Insurance Verification Coordinator – LifeStance Health: Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information. -Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to therapy, medication services, telehealth, etc. Re-verify existing patient insurance coverage and determine if an insurance benefit plan considers selected products appropriate based on patient need.
Intervention Specialist – Imagine Learning: The Interventionist provides targeted and intensive supports to students across Imagine Learning Tier 2 Targeted Support customers. The interventionist develops content with an understanding of instructional best practices for the identification and implementation of intensive student support. The interventionist works collaboratively and cross-functionally with Synchronous Educational Services teams with the goal of helping students who have diverse needs, grow in, and demonstrate identified competencies.
Billing Support Specialist (Remote) – Brightree: Answer billing and accounts receivable related questions regarding the use of MatrixCare Home Health, and Hospice (HH) solution in a friendly, effective, and efficient manner. Diagnose and resolve basic and complex customer billing and accounts receivable questions or problems over the telephone or through electronic communication.
Underwriting Assistant – EMC: Collects, reviews, and enters rating information into the system to provide quotes to underwriters for complex new business, endorsements, renewals, cancellations and reinstatements. Contacts agents and follows up for missing information. Reviews and processes endorsements. Develops relationships with agents to promote new accounts. Participates in writing new business for basic accounts.
Patient Support Specialist – Americollect: Provides daily phone coverage to place and/or receive phone calls to/from patients of AmeriEBO’s clients to assist in obtaining relevant information, scheduling appropriate services, and providing education. Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in clients healthcare system and referring to other departments as appropriate. Educates patients to improve their financial well-being. Engages in active listening with callers, confirming or clarifying information, and diffusing upset patients as needed.
Dispute Resolution Analyst – TMF: Coordinates the delivery of re-determination files/dispute resolution documents and reconsideration/dispute resolution decisions from and to the external entities. Builds a reconsideration/dispute resolution case file from evidence submitted and received and analyzes each case to ensure it meets the requirements for a valid reconsideration/dispute resolution request as mandated by Centers for Medicare and Medicaid Services (CMS) or other customer entities. Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories, validity of appeal/dispute resolution request, and dispute resolution settlement documentation.