Customer Service Specialist – Zoetis: Process customer orders and requests with accuracy and efficiency in SAP, Service Cloud, and/or LIS. Field customer billing inquiries and payment requests. Facilitate customer disputes by initiating credits and debits. Educate customers on Zoetis service and program offerings, following up with additional information when necessary.
Member Services Representative – Virgin Pulse: The role of Member Services Representative is primarily responsible for providing attentive customer services to Virgin Pulse’s clients. This role manages both incoming calls from clients regarding a variety of requests and assists members with technical issues related to the website or products.
Customer Service Representative – Cooper Surgical: Provides customer service to internal & external customers in a front-line call center service environment. Transacts customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities.
Data Entry & Validation Associate – Communication Technology: Create coax and fiber optic cable testing matrices from scope of work documents in conjunction with RF design files CDs, or both. Use of proprietary software to open and analyze files generated in the field by test equipment. Understanding of Return Loss, Insertion Loss and Distance to Fault measurements. Comparison and validation of the measurements versus contractual KPI’s in a given project scope document.
Benefits Verification Specialist – Amerisource Bergen: Reviews all patient insurance information needed to complete the benefit verification process. Triages cases with missing information to appropriate program associate. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options. Identifies any restrictions and details on how to expedite patient access.
Overnight Customer Support Specialist – Trupanion: Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote call center environment. Passion to assist members, curiosity to ask probing questions, and ability to problem solve and think of creative solutions to assist the member.
Temporary Customer Success Associate – Jane: Resolve customer complaints in a prompt and proficient manner. Assist customers with order, account and billing questions via email, chat, text support and phone support. Represent Jane positively and professionally- Customer Support is the internal voice of Jane.
Support and Training Representative – Jonas Software: The ideal candidate will focus on onboarding and training new EZSignUp accounts and supporting existing accounts. When they are not training or supporting the EZSignUp product, their focus will shift to general EZFacility support inquiries.