Call Center Representative – Advantage Health Centers: Answers incoming telephone calls on call center lines, addressing tasks within scope of job responsibilities. May complete tasks such as scheduling appointments, providing patients or other callers with information, explaining services, gathering patient insurance information and other data, taking messages from callers, screening calls, and forwarding to appropriate recipients.

Patient Service Representative – Boston Medical: The Patient Services Rep will be responsible for handling inbound and outbound communications for BMC’s Primary Care Practice. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.

Assistant Faculty in Communications – Strayer University: Analyze student activity within discussions and assessments and respond appropriately based upon training and input from the lead instructor. Assist in managing student communications. Escalate unique issues to the lead instructor. Assist with grading and providing feedback.

Part- Time Tax Preparer: CfStaffing: Preparation of 1040’s, 1041’s, 1099, and 1065. Preparation of partnership & trust returns. Communicates effectively with clients to complete necessary tasks.

Loss Draft Customer Service Representative – SWBC: Resolves inbound service calls regarding routine questions, inquiries, and/or problems associated with processing of loss drafts made by borrowers, contractors, and insurance companies and third parties in a timely and courteous manner by researching and verifying information and distribution status. Tags (record) the call. Inputs information regarding conversation accurately into the Loss Draft Tracking system as required to document call activity.

Customer Care Service Coordinator – Smiths: Accurately opens and documents service events within the SMS. Use our enterprise system to generate the appropriate work order for the field service engineer to understand the purpose, location, parts, warranty, etc. for the job. Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.

Transcription – Daily Trascription: Stay home mothers, fathers, students, part-time teachers, writers, academics or anyone who wants to supplement their income. You must be a highly detailed individual who is committed to perfection! Independent workers who can meet strict deadlines.

Customer Support – Chat – Supermetrics: Diving into our products and learning how they work. Handling incoming chat conversations and improving chat-based support channels by creating content and improving internal practices. Managing our incoming tickets by using Freshdesk -ticketing system.