Customer Service Representative – Otter Products: Efficiently assist consumers through multiple contact channels (phone, email and chat) with a positive attitude and desire to help in a thorough manner. Provide real-time product expertise to educate customers on technical knowledge of our products and to emphasize how our distinctive features benefit each consumer’s lifestyle.
Claims Clerk – National Remote – United Health Group: Provide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorize the appropriate payment or refers claims to investigators for further review. Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary. Analyze and identify trends and provide reports as necessary.
Customer Care Representative – Rocky Mountain Bank: Responds to both internal and external customer inquiries through a variety of mediums such as: e-mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department’s established service levels. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a technical expert within the area.
Blog Author – Elegant Themes: Creating blog posts and supporting micro-content collaboratively with the rest of our content team, in alignment with our internal style guides and requirements. Helping with other content team projects as they come up–such as sales, special content marketing initiatives, or something similar.
Homebuying Specialist (Loan Origination) – Nights and Weekends (Remote) – Neighbors Bank: Homebuying Specialists have a primary focus of handling and calling customer leads, which will make up the majority of the day to day objectives for this role. Customer leads are provided to all employees and are hot/warm leads, so no cold calling is necessary. Being comfortable selling and making connections over the phone are crucial.
Virtual Customer Service Representative (Priority Bulk) – Comcast: Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Troubleshoots and resolves technical problems and other general account inquiries in a single customer interaction to create promoters and enhance the customer experience.
Contact Center Associate – Remote – Harbor Freight: Our Contact Center Associates provide an exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting, issue resolution, and general customer support. Our Contact Center Associates have excellent communication skills and a strong desire to serve customers. They thrive on problem solving, thinking outside the box, and issue resolution.