Provider Enrollment Associate – MedMetrix: Meets with providers to explain process and sign applications. Collects, updates, maintains necessary provider information and documentation and verifies the information where possible.
Lead Customer Service Rep – CBRE: The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve second level complaints. Responds to customer inquires and concerns.
Client Service Representative I – Quest Diagnostics: Use proper telephone etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously. Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately. Complete all required documentation associated with the handling of calls and maintain complete and accurate records.
Customer Support Specialist (Tier 1) – Ludus: Help customers through live chat, phone, and email. Improve the knowledge base and creating support videos, along with coming up with your own ideas to improve the customer experience.
RCM Specialist Authorization & Eligibility ( Remote) – Help at Home: This position performs general data entry & keying tasks for the Revenue Cycle Management Department’s authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems.
Customer Service (Chat) – 1 800 contacts – Answer 2-3 incoming chats using LiveEngage, (LivePerson) platform. Reply to incoming emails and mms from customers. Consult customers on the best value for their contact lens purchase.
Customer Service Remote – Copart: Receive and process payments. Update lot (vehicle) notes in the system. Answer multi-line telephone in a professional manner.