Reimbursement Specialist – Smith & Nephew: The Reimbursement Specialist is responsible for verifying patient benefits for incoming insurance verification requests, responding to verification related inquiries, and reporting patient coverage based on payer coverage criteria and reimbursement information to the requesting healthcare provider.
Customer Support Specialist – Kaplan: Customer Support Specialists are the frontline voice to our students and clients. They provide a variety of service and support, including answering inbound calls, email and chat based communications, placing orders, and explaining and promoting our courses, products and services.
Technical Support Analyst – Coursedog: Respond to incoming customer inquiries (technical and functional) about Coursedog products. Deliver excellent customer service in order to resolve customer issues, questions, and concerns, build confidence and retain relationships. Work with Data and Product Engineers to resolve technical issues reported by customer.
Bilingual English/Spanish Customer Service Agent – Foundever: Fluidez en inglés y español (Fully Bilingual in English and Spanish). You want to drive customer satisfaction through voice, chat, and/or email communications. You have the ability to navigate through multiple systems. You are eager to advance their career with a reliable company.
Call Center Representatives – Ascensus: Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes.