Disaster Assistance Associate – SBP: The Disaster Assistance Associate will be responsible for helping residents impacted by Presidentially Declared disaster areas eligible for FEMA Individual Assistance apply to FEMA for funding assistance and to support applicants through the appeals process when necessary. In addition, the Associate will assist marketing and communications requests, conduct trainings, and complete other tasks as assigned. Salary Range: $45,000K – $50,000K
Transfer Credit Evaluator I (Online/Remote) – American Public University System: Evaluates students’ previous education and experience based on current APUS policies and procedures. Completes Full File evaluations (initial, update, program change, program update, readmission, new program, certificates, and minors) including all applicable documents in each file
Maintains target quality assurance percentage and production goals as established by Transfer Credit Management. Bachelor degree required
Data Validation Coordinator – UPMC: Provides training to newly hired UPMC Team abstractors or intensified auditing and ongoing training to those abstractors who do not meet the 95% accuracy rate. Runs Cerner Infoview reports weekly to track outcomes and follow-up with both Abstractors & Quality as required.
Remote Customer Service Associate Michigan – Farmers: Responds to inbound telephone inquiries in a Claims Contact Center. Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process.
Virtual Receptionist – Smith.ai: Work 100% remote, in the convenience of your home. Answer calls and/or web chats for a variety of different businesses and professionals. Take messages, screen new clients, book appointments, collect payments, and transfer calls. Understand caller needs and provide business information.
Patient Services Representative – Change Healthcare: The Patient Services Representatives are responsible for communicating by phone with patients and insurance companies for the purpose of collecting and managing accounts receivable. They ensure the timely receipt of claims payments and minimize bad debt accrual and are responsible for collection activities through efficient, effective communication and resolution of the outstanding accounts receivable balance.
Prepaid Customer Service Agent – USBank: Provides high quality customer service by responding to telephone inquiries, requests and problems for our Prepaid Card Services. Researches, analyzes, and provides solutions that meet the customer’s needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking card, check or other orders; acting on lost or stolen cards; and researching customer problems that could not be resolved during the initial contact.
Customer Care Rep – Work From Home – Aegon: As the point of contact and “voice of the company” for Transamerica customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.
Lead Specialist – Card Fraud Detection – KeyBank: Fraud detection with an emphasis on Zelle transactions. Experience with Zelle fraud detection is preferred. Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work.
Network Data Entry Specialist – Dominion National: Accurately entering group / individual enrollment applications through online portal. Assisting Claims Department with provider correspondence and communications. Timely and accurately processing termination and reinstatement requests as requested by internal or external parties. Effectively collaborating with internal departments to gather legal tax information. Reviewing data on the error files to determine the type of data entry that should take place. Allocating credits / debits in the system as it relates to individual accounts.