Customer Service Representative – CVS: Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e., assistance with member self-service tools, Consultation Opportunities – Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc.).
Customer Service Representative – Cornerstone Building Brands: Receive detailed order information via fax, phone EDI, etc. from customers and Territory Sales Managers and process through computer system. Orders that are unable to be automatically entered by the document imaging system will be entered into order entry system (i.e.- JD Edwards).
Student Accounts Collections Specialist – Bryan University: Identify and monitor past-due accounts. Initiate student contact via phone, email, or text to set-up payment arrangements. Provide customer service to students regarding their accounts. Responsible for running reports in multiple systems.
Customer Support Services Specialist – Trinet: Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing.
Chat Sales Agent- Work from Home – Wayfair: You communicate with our customers via digital chat software demonstrating excellent written communication. You use your expertise, and passion for selling to explore our products and influence customer’s confidence to buy from Wayfair. You meet or exceed all targets for revenue, close rate, customer satisfaction, Quality Assurance, and more.
Customer Support Specialist – Roadie: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information.
Insurance Verification Specialist – GlobeLife: The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.