Remote Customer Care Specialist – Assurant: The Customer Care Specialist is a key position within Assurant because you’re the voice of our organization and clients. You’re highly valued as our customer’s primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You’re a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.
Virtual Customer Service Representative – Alorica: Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor when necessary and appropriate. Responds to requests for assistance and/or possible processing of credit card authorizations. Tracks call-related information for auditing and reporting purposes. Provides feedback reports on call issues related to downtime and/or training issues. Upsells to customers as necessary.
Work From Home Customer Service Reservation Sales Representative – Enterprise: Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations.
Contractors – Omni Interactions: Make as much money as you want, build your own schedule, pick your own hours. Bye-bye 9-to-5. At Omni we have many contracts you can choose from and earn up to $20 an hour!
The Chat Shop – Live Chat Agent: You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company’s and client’s reputation for high-quality service. So, you must be resourceful, confident and take initiative!