN, TX, UT, VA and WA.
Remote Call Center Agent – Selling Partner Support Associate – Amazon: Managing high volumes of inbound calls and emails in a timely manner. Ability to be on phone calls for entirety of shift while providing accurate, satisfactory answers to their queries and concerns. Identifying Selling Partner’s needs, clarifying information, researching every issue, providing solutions and/or guiding callers through troubleshooting while navigating the company site. To apply for this role, you must be located in or willing to relocate to Arizona, Florida, Georgia, Michigan, Minnesota, North Carolina, North Dakota, Ohio, Pennsylvania, Texas, Virginia, or Washington.
Customer Care Agent – Nexrep: You get to be your own boss, meaning you decide how much or how little you work. You can maximize your earning potential since you set your own schedule. You get to work from the comfort of your own home. If you ever move, your business moves with you.
Customer Service Advisor – Anthology: In a virtual contact center, resolving inbound customer calls and inquiries in a professional and empathetic manner. Striving for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner. Demonstrating empathy, patience, and flexibility during phone calls. Managing and resolving identified client issues for assigned customer accounts. Documenting information into web-based ticketing system. Searching and navigating knowledge base and integrated customer information systems to identify appropriate resolution for client issues.